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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 10th, 2009, 20:08 
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Joined: July 16th, 2008, 17:52
Posts: 489
Location: Long Beach, California
All of this information already exists on this very forum. Don't expect to be spoon fed here; many of the gurus have worked very hard to get to their level of knowledge and while they enjoying helping; they have very short tempers for someone who wants baby step instructions.

Just a fair warning before you really start getting flamed. Do alittle searching and you can find what you are looking for here.


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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 10th, 2009, 20:32 
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Joined: July 10th, 2009, 15:22
Posts: 21
I just searched HDD Guru forums for "serial port" and "serial port adapter" and I found nothing. If this information is really so easy to find, then please prove it by posting a link to the information.


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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 10th, 2009, 22:30 
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Joined: July 28th, 2008, 16:05
Posts: 34
Location: вирджиня
mikefree wrote:
I just searched HDD Guru forums for "serial port" and "serial port adapter" and I found nothing.


I've seen the information here many times.

I think you are making bad searches, which is indicative of your level of experience.

I was able to make this connection when someone mentioned which pins on the drive I had are the serial port. And it was not because someone held my hand. I just "know" that serial port has two pins and a ground, I can plainly see the levels required by looking at the board, and again I just "know" the baud rate because it's the same as everything else.

Maybe if you complain more about how "greedy" the PC3000 people are, who took years of research (which is WORK) and development (also, WORK) to make their product, then the information will magically appear.

Maybe you could write a song about the people who bought PC3000 being responsible for all that is wrong in the world. And maybe then a PC3000 will magically appear on your desk, and you can use it to destroy a hard drive or two. Then you'll write another song about how PC3000 is trash.

It looks to me like you don't have initiative to learn - you want to jump in over your head instead of starting from the beginning. That's like applying for a job as engineer without going to school first. You'll fail at job and won't be able to buy food or a house -- wait, you are in Canada, the government will give you these things for free so why bother?


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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 11th, 2009, 1:25 
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Joined: July 18th, 2006, 3:05
Posts: 7474
Location: ITALY
In Canada they give food and home for free?


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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 11th, 2009, 2:52 
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Joined: October 19th, 2006, 11:56
Posts: 217
What's up blacky, planning to shift from Italy, Eh?? :)

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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 11th, 2009, 2:58 
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Joined: July 18th, 2006, 3:05
Posts: 7474
Location: ITALY
No. I live in the place where the whole world dream to live or come to for holidays...


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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 11th, 2009, 3:01 
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Joined: October 19th, 2006, 11:56
Posts: 217
But ofcourse, there is no free food..neither home!! :mrgreen:

BTW, reading this news, are you thinking to lift your charges for canadian customers? Or should we?

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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 11th, 2009, 3:22 
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Joined: July 28th, 2008, 16:05
Posts: 34
Location: вирджиня
BlackST wrote:
In Canada they give food and home for free?


Programs are comparable to the more 'socially progressive' countries of Europe. You are supposed to be trying to get a job, and it works better for you if you have children.

When I saw the public flats in part of Ontario, I was shocked, because in the United States they are like the barrios around Caracas. And they look similar in the Netherlands, and Sweden, also.

BlackST wrote:
I live in the place where the whole world dream to live or come to for holidays...


I heard MEP Nick Griffin's recent remarks, concerning people traveling to Italy, and I think you're right.


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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 11th, 2009, 5:04 
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Joined: July 18th, 2006, 3:05
Posts: 7474
Location: ITALY
Ah ok. I won't move then. Canadian customers have to send their drives, sorry. :mrgreen:


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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 12th, 2009, 9:47 
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Joined: July 10th, 2009, 15:22
Posts: 21
This seems to be the information that I was looking for:
Fixing a Seagate 7200.11 Hard Drive
http://sites.google.com/site/seagatefix/

Part of my problem was not knowing the terminology, and which search terms to use, for example:

RS232 to TTL Adapter
or
RS232 to TTL Converter

The proper name for a serial com port is an RS-232 port:
http://en.wikipedia.org/wiki/Rs232

And apparently you have to open up a hard drive to find its TTL connector on the inside.


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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 12th, 2009, 10:39 
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Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA
mikefree wrote:
Can you please clarify how to access a hard drive from the serial port? What is the step-by-step of doing that? . . .

It seems a bit ridiculous that people are being enslaved to the greed of people who sell the PC-3000 etc., instead of resourcefully finding and sharing free or cheap do-it-yourself workarounds.


Enslaved? Greed? These are strong words, and inappropriate ones.

