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RammYDJ

Post subject: Dell branded ST4000NM0025

Posted: December 6th, 2023, 5:05

Joined: December 5th, 2023, 20:56
Posts: 3
Location: Netherlands

Hi!

Just bought some Dell branded ST4000NM0025 4TB SAS disks.
I'd like to place them in my HPE server and they work, except reading some SMART values (Power On Hours, Data Written etc).

I know HPE does have the same disks for use in a MSA storage.
Tried to flash that firmware but no luck.
Also the stock Seagate firmware can't be flashed.

Tried the SeaChest and seaflashlin flashtool but keep getting "FW download failed" or sense_key=0x05 error.

Also tried to flash the HPE firmware with HPE own tooling and replacing the firmware file with no luck.

Could anyone tell me if flashing those drives with other firmware is even possible?
They're running Dell's DE07 firmware now.

Thanks!

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RammYDJ

Post subject: Re: Dell branded ST4000NM0025

Posted: December 6th, 2023, 18:59

Joined: December 5th, 2023, 20:56
Posts: 3
Location: Netherlands

Seachest scan results:

Code:

# ./SeaChest_Firmware_233_1134_64 --scan
===============================================================================
 SeaChest_Firmware - Seagate drive utilities
 Copyright (c) 2017 Seagate Technology LLC, All Rights Reserved
 SeaChest_Firmware Version: 2.3.3-1_13_5 X86_64
 Build Date: Apr 12 2017
 Today: Wed Dec  6 22:54:03 2023
===============================================================================
Vendor   Handle       Model Number            Serial Number          FwRev
HP       /dev/sg0     P420i                   001438027B333E0        8.32
SEAGATE  /dev/sg1     ST4000NM0025            ZC1ACZ6P               DE07
SEAGATE  /dev/sg10    ST4000NM0025            ZC17P4DD               DE07
SEAGATE  /dev/sg11    ST4000NM0025            ZC10NP5Q               DE07
SEAGATE  /dev/sg12    ST4000NM0025            ZC1ACX1M               DE07
ZALMAN   /dev/sg13    V                       S21UNSAG301387W
SEAGATE  /dev/sg2     ST4000NM0025            ZC1AA9LE               DE07
SEAGATE  /dev/sg3     ST4000NM0025            ZC10NP37               DE07
SEAGATE  /dev/sg4     ST4000NM0025            ZC17NZXQ               DE07
SEAGATE  /dev/sg5     ST4000NM0025            ZC1AA9MQ               DE07
SEAGATE  /dev/sg6     ST4000NM0025            ZC10RVRJ               DE07
SEAGATE  /dev/sg7     ST4000NM0025            ZC10NMTV               DE07
SEAGATE  /dev/sg8     ST4000NM0025            ZC1A164Y               DE07
SEAGATE  /dev/sg9     ST4000NM0025            ZC10NM9Z               DE07

Info of first disk:

Code:

# ./SeaChest_Firmware_233_1134_64 -d /dev/sg1 --fwdlInfo
===============================================================================
 SeaChest_Firmware - Seagate drive utilities
 Copyright (c) 2017 Seagate Technology LLC, All Rights Reserved
 SeaChest_Firmware Version: 2.3.3-1_13_5 X86_64
 Build Date: Apr 12 2017
 Today: Wed Dec  6 22:55:03 2023
===============================================================================

sg1 - ST4000NM0025 - ZC1ACZ6P - SCSI
===Download Support information===
Model Number: ST4000NM0025
Firmware Revision: DE07
Modes Supported:
        Full
        Deferred (Requires power cycle or activation command to activate)
Maximum Segment Size (512B Blocks): No maximum
Minimum Segment Size (512B Blocks): No minimum
Recommended Segment Size (512B Blocks): 64

Tried to flash the latest Seagate firmware:

Code:

# ./SeaChest_Firmware_233_1134_64 -d /dev/sg1 --downloadFW MakaraBPEntCapSAS-STD-512N-N004.LOD -v3
===============================================================================
 SeaChest_Firmware - Seagate drive utilities
 Copyright (c) 2017 Seagate Technology LLC, All Rights Reserved
 SeaChest_Firmware Version: 2.3.3-1_13_5 X86_64
 Build Date: Apr 12 2017
 Today: Wed Dec  6 22:56:08 2023
===============================================================================
Sending SCSI Inquiry

  CDB:

        0  1  2  3  4  5
  0x00 12 00 00 00 60 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 831.62

Inquiry returning: SUCCESS

Sending SCSI Inquiry, VPD = 00h

  CDB:

        0  1  2  3  4  5
  0x00 12 01 00 00 60 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 513.80

Inquiry returning: SUCCESS

Sending SCSI Inquiry, VPD = 80h

  CDB:

