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help replace head ST500DM002

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datahdd116

Post subject: help replace head ST500DM002

Posted: April 20th, 2016, 21:16

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Joined: January 1st, 2016, 11:12
Posts: 90
Location: Viet nam

data recovery needs
hdd ST500DM002 SN Z3T9H30A PN 1BD142-500 Firmware KC45
hdd not detect error sounding tic tic ja ja
ask me how to determine to replace head
instead head need determine code head not
help me

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jermy

Post subject: Re: help replace head ST500DM002

Posted: April 20th, 2016, 21:47

Joined: March 19th, 2015, 15:01
Posts: 1387
Location: isreal

Clicking is never a good sign
Can you post terminal log ?
The usual questions:
does it spin down after clicking or stays spinning ?
if spins down probably heads
if stays spinning, Maybe SMP flags issue

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datahdd116

Post subject: Re: help replace head ST500DM002

Posted: April 20th, 2016, 22:03

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Joined: January 1st, 2016, 11:12
Posts: 90
Location: Viet nam

jermy wrote:

Attachments:

st500dm002-1.JPG [ 48.16 KiB | Viewed 5913 times ]

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jermy

Post subject: Re: help replace head ST500DM002

Posted: April 20th, 2016, 22:51

Joined: March 19th, 2015, 15:01
Posts: 1387
Location: isreal

(It's not PC3K)
you didn't answered the question

jermy wrote:

does it spin down after clicking or stays spinning ?

because messing around when there is head problems is never a good idea.

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datahdd116

Post subject: Re: help replace head ST500DM002

Posted: April 25th, 2016, 5:53

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Joined: January 1st, 2016, 11:12
Posts: 90
Location: Viet nam

jermy wrote:

(It's not PC3K)
you didn't answered the question

jermy wrote:

does it spin down after clicking or stays spinning ?

because messing around when there is head problems is never a good idea.

Hello
you help me this case is correct and the error message replace head bad
thanks

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