Hi!!
When i start my computer, i see the model of my hd in BIOS correctly, but the size is OMB, when this is a HD of 500GB.
Where is the problem? Firmware? Mechanical?

Thanks!!

It can be a firmware problem probably, but you have to take it to a data recovery company to be sure.

If u know how to use terminal command´s u can check what´s happening or like david said send to a DR company

Best Regards

this is Seagate barracuda 7200.11 series. the latest series from Seagate.
And seem seagate have change the serial connector from standard Jumper Port.

I have 2 drive here with this model. and try to access its firmware usuing standard way. connect from Jumper port but display nothing in terminal

anybody got lattest news please share

thanks

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Hi !!

I have the same problem with another Seagate 500 Gb HD.

The model that I have got is Seagate Barracuda 7.200 11

The BIOS read correctly disk model but shows 0Mb size.

Beto, when you says "Terminal Coomand" you refers to Windows HyperTerminal tool?

How I connect to my disc firmware through hyperterminal console? I have to use the serial RS232 port?

There are any post in this forum that explain it?

Thanks to all.

Hello

I dont know on Barracuda 7200.11 its possible to get log by hyperterminal on the old families i tried and was sucess, but on that new´s family i dont know if are same connection but u can tried using RS 232 Serial connection on hddguru are some posts about

Best Regards

Thanks Beto.

I go to find these posts.

Also I continua testing this hdd, i'll report here my results.

Regards !!

I have been working with the disk with no result, but i want to post here my experiences, perhaps it helps someone else.

- I have scanned the disk with Seatools and it doesn't read the firmware and shows "error" in all tests.

- Then, I tried to run over the disk the soft "Hdd Restore Capacity", it shows that the disk security is "maximun" and the disk is "locked".

- Then, I tried to unlock the disk. First, I used MHDD Acronis Disk Director but unsuccesful. MHDD detects 0Mb capacity and shows that the disks with capacity less than 512 not support LBA mode.

- The next step that i tried to do is update firmware with the soft Oxsemi Uploader proveed by seagate, but it doen't recognize the hdd.

I keep to tryng. All the advices are welcome. Thanks. See you later !!

I have been working with this Disk with not success.

I've contacted with Seagate Techenical Support and they send me the firmware of the disk.

I have updted the hdd firmware, then I've have tried to restore the capacity of the disk, but the soft shows me that it's already locked.

Then I have tried to unlock the hdd with HDDUnlock, this software detect tha the drive is unlocked and there isn't ATA password..

i'm missing...

Hi pallanur!

Please download firmware hdd ST3500320AS...

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hi everyone Barracuda 7200.11 hyperterminal is 38400 not 9600, and it seem use new technic like SCSI's command.

Hi Sempre.

I've already updated the firmware. Seagate Tech Support provides me.

But itsn't the solution.

Thanks and regards.