Obviously, you have NO IDEA about the research and time (i.e. labor costs) that go into developing a product like the PC3000. For those of us who have participated in these kinds of things, the PC3000 is more like a bargain . . .

For balance, consider these adjectives too: penurious, lazy, presumptuous, ungrateful . . .
:lol:

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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 12th, 2009, 11:37 
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Joined: July 10th, 2009, 15:22
Posts: 21
Please excuse my use of the word "greed", which was poorly chosen. I did not intent to criticize the makers of PC-3000 or similar products.

This is what I mean: When the firmware of someone's hard drive becomes corrupted and needs to be reinstalled, there seems to be no way to reinstall it without paying an extraordinary amount of money. The person has paid money for a hard drive and it has data on it that he/she needs. The misfortune that this causes him may be in addition to other misfortunes and be something that drives him/her to despair with cruel or tragic results. My motive for trying to problem-solve free or cheap alternatives is compassion. I want to help other people.

(Data recovery professionals would also benefit from alternatives, if there are any, and then be able to pass on the money-savings to their customers.)


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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 12th, 2009, 12:42 
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Joined: September 2nd, 2008, 12:14
Posts: 446
Location: Austria / Europe
mikefree,

Quote:
mikefree wrote:
Please excuse my use of the word "greed", which was poorly chosen. I did not intent to criticize the makers of PC-3000 or similar products.
..... I want to help other people.

Each harddisk manufacturer has his own code of firmware and its even changed for each drive family and then, again they have different revisions.
Finding a way to read, write and change the firmware of a specific drive (family) is a lot of work of reverse engeneering. One either studies a very long time to understand that and is able to do it with simple own made tools - or affords the money for very specific tools (pc3k or similar). Would you in that position, where you earn your daily bread from your work - offer your service for free?

Do you phone a surgeon - and ask him for advice how to make an operation on a friend?
do you phone a car repair shop - and ask for advice how to repair a friends car?

Do they offer you simple, free or cheap alternatives?

Quote:
mikefree wrote:
(Data recovery professionals would also benefit from alternatives, if there are any, and then be able to pass on the money-savings to their customers.)

Illogical. Each person has a profession where they earn money with - selling their knowledge and time to others. And even if there would be an easy solution - why should one offer "know how" for free? What kind of benefit should that be for a DR company?

Besides that, there is no easy solution, no trick, no cheap alternative, its time and knowledge (and tools).

Finally - you missed the most important point. Its the users responsability to care for his/her important data:

- 20 years ago endusers blamed us (when we still sold computers) that we never told them about data backup and wanted to sue us.

- Today even my 6 years old nice was aware of making data backup.
So if someone loses data - and there is no backup - nobody else is responsible for that and has to offer free service.

+++


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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 12th, 2009, 12:46 
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Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA
Manufacturers guard the details of their firmware like any other important piece of proprietary intellectual property. They do not share this info for competitive reasons; they don't intend for the public to tamper with firmware, which would usually result in bricking a drive . . . that might be submitted for warranty service.

As a "former?" Seagate "Partner" I asked for info on the Seagate Terminal Commands. I was told that before anything could be shared I would have to execute a NDA. Their legal department ignored my multiple requests (by letter) for an NDA. That's as far as I got. Thank you, Seagate, for your excellent customer service. :(

The bottom line is that, except for breaches of confidentiality, virtually all of the info needed for manipulating firmware properly must be reverse-engineered. This is not trivial - why should the fruits of someone's hard work (of necessity) be in the public domain?

I wonder about your use of hyperbole, i.e. "cruel or tragic results." You make it sound as if the failure to do redundant back ups is someone else's fault! I recognize that the general public has almost no grasp that every hard drive will fail eventually, and that the cheap stuff that is sold today seems likely to fail sooner than later . . .

You could argue that a doctor or dentist needs to give away their services for the sake of "compassion", too, but the last time I checked, med schools aren't giving away free scholarships for all in the name of "compassion." That's not how this world of ours works . . . .

I'm tired of arguing with NOOBs why data recovery knowledge should or shouldn't be public domain, for free, so this will be my last post on that topic.

