Hi there,
I have bought two used 4TB HGST HUS724040ALS640 and two 2TB HGST HUS724020ALS640 drives for a Dell R420 with H310 LSI controller.
The 2TB drives are working ok, but the 4TB drives aren't working at all. No matter what I try I just can't use them. A customer service guy told me that the 4TB drives have a different firmware and I can only use them with the LSI Logic controllers. Unfortunately returning the drives is not possible.
I seems strange for me, or maybe it isn't, that this drives are labeled HGST but smartctl says they are HITACHI. Does anybody knows if I can change this drives firmware to an "original" HGST firmware, like the 2TB drives?
Thanks!
Code:
lsscsi -sig
[0:0:0:0] disk HGST HUS724020ALS640 A280 /dev/sda 35000cca028639d38 /dev/sg0 2.00TB
[0:0:1:0] disk HGST HUS724020ALS640 A280 /dev/sdb 35000cca02864c518 /dev/sg1 2.00TB
[0:0:2:0] disk HITACHI DKW2E-H4R0SS ABAB /dev/sdc 35000cca0730b2368 /dev/sg2 4.00TB
[0:0:3:0] disk HITACHI DKW2E-H4R0SS ABAB /dev/sdd 35000cca073124ecc /dev/sg3 4.00TB
Code:
smartctl -a /dev/sdd
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.4.73-1-pve] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Vendor: HITACHI
Product: DKW2E-H4R0SS
Revision: ABAB
Compliance: SPC-4
User Capacity: 4,000,787,030,016 bytes [4.00 TB]
Logical block size: 512 bytes
LU is fully provisioned
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Logical Unit id: 0x5000cca073124ecc
Serial number: PEGA23ZX
Device type: disk
Transport protocol: SAS (SPL-3)
Local Time is: Wed Mar 24 12:05:27 2021 EET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
Temperature Warning: Disabled or Not Supported
=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
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