        0  1  2  3  4  5
  0x00 12 01 80 00 18 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 460.87

Inquiry returning: SUCCESS

Sending SCSI Inquiry, VPD = 83h

  CDB:

        0  1  2  3  4  5
  0x00 12 01 83 00 60 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 477.79

Inquiry returning: SUCCESS

Sending SCSI Inquiry, VPD = B1h

  CDB:

        0  1  2  3  4  5
  0x00 12 01 B1 00 40 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 447.03

Inquiry returning: SUCCESS

Sending SCSI Read Capacity 10 command

  CDB:

        0  1  2  3  4  5  6  7  8  9
  0x00 25 00 00 00 00 00 00 00 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 421.18

Read Capacity 10 returning: SUCCESS

Sending SCSI Read Capacity 16 command

  CDB:

        0  1  2  3  4  5  6  7  8  9  A  B  C  D  E  F
  0x00 9E 10 00 00 00 00 00 00 00 00 00 00 00 20 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 427.17

Read Capacity 16 returning: SUCCESS

Sending SCSI Inquiry, VPD = 89h

  CDB:

        0  1  2  3  4  5
  0x00 12 01 89 02 3C 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7  8  9  A  B  C  D  E  F
  0x00 72 05 24 00 00 00 00 1C 02 06 00 00 CF 00 02 00
  0x10 03 02 00 01 80 0E 00 00 00 00 00 00 00 00 00 00
  0x20 00 00 00 00

Sense Key: 5h = Illegal Request
ASC & ASCQ: 24h - 0h = Invalid Field In CDB
FRU: 1h = Vendor Specific
Command Time (us): 554.54

Inquiry returning: NOT SUPPORTED

sg1 - ST4000NM0025 - ZC1ACZ6P - SCSI
Requesting SCSI Supported Op Codes

  CDB:

        0  1  2  3  4  5  6  7  8  9  A  B
  0x00 A3 0C 02 3B 00 05 00 00 00 0E 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 441.02

Supported Op Codes returning: SUCCESS

Requesting SCSI Supported Op Codes

  CDB:

        0  1  2  3  4  5  6  7  8  9  A  B
  0x00 A3 0C 02 3B 00 07 00 00 00 0E 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 429.06

Supported Op Codes returning: SUCCESS

Requesting SCSI Supported Op Codes

  CDB:

        0  1  2  3  4  5  6  7  8  9  A  B
  0x00 A3 0C 02 3B 00 0E 00 00 00 0E 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 434.10

Supported Op Codes returning: SUCCESS

Sending SCSI Inquiry, VPD = C3h

  CDB:

        0  1  2  3  4  5
  0x00 12 01 C3 00 FF 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 977.17

Inquiry returning: SUCCESS

Sending SCSI Write Buffer

  CDB:

        0  1  2  3  4  5  6  7  8  9
  0x00 3B 05 00 00 00 00 18 E0 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 617.06

Write Buffer returning: OS PASSTHROUGH FAILURE

Firmware Download failed

Also tried the deferred mode:

Code:

# ./SeaChest_Firmware_233_1134_64 -d /dev/sg1 --downloadFW MakaraBPEntCapSAS-STD-512N-N004.LOD --downloadMode deferred -v3
===============================================================================
 SeaChest_Firmware - Seagate drive utilities
 Copyright (c) 2017 Seagate Technology LLC, All Rights Reserved
 SeaChest_Firmware Version: 2.3.3-1_13_5 X86_64
 Build Date: Apr 12 2017
 Today: Wed Dec  6 22:58:00 2023
===============================================================================
Sending SCSI Inquiry

  CDB:

        0  1  2  3  4  5
  0x00 12 00 00 00 60 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 738.87

Inquiry returning: SUCCESS

Sending SCSI Inquiry, VPD = 00h

  CDB:

        0  1  2  3  4  5
  0x00 12 01 00 00 60 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 493.80

Inquiry returning: SUCCESS

Sending SCSI Inquiry, VPD = 80h

  CDB:

        0  1  2  3  4  5
  0x00 12 01 80 00 18 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 463.72

Inquiry returning: SUCCESS

Sending SCSI Inquiry, VPD = 83h

  CDB:

        0  1  2  3  4  5
  0x00 12 01 83 00 60 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 458.29

Inquiry returning: SUCCESS

Sending SCSI Inquiry, VPD = B1h

  CDB:

        0  1  2  3  4  5
  0x00 12 01 B1 00 40 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 425.30

Inquiry returning: SUCCESS

Sending SCSI Read Capacity 10 command

  CDB:

        0  1  2  3  4  5  6  7  8  9
  0x00 25 00 00 00 00 00 00 00 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 419.55

