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 Post subject: Old Maxtor recovery - I/O error
PostPosted: May 15th, 2019, 14:03 
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Joined: May 15th, 2019, 13:14
Posts: 3
Location: Italy
Hello everyone, quick introduction: I am an idiot!! I could completely avoid this doing a simple backup..

The system (win 10) froze on shutting down and I had to turn it off by force. From that moment on there has not been any way to access the drive (a 320gb SATA Maxtor). I would like to recover the data if possible. Up until now, I have had no luck accessing the drive.

Here the drive specs:
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The first few times after the failure the driver was still able to run win 10 recovery tools menu but, aside from being slower than the norm, every tool I tried have been of no use: each one of them gave me back either i/o error or disk write protected. I tried with CHKDSK from cmd but it saw the drive as RAW.

This is what I receive every time I now turn on the pc and choose to boot the drive.

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I tried with several other recovery software. Most of which simply didn't detect it or gave back an i/o error. One of those or maybe the only one able to scout the sectors is GetDataBack. These are some of the errors it was giving.

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Based on the type of errors I showed would a PCB swap be of any help?
I would really like to have access on the data again.. please help!! Thank you


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 Post subject: Re: Old Maxtor recovery - I/O error
PostPosted: May 16th, 2019, 2:21 
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Joined: November 29th, 2006, 10:08
Posts: 7379
Location: UK
Your drive is actually a Seagate drive, branded as Maxtor.

Your problem is 99.999% nothing to do with PCB.

It looks like media issues (bad sectors) to me, possibly with some firmware problems as well but we’d need a terminal output to give us more information.

If your data is at all important, then my advice is to take it to a PROPER data recovery place (NOT a regular PC store or “PC Guy”). It shouldn’t be “too” expensive AT THIS STAGE.

However if your data isn’t very important and you are willing to risk losing it with DIY attempts then you could try cloning it with something like “hddsuperclone” or “ddrescue” (search on this forum for more details) and then try and recover the data from the clone. You may need to use recovery software if the file system is damaged.

Please be aware that DIY solutions carry an element of risk and could damage your drive BEYOND RECOVERY, even for a pro.

Good luck!

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 Post subject: Re: Old Maxtor recovery - I/O error
PostPosted: May 16th, 2019, 4:09 
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Joined: September 8th, 2009, 18:21
Posts: 11347
Location: Australia
There are some DIY options to improve your drive's stability, but you will need a USB-TTL adapter (US$5) to apply them.

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 Post subject: Re: Old Maxtor recovery - I/O error
PostPosted: May 16th, 2019, 15:21 
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Joined: May 15th, 2019, 13:14
Posts: 3
Location: Italy
Thank you guys!! Yes, it's now become Seagate. Data are important enough to try some DIY, hopefully avoiding the worst if that is something whiting my control.
I'll be looking for what you advised asap and post back if I have more doubts. Could you post any link? Thanks again


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 Post subject: Re: Old Maxtor recovery - I/O error
PostPosted: May 16th, 2019, 19:26 
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Joined: September 8th, 2009, 18:21
Posts: 11347
Location: Australia
See https://forum.hddguru.com/viewtopic.php?f=1&t=34631

Seagate F3 commands :
http://www.hddoracle.com/viewtopic.php?f=6&t=3

How to connect the TTL Adaptor to a Seagate drive :
http://www.hddoracle.com/viewtopic.php?f=6&t=193

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 Post subject: Re: Old Maxtor recovery - I/O error
PostPosted: Yesterday, 9:09 
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Joined: May 15th, 2019, 13:14
Posts: 3
Location: Italy
Just to be sure: what is the difference, if any, between these three TTL adapters?
First one appear to be cheaper.
Last one is not simply an USB jack ending with pins, I presume..

Thank you

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