Main » Forums home » Conventional hard drives

All times are UTC - 5 hours [ DST ]



Post new topic Reply to topic  Page 1 of 1
  [ 16 posts ] 
  Previous topic | Next topic 
Author Message
HERB_n_spice
 Post subject: st1000dm003 sim error 1002
PostPosted: April 15th, 2019, 16:43 
Offline

Joined: April 15th, 2019, 16:32
Posts: 9
Location: United States
Seagate drive stopped booting after slowing down. Took me awhile to piece together how to connect to serial. Spun fine, but couldn't issue commands as it was busy throwing LED 000000something. Tried shorting the read pin pair, but during power cycling to get the timing, it decided to start chirping and throwing servo fail op=0168. At least now I can send it commands now!

Now, could someone lead me where to go from here?
Top
 Profile  
 
ddrecovery
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 15th, 2019, 17:15 
Offline
User avatar

Joined: June 11th, 2013, 17:01
Posts: 1710
Location: Phoenix, AZ USA
It sounds like the drive was beginning to fail before you attempted to access it. Repeated attempts to get the drive into terminal mode seems like it has made the drives condition worse. Chirping and servo errors are very typical of read-write head failure.

T>/7
7>X

Can I suggest you take it to a Professional Data Recovery company for evaluation. Most reputable companies will give you a free evaluation. Any further attempts to access the drive may make it worse.

_________________
HDD, SSD, Flash and RAID Data Recovery
Founder of The Data Recovery Professionals Group
Top
 Profile  
 
HERB_n_spice
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 15th, 2019, 23:20 
Offline

Joined: April 15th, 2019, 16:32
Posts: 9
Location: United States
Unfortunately hindsight is 20/20. When this thing started dying 2 years ago, I just chalked it up to a bad windows 10 update... I used to have the same problem as described here: https://forum.hddguru.com/viewtopic.php?t=33410 until the third attempt.

Here's the head detection.

Code:
HighPowerMode
TCC-001BStatus 0001 Req 0002
Head 00 Resistance 0107
Head 01 Resistance 013D


I can also provide the boot sequence if that'd help.
Top
 Profile  
 
ddrecovery
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 16th, 2019, 9:27 
Offline
User avatar

Joined: June 11th, 2013, 17:01
Posts: 1710
Location: Phoenix, AZ USA
Boot sequence would be good. What does the drive sound like when you boot it up?

_________________
HDD, SSD, Flash and RAID Data Recovery
Founder of The Data Recovery Professionals Group
Top
 Profile  
 
HERB_n_spice
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 16th, 2019, 11:12 
Offline

Joined: April 15th, 2019, 16:32
Posts: 9
Location: United States
It spins up normally until the first servo fail, then there's a click or two and a chirp.

Here's the boot log without 100 or so fail-ResponseFrame-recov sets:

Code:
Boot 0x40M
Spin Up
TCC-0017[0x000065B4][0x00006A20][0x00006E8C]
Trans.

Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-0017
FAIL  Servo Op=0165 Resp=0003
ResponseFrame 0000 0001 0000 0000 0004 01A0 1180 DE32 0003 0000 0000 0000 0000 0000 0000 0000 88F5 BD5D 2D98 4040 FFFF 1000 2369 0001 0003 469C 0004 1000 0001 0001 0017 0000 0018
RECOV Servo Op=0165 Resp=0005
...
(P) SATA Reset

MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
MCMainPOR: EXCEPTION: MCMT PRI copy corrupt
MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMainPOR: EXCEPTION: MCMT Redundant read fail
MCMainPOR: MCTStateFlags 0000002A  MCStateFlags 000051C1
MCMainPOR: EXCEPTION: POR Failed General
MCMainPOR: Feature Disabled...
FAIL  Servo Op=0165 Resp=0003
ResponseFrame 0000 0001 0000 0000 0008 E037 000A FFBE 0C19 0011 1B05 0000 C8A3 C873 0000 0000 88F5 BD5D 2D98 4040 FFFF 1000 244E 0001 0003 469C 0012 1000 0001 0001 0018 0000 0018
RECOV Servo Op=0165 Resp=0005
...
SIM Error 1002 LBA 000000000009B74C FD FCFFF3FF
RW Error C4090081
PowerState = IDLE2
APM disabled by SPort
Top
 Profile  
 
ddrecovery
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 16th, 2019, 11:16 
Offline
User avatar

Joined: June 11th, 2013, 17:01
Posts: 1710
Location: Phoenix, AZ USA
Does the drive then keep on spinning or shut down?

_________________
HDD, SSD, Flash and RAID Data Recovery
Founder of The Data Recovery Professionals Group
Top
 Profile  
 
HERB_n_spice
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 16th, 2019, 11:25 
Offline

Joined: April 15th, 2019, 16:32
Posts: 9
Location: United States
It does keep spinning. It stops chirping after the Sim error 1002. Every chirp happens with a FAIL Servo.
Top
 Profile  
 
ddrecovery
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 16th, 2019, 11:28 
Offline
User avatar

Joined: June 11th, 2013, 17:01
Posts: 1710
Location: Phoenix, AZ USA
What is the readout with CTL-X?

