hi Laura,

Nice to see you talking, unlike ace they gone quiet.
maybe they still trying to find some drives to research
for next rip off version in the summer of 2009

So, please can you give some examples of how products are
better using input form some users. thks.

We are glad that there are different data recovery tools with different price and different data recovery abilities. Then, each tool had its own conditions for supporting users.
Each person, who work as data-recovery engieneer can make its own decision, what tool to choose , and what tool satisfied his needs mostly and completely.

Acelaboratory - has highly qualified engieneers and developers who works more than 15 years for data-recovery engieneering. Our company develop its products for Data recovery professionals(who has data-recovery as the main source of income)

-------------------
We wish a Happy New Year and a Merry Christmas to everybody.
Have a lot of succesfull data-recovery cases in new year.

P.S. In the next year we wish Salvation-Data will start to research Data-recovery and develop their equipment on their own, without copying from PC-3000.

The Chinese Version of PC-3000 is probably more updated and stable than the real one....
I do not promote the pirated version of PC-3000 becuase it makes hair fall out, causes blindness, and constipation. Oh yah it also kills your hard drive and blah blah blah.

_________________
Buy your friends Toshiba\Hitachi and your enemies Seagate.

Dear ACE lab,

you are cheeting all yours coustmers.
one i purchase your pc3000 PCi card, only three month ur supporting me, but now you are not update PCI, your update the UDMA model. no support the old coustmer, you are cheeting all your coustmers.

Dear Renu,
In your case please call to our sales department info@acelaboratory.com and we will be able
to give you special price for update your old PCI version to new UDMA.
This offer is available in January only!

HEY ACE ! pay attention,

I like the way you give the right to each to make a choice, sounds like you
moving in the right direction - probably too late I think.

Now you extend "SPECIAL" update price for UDMA version - this is BU@#SH$T.

UDMA is not update of PCI-version - it contains one extra Hitachi drive for firmware
possibilities as you call it (and 90% of this drive problems are heads/pcb related)

So you should give FREE yes FREE update to all PCI users cause you UPDATE nothing,
you just create RIPP OFF to put some more dollars in your bank.

WAYCUP, DR engineers not that stupid - they going to be very angry when they find
out your UDMA version is a RIPP - then they never going to trust your next attempt of
some new future version.

As I said when I started - pay attention - or soon you become junior to even LAURALAB

I am afraid with ACE attitudes towards customers i will guaranteed it will go down very soon. It's a shame really such a great products but unfortunately either lazy or lack of funds, but all blame goes to the management team. Very sad.

Dear coffeebean,
We closed the special price for Update PC-3000PCI to PC-3000UDMA in new year (see news in our web site http://www.acelaboratory.com). The offer which you can see above for Renu only.

PC-3000 PCI and PC-3000 UDMA are not same! PC-3000 UDMA contain more utilities and support much more models then were in PC-3000 PCI (see information in our web site). That is why Update can not be free.

If tell about RIPP then this question to the Chinese. They are coping all World.

- Do you want Rolex for three bucks?

Dear Real_Jose_Pinto,
Of course the cost of PC-3000 UDMA and Update for amateur users is very expensive. They may use free DR products like they like and to do DR case without payment.

ACE team work hard, we do a lot of research work and we made equipments for companies/users which/who are professional of Data Recovery, which/who get payment for DR cases.

Think about that.

ACE, I dont understand why you spend times answering this forum where you hardly ever answer customers in your own forum? (http://www.acelaboratory.com/forum/index.php)

You must be mad, take care your own customers first dude, answers those unanswered questions in your forum

Dear Jose_Pinto fully the same like you

hi ACE,

thanks for talking here..

Now I'm going to make you an offer which I will refuse.

My offer is you ask me $100.00 to upgrade my LEGAL pc3000-pci
to pc3000-UDMA version.

My own offer if you accept it - I refuse it - it just is not worth even $100.00

You make a better offer - Upgrade to UDMA for no cost (I pay shipping and handling,
of course) - This offer I accept then I have some udma version.

Anyway, I just going to spend $699.00 with Laura and see if their claims are true.

Even if you ask for $1000.00 to pay for some vodka or other stuff and you give
good service - I can send this money to you - no problem.

Maybe you got some rolex engineers in Rostov on Don - for sure - but you got
some swatches in the admin or marketing or strategy divisions.

I would think this is nationality harassment
BTW I'm Russian too and you guys on a forum which was provide to you by Ukranian guy
Check you language

_________________
SAN, NAS, RAID, Server, and HDD Data Recovery.

Yep ACE are on some 'guvno kopnopame' trip.

omkpite glaz!!!

Hi Doomer,

I understand, please change "vodka" to read "jack daniels."

The point i wanted to make was - Good service must get good money.

If you offended by reference to jack daniels my apologies.

agree with that

_________________
SAN, NAS, RAID, Server, and HDD Data Recovery.

Yeah, I also ask everyone to be more polite here. We're all smart guys, right?

_________________
Dmitry

Thanks Dmitry!
If someone has questions about technical support of users of PC-3000 please see here: http://www.acelaboratory.com/mainsupport.php

Thanks all for discussion of this topic, we take attention on that.
ACE Laboratory team

Hi

I was wondering wether I will be rude if I tell my story on an open forum. I have been wondering for over 2 months now. For 2 months I haven't been gifted by a single answer from Alexander Derkunskiy. I have written 3 inqueries and no answer... I am a legal customer of PC3kUDMA BTW.
The story:
I bought the product in august, 2007, it arrived at the end of august.
I found some minor problems with DE right in the first use. It was concerning date formats. I reported it imediately.
I could use DE with some other international date setting in my XP, but is it normal???
OK, they promised the problem will be corrected in the next update. OK i thought, I will get on somehow till then
Now when this update came out? Somewhere in the middle of november.
What is the problem with that?
Just that it was well over the 1 month technical support period and that I am not entitled to get that.
Nice.
I wrote Alex an email in what I mentioned some things:
1. I was always open to help to enhance the utility. I was open to share my discoveries related to SA relocation of Hitachi drives.
I was glad to see it in the utility also
2. I paid a bunch of euros for an english product. What do I have? some utilities full of russian text everywhere. It was the same with PCI and I tried to help them by sending screenshots to repair those texts.
But is that my job? I want to work with it, not just sending screenshots.

I am waiting on the answer since the end of november.
I am sure I would be contacted imediately if I applied for a new product or a 1 year technical support, don't U think?

sorry I had to write this out from myself

regards,
pepe

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Adatmentés - Data recovery

Hi pepe,

As always, you are polite in your comments.

Would You ACE team make any comments, pls?
thx,
pepe

_________________
Adatmentés - Data recovery