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 Post subject: Kingston DTSE9 16GB detected as 4MB
PostPosted: September 16th, 2014, 6:40 
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Hi

As the title says, I have this flash drive that is only detected as 4MB.
I'm trying to create a image with DMDE, that can find a 15,6GB FAT32 partition, but it says it can find the sectors...
I don't think it will work, but....
What do you think it is? The controller failled?
Thanks

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 Post subject: Re: Kingston DTSE9 16GB detected as 4MB
PostPosted: September 16th, 2014, 8:03 
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Yes controller fail or fake drive. This happens more with SD Cards, and quite often Kingston SD Cards.

Can you specify exactly what detects it as 4MB? windows/other? And also do you mean DMDE can or can not find 15.6GB Partition?

Has this drive ever held full capacity, meaning has it ever held more than 4GB?

I suspect fake drive here.

Could you post pictures of both sides of case and also both sides of PCB if possible?

last one: did you try running chipeasy? Does the controller and NAND give an ID?

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 Post subject: Re: Kingston DTSE9 16GB detected as 4MB
PostPosted: September 16th, 2014, 8:25 
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Hi HaQue

The client said it was full of data, so I believe it should work the 16GB.
It is detected by windows as 4MB. DMDE can "see" that there is a 15,6 partition, or at least that there was one.
I'll send some pictures of it.
Chipeasy, I didn't tested.. I'll do it when I got back to store.
Thanks

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 Post subject: Re: Kingston DTSE9 16GB detected as 4MB
PostPosted: September 16th, 2014, 10:29 
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I just realised I was thinking you said 4GB, now I see it is 4MB. It is possible there is a problem with partitions. You probably wont be able to do it in windows as the drive will be mounted (even though it is wrong) and generally wont let you do anything(everything will be greyed out) You will probably need to use diskpart. Not sure if it will be data destructive, so may be better to use chip-off solution.

Another common fix is to use HP Flash Drive format, but again, not sure how well the data will survive.

Alternatively can you take an image of the whole device with DMDE and run recover on that? meaning not partition, but select the drive


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 Post subject: Re: Kingston DTSE9 16GB detected as 4MB
PostPosted: September 16th, 2014, 11:38 
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Hi

This is the report from cheapeasy:

Logical drive : E:\ Capacity: 0.0G
Device ID : VID = 0930 PID = 6545
Device SN : 000FEAFB8FAAECC01700001E
Device version : PMAP

Device vendor : Kingston
Device model : DataTraveler SE9
Protocol : USB2.0
Max power : 200mA

Partition type : Device active : no
Aligned state : 0 KB, Have been Aligned

Controller : Phison
Controller model: PS2251-67
Flash Vendor : Toshiba, Type: TLC, Process: 19nm, Page: 8K
Flash ID : 983AA892 Flash Part: TH58TEG8T2JBA4C
Score : 28 (Normal Score >= 30)
Firmware : 07.08.53 FW Date: 2012.07.12

Tools : http://www.upan.cc/tools/mass/Phison/
OS Version : Windows 7 Professional Service Pack 1
Update Status : The current version is the latest version!

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 Post subject: Re: Kingston DTSE9 16GB detected as 4MB
PostPosted: September 16th, 2014, 13:16 
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The controller and Flash part is consistent with a Kingston DataTraveler, so probably genuine, and I think partitioning is the issue.

If you cant image with DMDE, then chip-off recovery should do the trick


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 Post subject: Re: Kingston DTSE9 16GB detected as 4MB
PostPosted: September 16th, 2014, 17:10 
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ISTM that the flash drive may have a firmware problem that limits its physical capacity, yet the fact that DMDE can see a partition would suggest that this part of the drive is still readable. Is it possible for a firmware problem to manifest itself in such a way? AISI, the symptoms appear to be akin to a HDD with a HPA.

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 Post subject: Re: Kingston DTSE9 16GB detected as 4MB
PostPosted: September 17th, 2014, 19:35 
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this is FW issue

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 Post subject: Re: Kingston DTSE9 16GB detected as 4MB
PostPosted: September 17th, 2014, 21:04 
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can you post screenshots of what getInfo reports?

http://flashboot.ru/files/file/398/

You may be able to run the MP Tool and see what the partitions are setup as.

not easy to use these utils, and may be data destructive. Here is a small kind of related post to help you navigate the programs.
http://jeffgraves.me/tag/usb-flash-drive/


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 Post subject: Re: Kingston DTSE9 16GB detected as 4MB
PostPosted: September 20th, 2014, 7:29 
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I have quoted the client for a off-chip recovery.
If he refuses, I'll try all the other options if he says that there's no problem if data is lost.
For now, I don't want the get any chance of destroy it beyond recovery.

Thanks guys,

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