_________________
HDD, SSD, Flash and RAID Data Recovery
Founder of The Data Recovery Professionals Group
Top
 Profile  
 
HERB_n_spice
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 16th, 2019, 11:31 
Offline

Joined: April 15th, 2019, 16:32
Posts: 9
Location: United States
Code:
F3 7>
ATA  15 Cmds
Ts(ms)     dT(ms)   Op Cnt  LBA
         0 99999999 00 0000 000000000000
         0        0 00 0000 000000000000
         0        0 00 0000 000000000000
         0        0 00 0000 000000000000
         0        0 00 0000 000000000000
         0        0 00 0000 000000000000
         0        0 00 0000 000000000000
         0        0 00 0000 000000000000
         0        0 00 0000 000000000000
         0        0 00 0000 000000000000
         0        0 00 0000 000000000000
         0        0 00 0000 000000000000
         0        0 00 0000 000000000000
  27769994 27769994 00 0000 000000000000
  27770657      663 00 0000 000000000000

RW  32 Cmds
Ts(ms)     dT(ms)   xT(ms)  Type Option Mode  St EC       Info
     99715 99999999        9 02  005041 000000 1 00000080 XFR WR SYS LBA B 000000039C14 L 00000002 BO 000000 BES 008A400.008A47F.008A400
     99724        9        8 02  005041 000000 1 00000080 XFR WR SYS LBA B 00000009C756 L 00000002 BO 000000 BES 008A400.008A47F.008A400
     99732        8        8 02  002241 000000 1 00000080 XFR RD SYS LBA B 000000039C14 L 00000002 BO 000000 BES 008A400.008A67F.008A400
     99740        8        9 02  005041 000000 1 00000080 XFR WR SYS LBA B 000000039C16 L 00000001 BO 000000 BES 004476D.00447AC.004476D
     99749        9        8 02  002241 000000 1 00000080 XFR RD SYS LBA B 000000039BFA L 00000004 BO 000000 BES 008A400.008A4FF.008A400
     99757        8        8 02  002241 000000 1 00000080 XFR RD SYS LBA B 000000039BFA L 00000004 BO 000000 BES 008A500.008A5FF.008A500
     99765        8        9 02  005041 000000 1 00000080 XFR WR SYS LBA B 000000039BFA L 00000004 BO 000000 BES 008A500.008A5FF.008A500
     99808       43      488 02  002241 000000 2 C3160080 XFR RD SYS LBA B 00000009DBD9 L 00000272 BO 000000 BES 01DD218.01E6E97.01DD218
    100296      488     2233 02  002241 000000 2 C3160080 XFR RD SYS LBA B 00000009DCDD L 00000001 BO 000000 BES 01DD218.01E6E97.01E1318
    102592     2296        6 02  005041 000000 1 00000080 XFR WR SYS LBA B 000000034C5C L 00000008 BO 000000 BES 004482D.0044A2C.004482D
    102598        6        9 02  005041 000000 1 00000080 XFR WR SYS LBA B 00000009779E L 00000008 BO 000000 BES 004482D.0044A2C.004482D
    102619       21       25 02  002221 000000 1 00000080 XFR RD USR LBA B 00000008810C L 000001DC BO 24000E74 VL 760B.0EE0
    102689       70       13 02  005021 000000 1 00000080 XFR WR USR LBA B 00000008810C L 000001DC BO 24000E74 VL 860B.0EE0
    102702       13       20 02  002241 000000 1 00000080 XFR RD SYS LBA B 000000036D31 L 00000001 BO 000000 BES 00400D1.0040110.00400D1
    102723       21        9 02  005041 000000 1 00000080 XFR WR SYS LBA B 000000034C5C L 00000008 BO 000000 BES 004482D.0044A2C.004482D
    102732        9        8 02  005041 000000 1 00000080 XFR WR SYS LBA B 00000009779E L 00000008 BO 000000 BES 004482D.0044A2C.004482D
    102740        8        0 47  000000 000000 1 00000080 DISC_SLIP
    102740        0        2 02  002241 000000 1 00000080 XFR RD SYS LBA B 000000038C07 L 00000008 BO 000000 BES 008A400.008A67F.008A400
    102743        3        8 02  005041 000000 1 00000080 XFR WR SYS LBA B 000000038C14 L 00000001 BO 000000 BES 008BF40.008BF7F.008BF40
    102751        8        5 02  005041 000000 1 00000080 XFR WR SYS LBA B 00000003974A L 00000001 BO 000000 BES 008BF40.008BF7F.008BF40
    102757        6        4 02  005041 000000 1 00000080 XFR WR SYS LBA B 000000038CFC L 00000005 BO 000000 BES 008C740.008C87F.008C740
    102761        4        4 02  005041 000000 1 00000080 XFR WR SYS LBA B 00000003974B L 00000005 BO 000000 BES 008C740.008C87F.008C740
    102765        4       17 02  005041 000000 1 00000080 XFR WR SYS LBA B 000000038EE6 L 00000024 BO 000000 BES 008D340.008DC3F.008D340
    102782       17        8 02  005041 000000 1 00000080 XFR WR SYS LBA B 000000039750 L 0000000E BO 000000 BES 008D340.008D6BF.008D340
    102790        8        8 02  005041 000000 1 00000080 XFR WR SYS LBA B 00000009C25E L 00000016 BO 000000 BES 008D6C0.008DC3F.008D6C0
    102798        8        9 02  005041 000000 1 00000080 XFR WR SYS LBA B 00000009C274 L 0000002C BO 000000 BES 008E380.008EE7F.008E380
    102807        9        8 02  005041 000000 1 00000080 XFR WR SYS LBA B 00000003971C L 00000034 BO 000000 BES 008EE80.008FB7F.008EE80
    102815        8        3 02  005041 000000 1 00000080 XFR WR SYS LBA B 000000038C07 L 00000008 BO 000000 BES 008A400.008A5FF.008A400
    102818        3    13953 02  005041 000000 2 C4090081 XFR WR SYS LBA B 00000009B749 L 00000008 BO 000000 BES 008A400.008A5FF.008A400
    116771    13953    38899 02  005041 000000 2 C4150183 XFR WR SYS LBA B 00000009B749 L 00000001 BO 000000 BES 008A400.008A5FF.008A400
    155670    38899    12418 02  005041 000400 2 C4150183 XFR WR SYS LBA B 00000009B749 L 00000008 BO 000000 BES 008A400.008A5FF.008A400
    168106    12436      190 38  005041 000400 1 00000080 PWR Mode 102
Top
 Profile  
 