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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 12th, 2009, 14:02 
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Joined: July 18th, 2006, 3:05
Posts: 7474
Location: ITALY
Colleagues,

It's a lost cause and is a loss of time to discuss such arguments. Don Quixote is a rather old book and I think should be read only once in a lifetime.
In Italy we use a term to qualify boring, annoying and obnoxious arguments, discussions, movies... : PALLOSO.
It is an adjective that can not easily translated, but in a few words means "related to balls" - where "balls" doesn't mean bowling or golf or even football bowls but the smaller and externally attached to male body. A "pallosa" discussion seems to produce aching in that region, i.e. a neverending boring movie, a barely understandable lesson at school, etc. etc. (note that even women , that are not usually supplied with the "accessories" above mentioned, use that term. It really fits the situation).
Jokes apart, I cannot find a different word to catalogate this kind of discussions : on one side the pros that have their sacred reasons , on the other side of the barricade the people that whine for their porn and warez and pics and blah blah blah (and why didn't you buy a spindle of f....ing DVDs to burn that irreplaceable data, then ?) and how greedy are the HDD manufacturers and how bastard are the pros who don't have mercy or compassion... and now put on the cauldron the diagnostics manufactures, too...
Each part does not move a MICRON from his position, so it's totally waste of keyboard typing time, Internet bandwidth, server CPU usage, electricity (= CO2, greenhouse effect)...

Mike, if you have so much time to devote to the cause, do some intelligent research on your own, collect everything and organize it, open a thread (maybe elsewhere where the concentration of pros vs. noobs is not so high so you can eventually expect something different) and ask to make it sticky, instead of asking a solution officilally to be "broadcast" to all the people in difficulties, but - I have this STRONG feeling - to solve an "urgent" problem that at present exist IN YOUR HDD and you want fixed.
If you need, there are a lot of reputable pros in your area that can solve your problem, just ask and if possible you can be addressed to them.
As you were searching for some specific Q&A, now sum up what you found, and then build up your interface, if you will be lucky you'll solve your problem , if not you have lost, and it's not the end of the world (your data, your choice).
Be happy with the info you can find, if you want some more you can always buy it. It's the economy, and you cannot do anything about it.

P.S. next time I will explain another sentence, very hilarious, we use in Italy. For FREE. Stay tuned... :mrgreen:


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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 12th, 2009, 16:00 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
mikefree wrote:
When the firmware of someone's hard drive becomes corrupted and needs to be reinstalled, there seems to be no way to reinstall it without paying an extraordinary amount of money. The person has paid money for a hard drive and it has data on it that he/she needs. The misfortune that this causes him may be in addition to other misfortunes and be something that drives him/her to despair with cruel or tragic results.


Blame the manufacturers. They set the rules, everyone else has to live by them.

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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 12th, 2009, 22:42 
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Joined: July 10th, 2009, 15:22
Posts: 21
Hey look at this! It seems that Seagate is already on top of the problem that I'm concerned about, and that a Seagate hard drive's firmware can be updated from a free downloadable iso file burned onto a bootable CD. :)

http://seagate.custkb.com/seagate/crm/s ... 75&Hilite=

"Until recently, firmware updates for typical desktop and laptop computers were difficult and somewhat risky. This situation, in part, was based on a lack of friendly firmware download tools and operating system limitations. This situation has improved and Seagate now offers firmware updates as a routine matter for the general support of your Seagate drive."

http://seagate.custkb.com/seagate/crm/s ... 75&Hilite=

"!!WARNING!!
If the firmware upgrade installation instructions are not followed properly the firmware upgrade could be data destructive and/or render your hard drive inoperable. As Seagate does not warrant the data on your drive, in addition to regular back-ups, if possible your data should be backed up before upgrading the drive firmware."

http://support.seagate.com/firmware/fir ... edure.html

"Firmware Update Procedure

Note: For best results during system startup, it is recommended to disconnect peripherals such as USB storage devices, printers, scanners, etc.
This is a walkthrough on how to upgrade the firmware on a Seagate Serial ATA hard drive.

Boot up to the CD. Most systems will automatically boot to the CD if it is bootable. If it does not, please consult your system documentation on how to modify the system boot sequence. Macintosh users click here for compatibility and boot instructions.
After the system boots to the CD..."


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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 12th, 2009, 22:47 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
Sure, but that doesn't work if your drive is already experiencing issues.

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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 13th, 2009, 1:23 
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Joined: July 18th, 2006, 3:05
Posts: 7474
Location: ITALY
And also, if the drive is partially working, it will likely be damaged. You haven't seen 'reverse miracles' yet... :mrgreen:


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 Post subject: Re: Seagate Terminal Commands
PostPosted: July 13th, 2009, 3:35 
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Joined: November 29th, 2006, 10:08
Posts: 7843
Location: UK
Note the word "update" NOT "repair".

It's one thing to start running to improve your muscles in your legs, but it won't help if your legs are broken in the first place, it'll only make matters worse.

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