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 Post subject: WD External Drive Failure
PostPosted: June 23rd, 2020, 13:21 
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Joined: June 23rd, 2020, 13:06
Posts: 3
Location: United States
I have a 2TB WD external drive from a few years ago which has stopped working. Disk Management in Windows shows that all the space is unallocated. If I run WD Data LifeGuard Quick Test, it fails with Status Code = 05 (Failed Electrical test element), Failure Checkpoint = 99(Unknown Test).

Any suggestions on what the issue might be and is there still a way to recover the data from the drive?


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 Post subject: Re: WD External Drive Failure
PostPosted: June 23rd, 2020, 17:50 
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Joined: April 3rd, 2011, 0:19
Posts: 2003
Location: Providence, RI
Is the drive making any sort of clicking noise or is it spinning quietly?

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 Post subject: Re: WD External Drive Failure
PostPosted: June 23rd, 2020, 18:30 
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Joined: June 23rd, 2020, 13:06
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I haven't noticed any clicking noises. Seems to be spinning quietly


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 Post subject: Re: WD External Drive Failure
PostPosted: June 23rd, 2020, 19:06 
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Joined: April 3rd, 2011, 0:19
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Location: Providence, RI
There is a good chance that it's just a firmware malfunction related to bad sector reallocation that is causing the drive to get stuck busy then. That or maybe just one read/write head failed.

It's probably not a DIY type of situation in either event, but almost certainly can be recovered by a professional data recovery company.

Is the data of any value to you, or just the sort of stuff that would be nice to have back and you can live without?

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