ddrecovery
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 16th, 2019, 15:33 
Offline
User avatar

Joined: June 11th, 2013, 17:01
Posts: 1710
Location: Phoenix, AZ USA
You have some corrupt system files. What tools do you have to work with this drive?

_________________
HDD, SSD, Flash and RAID Data Recovery
Founder of The Data Recovery Professionals Group
Top
 Profile  
 
HERB_n_spice
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 17th, 2019, 1:18 
Offline

Joined: April 15th, 2019, 16:32
Posts: 9
Location: United States
I have a working pc, an Arduino Uno used as a usb-ttl, extraputty with y-modem, a blank 2tb wd hdd, and a spare atx psu to power the drive in question.

No pc3k or the like though if that's what you mean.
Top
 Profile  
 
mr_spokk
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 17th, 2019, 9:51 
Offline

Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden
Clone the drive if possible, if the drive ID ok, use ddrescue or similar tool.

_________________
Rescue IT Datarecovery service Sweden
Rescue IT Dataräddning Göteborg AB
http://www.rescue-it.se
Top
 Profile  
 
HERB_n_spice
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 18th, 2019, 2:33 
Offline

Joined: April 15th, 2019, 16:32
Posts: 9
Location: United States
Hmm. Are the corrupt system files repairable with what I've got?

And what do you mean by "if the drive ids okay"? As far as windows and the bios is concerned, it doesn't exist.

On another note, I'm seeing if there are any pro dr's around town that'll do aforementioned evaluation, although I'm at a bit of a loss sorting said pros from mom an pop's laptop shops.
Top
 Profile  
 
ddrecovery
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 18th, 2019, 8:58 
Offline
User avatar

Joined: June 11th, 2013, 17:01
Posts: 1710
Location: Phoenix, AZ USA
IMHO it cannot be fixed with the tools you have. It does seem like head failure. If you PM me your location, I we will recommend a trusted pro in you area.

_________________
HDD, SSD, Flash and RAID Data Recovery
Founder of The Data Recovery Professionals Group
Top
 Profile  
 
HERB_n_spice
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 18th, 2019, 10:51 
Offline

Joined: April 15th, 2019, 16:32
Posts: 9
Location: United States
Then I won't risk botching cloning the drive. We'll see what we can come up with around my area.
Top
 Profile  
 
ddrecovery
 Post subject: Re: st1000dm003 sim error 1002
PostPosted: April 18th, 2019, 11:09 
Offline
User avatar

Joined: June 11th, 2013, 17:01
Posts: 1710
Location: Phoenix, AZ USA
I replied to your PM. They are very good and are a contributor to this forum on a regular basis.

_________________
HDD, SSD, Flash and RAID Data Recovery
Founder of The Data Recovery Professionals Group
Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  Page 1 of 1
  [ 16 posts ] 

Main » Forums home » Conventional hard drives

All times are UTC - 5 hours [ DST ]

Who is online

Users browsing this forum: No registered users and 159 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Switch to mobile style
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group