Read Capacity 10 returning: SUCCESS

Sending SCSI Read Capacity 16 command

  CDB:

        0  1  2  3  4  5  6  7  8  9  A  B  C  D  E  F
  0x00 9E 10 00 00 00 00 00 00 00 00 00 00 00 20 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 419.98

Read Capacity 16 returning: SUCCESS

Sending SCSI Inquiry, VPD = 89h

  CDB:

        0  1  2  3  4  5
  0x00 12 01 89 02 3C 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7  8  9  A  B  C  D  E  F
  0x00 72 05 24 00 00 00 00 1C 02 06 00 00 CF 00 02 00
  0x10 03 02 00 01 80 0E 00 00 00 00 00 00 00 00 00 00
  0x20 00 00 00 00

Sense Key: 5h = Illegal Request
ASC & ASCQ: 24h - 0h = Invalid Field In CDB
FRU: 1h = Vendor Specific
Command Time (us): 547.83

Inquiry returning: NOT SUPPORTED

sg1 - ST4000NM0025 - ZC1ACZ6P - SCSI
Requesting SCSI Supported Op Codes

  CDB:

        0  1  2  3  4  5  6  7  8  9  A  B
  0x00 A3 0C 02 3B 00 05 00 00 00 0E 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 440.76

Supported Op Codes returning: SUCCESS

Requesting SCSI Supported Op Codes

  CDB:

        0  1  2  3  4  5  6  7  8  9  A  B
  0x00 A3 0C 02 3B 00 07 00 00 00 0E 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 435.54

Supported Op Codes returning: SUCCESS

Requesting SCSI Supported Op Codes

  CDB:

        0  1  2  3  4  5  6  7  8  9  A  B
  0x00 A3 0C 02 3B 00 0E 00 00 00 0E 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 427.63

Supported Op Codes returning: SUCCESS

Sending SCSI Inquiry, VPD = C3h

  CDB:

        0  1  2  3  4  5
  0x00 12 01 C3 00 FF 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (us): 903.49

Inquiry returning: SUCCESS

Sending SCSI Write Buffer

  CDB:

        0  1  2  3  4  5  6  7  8  9
  0x00 3B 0E 00 00 00 00 00 80 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (ms): 126.99

Write Buffer returning: SUCCESS

.Sending SCSI Write Buffer

  CDB:

        0  1  2  3  4  5  6  7  8  9
  0x00 3B 0E 00 00 80 00 00 80 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (ms): 1.56

Write Buffer returning: SUCCESS

Sending SCSI Write Buffer

  CDB:

        0  1  2  3  4  5  6  7  8  9
  0x00 3B 0E 00 01 00 00 00 80 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (ms): 1.49

Write Buffer returning: SUCCESS

Sending SCSI Write Buffer

  CDB:

        0  1  2  3  4  5  6  7  8  9
  0x00 3B 0E 00 01 80 00 00 80 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (ms): 1.59

Write Buffer returning: SUCCESS

Sending SCSI Write Buffer

  CDB:

        0  1  2  3  4  5  6  7  8  9
  0x00 3B 0E 00 02 00 00 00 80 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (ms): 1.46

Write Buffer returning: SUCCESS

Sending SCSI Write Buffer

  CDB:

        0  1  2  3  4  5  6  7  8  9
  0x00 3B 0E 00 02 80 00 00 80 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (ms): 1.42

Write Buffer returning: SUCCESS

Sending SCSI Write Buffer

  CDB:

        0  1  2  3  4  5  6  7  8  9
  0x00 3B 0E 00 03 00 00 00 80 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7
  0x00 00 00 00 00 00 00 00 00

Sense Key: 0h = No Error
ASC & ASCQ: 0h - 0h = No Additional Sense Information
FRU: 0h = No Additional Information
Command Time (ms): 1.46

Write Buffer returning: SUCCESS

Sending SCSI Write Buffer

  CDB:

        0  1  2  3  4  5  6  7  8  9
  0x00 3B 0E 00 03 80 00 00 80 00 00

  Sense Data Buffer:

        0  1  2  3  4  5  6  7  8  9  A  B  C  D  E  F
  0x00 72 05 26 99 00 00 00 14 03 02 00 3F 80 0E 00 00
  0x10 00 00 00 00 00 00 00 00 00 00 00 00

Sense Key: 5h = Illegal Request
ASC & ASCQ: 26h - 99h = Vendor specific ascq code
FRU: 3Fh = Vendor Specific
Command Time (ms): 35.05

Write Buffer returning: UNKNOWN: 17

Firmware Download failed

Top

RammYDJ

Post subject: Re: Dell branded ST4000NM0025

Posted: December 19th, 2023, 8:06

Joined: December 5th, 2023, 20:56
Posts: 3
Location: Netherlands

Anyone?

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