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 Post subject: Toshiba nVME KBG30ZMV256G not detected
PostPosted: April 5th, 2021, 11:43 
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Joined: January 7th, 2017, 2:25
Posts: 101
Location: Ireland
Hi everyone,

I have seen one or two threads with this specific nVME SSD from Toshiba, no info so far.
The device is not visible in BIOS, and I would say it doesnt even get warm when connected.

I must say I have no specific tools for this such as PC3000. I only have MRT which I think it is of no use (correct me if I am wrong)

Has anyone encountered this issue before? Is chip-off the only way to go? no instructions or pinout in case the SSD is in BSY mode?

Picture attached.

Many thanks in advance.

Image


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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: April 5th, 2021, 15:02 
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Joined: September 8th, 2009, 18:21
Posts: 15529
Location: Australia
Measure the voltages in this thread:

http://www.hddoracle.com/viewtopic.php?f=23&t=3054

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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: April 5th, 2021, 16:10 
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Joined: January 7th, 2017, 2:25
Posts: 101
Location: Ireland
fzabkar wrote:
Measure the voltages in this thread:

http://www.hddoracle.com/viewtopic.php?f=23&t=3054


thank you! I will reply back soon


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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: April 5th, 2021, 16:17 
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Joined: January 7th, 2017, 2:25
Posts: 101
Location: Ireland
fzabkar wrote:
Measure the voltages in this thread:

http://www.hddoracle.com/viewtopic.php?f=23&t=3054


Measured:

V1 1.8v
V2 1.2v
3.3v present

It seems OK then I see...
Controller corrupted? chip-off?
Is there a ROM shorted point or so?


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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: April 6th, 2021, 4:28 
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Joined: October 24th, 2009, 15:22
Posts: 875
Location: Poland
We have some time ago this model and was recovered. It was PCB failure if I good remember. Chip-off is last option here.

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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: April 6th, 2021, 4:58 
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Location: Ireland
arvika wrote:
We have some time ago this model and was recovered. It was PCB failure if I good remember. Chip-off is last option here.

I have all voltages, I dont know what I'm missing.


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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: April 6th, 2021, 11:27 
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Joined: January 7th, 2017, 2:25
Posts: 101
Location: Ireland
I wish there was a paid forum like the one Louis Rossmann has, where paid people actually help to answer questions.


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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: April 6th, 2021, 11:51 
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speakerbox wrote:
I wish there was a paid forum like the one Louis Rossmann has, where paid people actually help to answer questions.


DR doesn't naturally lend itself to that model. If your voltages are fine then it's most likely the controller, but you can't tell for sure without the device in hand or hooked up to something like PC3000 portable. If someone has bought that for 10K they will want to recover their investment before providing advice, free or not to their competitors.

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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: April 6th, 2021, 15:58 
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Joined: March 11th, 2021, 10:13
Posts: 184
Location: Switzerland
speakerbox wrote:
I wish there was a paid forum like the one Louis Rossmann has, where paid people actually help to answer questions.

Well, in your case, you would have paid for nothing, if it's the controller, you can not do it yourself. Have you tried to power it for a long time, like 1 hour, then reset and see if you get something ?


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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: April 6th, 2021, 16:50 
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Joined: January 7th, 2017, 2:25
Posts: 101
Location: Ireland
Lardman wrote:
speakerbox wrote:
I wish there was a paid forum like the one Louis Rossmann has, where paid people actually help to answer questions.


DR doesn't naturally lend itself to that model. If your voltages are fine then it's most likely the controller, but you can't tell for sure without the device in hand or hooked up to something like PC3000 portable. If someone has bought that for 10K they will want to recover their investment before providing advice, free or not to their competitors.


Thank you Lardman.
Yes, I totally get that people need to recover their investment. I am referring to having people ask questions that are made, more than anything.
Obviously paying a monthly subscription, for example. That way they can get paid.


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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: April 6th, 2021, 16:52 
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Joined: January 7th, 2017, 2:25
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Location: Ireland
suricate.ch wrote:
speakerbox wrote:
I wish there was a paid forum like the one Louis Rossmann has, where paid people actually help to answer questions.

Well, in your case, you would have paid for nothing, if it's the controller, you can not do it yourself. Have you tried to power it for a long time, like 1 hour, then reset and see if you get something ?


If I can pay and just get questions answered, that would be great. I mean I will still be asking for questions or advice! even if the answer is not desirable.
Thanks for the reply by the way!


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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: April 7th, 2021, 0:12 
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Joined: August 18th, 2010, 17:35
Posts: 3637
Location: Massachusetts, USA
What does the status register show in MRT when powering on the drive via SATA port?

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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: April 7th, 2021, 14:41 
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Joined: November 7th, 2020, 5:31
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Location: The_UK
labtech wrote:
What does the status register show in MRT when powering on the drive via SATA port?
Its an nvme AFAIK the protocols aren't compatible - you've not going to get anything on the sata register are you ? (Genuine questions -I can't test it, I don't have MRT ).

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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: April 8th, 2021, 21:16 
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Joined: August 18th, 2010, 17:35
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Location: Massachusetts, USA
Brain fart, sorry

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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: Yesterday, 5:28 
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Joined: August 18th, 2010, 17:35
Posts: 3637
Location: Massachusetts, USA
Just revising this post...
Now with the availability of NVMe adapters and tools, status register is available when testing.

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 Post subject: Re: Toshiba nVME KBG30ZMV256G not detected
PostPosted: Yesterday, 8:57 
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Joined: November 10th, 2022, 16:20
Posts: 16
Location: localhost
If it is not detected by BIOS probably PCIe interface is not responding, so noone could not read any status from the controller.
If you had checked voltages only think you can check more are PCIe bus lines (data and clock pairs). If you are lucky those might be broken.
But even if you are extremely lucky (those are ~6 connections among ~30-100 which could brick disc) then you will not be able to repair them without microscope, precise soldering iron and at least hot air station.
If you want the disk talk to you where it feels pain, only way would be to force controller into testmode, then use professional DR tool.


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