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 Post subject: Can anyone tell me what's wrong with this HDD
PostPosted: January 21st, 2019, 5:17 
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Joined: January 21st, 2019, 4:16
Posts: 1
Location: United States
I have a Seagate ultra slim portable drive 2TB. When I was transferring data I accidentally clicked reboot immediately when system prompts automatically update complete. After that the drive stopped working, It's showing up in the device manager, but not disc management. I could only hear and feel it's spinning and clicking. Using 'Seatools' will only halts on scanning for drives.
Eventually I decided to open the drive... I know it's very unprofessional and should be done in a dust free environment, but I did it anyway. I recorded a few seconds video of how the actuator is behaving
https://youtu.be/DV75TJ2Ha4E


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 Post subject: Re: Can anyone tell me what's wrong with this HDD
PostPosted: January 21st, 2019, 11:54 
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Joined: November 29th, 2006, 10:08
Posts: 7547
Location: UK
Drive has physical issues (bad heads at least) and most likely some media issues, more so now you've opened it and let the it run without the lid on :-(

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 Post subject: Re: Can anyone tell me what's wrong with this HDD
PostPosted: January 21st, 2019, 12:23 
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Joined: February 9th, 2009, 16:13
Posts: 2257
Location: Ontario, Canada
I agree with pcimage. May still be recoverable, but it will likely cost you more after you opened it.

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