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 Post subject: Toshiba MQ04UBF001 G4330A PCB
PostPosted: February 21st, 2019, 0:17 
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Joined: February 20th, 2019, 23:54
Posts: 21
Location: USA
Hello everybody
I have an external USB 3.0 Toshiba drive 1 TB MQ04UBF100 with PCB G4330A.
Customer said he drop it. The drive is clicking and not recognized (not even by Disk management).

We went ahead and replace the PCB for a SATA compatible G4311A (thanks to you guys!)
The ROM chip was also replaced.

We also got an exact match for a donor drive (an external USB 3.0 Toshiba drive 1 TB MQ04UBF100 with PCB G4330A) for head replacement.-
The hard drive doesn't click anymore, the MRT application recognize it (with a Little struggle), but we get the ID, FW, etc.

But, can't image the drive, everything just time out, and the speed stays at N/A.
We performed a head map, and the process finishes ok.

We were 2 days with MRT tech trying to solve this issue with no results.
He, then recommend coming to you guys, to see if there is something we can do to recover this drive's data.

Looking forward to your comments,
Louis.


Attachments:
File comment: Can't Image the drive, just time out
IMG_3977.JPG
IMG_3977.JPG [ 14.73 MiB | Viewed 9692 times ]
File comment: MQ04UBF100 hard drive
IMG_4007 A.jpg
IMG_4007 A.jpg [ 4.41 MiB | Viewed 9693 times ]
File comment: PCB G4330A ROM swap
IMG_3932 B.jpg
IMG_3932 B.jpg [ 4.08 MiB | Viewed 9693 times ]
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 Post subject: Re: Toshiba MQ04UBF001 G4330A PCB
PostPosted: February 21st, 2019, 3:11 
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Joined: November 29th, 2006, 10:08
Posts: 7843
Location: UK
Probably glist damage.

I dunno about MRT, but in PC3K we can use a software translator.

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 Post subject: Re: Toshiba MQ04UBF001 G4330A PCB
PostPosted: February 21st, 2019, 4:17 
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Joined: September 8th, 2009, 18:21
Posts: 15461
Location: Australia
Would it help to disable ARRE mode in terminal (SP command)?

Could we see the GList?

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 Post subject: Re: Toshiba MQ04UBF001 G4330A PCB
PostPosted: February 21st, 2019, 6:28 
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Joined: May 9th, 2017, 11:33
Posts: 140
I worked on a similar drive MQ04UBD200.

It's not yet supported in pc3000. Techno ON ok. Can acess modules.

But when reading G-list don't get the usual GL.... header.

Because G-list is in diffrent format, cannot use Virtual Translator on these new models.

P-list seems the same format and can open and edit in editor.

I attached g-list as read from patient and donor.


Attachments:
G-list.rar [264 Bytes]
Downloaded 388 times


Last edited by MasterT on February 21st, 2019, 6:38, edited 1 time in total.
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 Post subject: Re: Toshiba MQ04UBF001 G4330A PCB
PostPosted: February 21st, 2019, 6:36 
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Joined: May 9th, 2017, 11:33
Posts: 140
Also with a little modification you can switch pcb to sata.


Attachments:
20181101_204249.jpg
20181101_204249.jpg [ 3.21 MiB | Viewed 9639 times ]
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 Post subject: Re: Toshiba MQ04UBF001 G4330A PCB
PostPosted: February 21st, 2019, 8:34 
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Joined: June 16th, 2018, 12:09
Posts: 488
Location: Turkey
I never work this model. But my guess , look like head or platter problem.( I hate that yellow blocks ))
Or platter

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 Post subject: Re: Toshiba MQ04UBF001 G4330A PCB
PostPosted: February 21st, 2019, 10:27 
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Joined: February 2nd, 2019, 1:21
Posts: 192
Location: Sri Lanka
hi pc guard.
if MRT person checked last 2days, it means he already checked all firmware.
1. do you have all modules backup?
2. pls. upload a small video clip of imaging process.
3. put donor heads for donor hard and check what is happening.
4. if you can use selective head what is happening when select another head.
5. just change original pcb for paitent and connect with usb and check with winhex or othere.


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 Post subject: Re: Toshiba MQ04UBF001 G4330A PCB
PostPosted: February 21st, 2019, 10:28 
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Joined: February 2nd, 2019, 1:21
Posts: 192
Location: Sri Lanka
hi pc guard.
if MRT person checked last 2days, it means he already checked all firmware.
1. do you have all modules backup?
2. pls. upload a small video clip of imaging process.
3. put donor heads for donor hard and check what is happening.
4. if you can use selective head what is happening when select another head.
5. just change original pcb for paitent and connect with usb and check with winhex or othere.


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 Post subject: Re: Toshiba MQ04UBF001 G4330A PCB
PostPosted: February 21st, 2019, 11:59 
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Joined: June 17th, 2018, 11:43
Posts: 470
Location: spain
Use the reading through the mrtlab utility.
You have to deactivate tech on.
Then when you have the virtual translator created, you can go from PIO to ULTRA ATA and you should read it quickly.
If you have active techon the data you read may be wrong.

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 Post subject: Re: Toshiba MQ04UBF001 G4330A PCB
PostPosted: February 21st, 2019, 18:33 
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Joined: September 8th, 2009, 18:21
Posts: 15461
Location: Australia
MasterT wrote:
I worked on a similar drive MQ04UBD200.

I attached g-list as read from patient and donor.

Both lists look empty. Were there any reaollocated or pending sectors in the SMART report?

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 Post subject: Re: Toshiba MQ04UBF001 G4330A PCB
PostPosted: February 21st, 2019, 20:52 
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Joined: February 20th, 2019, 23:54
Posts: 21
Location: USA
Hello Again, and thanks for the suggestions.
Following your advice, here are some pics showing some more information.

I'll appreciate your advice.
Thanks Louis


Attachments:
File comment: This is the G-List reading
IMG_4017.JPG
IMG_4017.JPG [ 13.11 MiB | Viewed 9533 times ]
File comment: Another sector view (after a Soft Reset, moved to another sector)
IMG_4016.JPG
IMG_4016.JPG [ 13.36 MiB | Viewed 9533 times ]
File comment: Sector Viewer, (it shows ERR at the bottom)
IMG_4015.JPG
IMG_4015.JPG [ 13.12 MiB | Viewed 9533 times ]
File comment: CP mOdule content. (There is more to scroll down) but no errors
IMG_4013.JPG
IMG_4013.JPG [ 11.76 MiB | Viewed 9533 times ]
File comment: CP module saves OK, no errors
IMG_4012.JPG
IMG_4012.JPG [ 11.97 MiB | Viewed 9533 times ]
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