Main » Forums home » PC-3000 support forum

All times are UTC - 5 hours [ DST ]



Post new topic Reply to topic  Page 1 of 1
  [ 13 posts ] 
  Print view Previous topic | Next topic 
Author Message
olinyer
 Post subject: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 9th, 2016, 23:53 
Offline

Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
Hi,

I hope you are doing great.

The HDD shows a partition but when trying to access the data is not available.

I am checking with PC3000 under the tree and when I double click the partition I can not access the data. If I select the partition shows the size of data available but I when i try to access the data it wont appear what it is inside.

Customer is experience the same, he sees there is data and it is showing the size of data but when he tries to access the data it wont let him.

Please help with any suggestions I can try.

Thank you for the help.

Best regards,
Top
 Profile  
 
olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 0:17 
Offline

Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
picture attached


Attachments:
Untitled.png
Untitled.png [ 160.9 KiB | Viewed 11365 times ]
Top
 Profile  
 
olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 0:20 
Offline

Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
it is like I can see the sectors and size but i can not access the data


Attachments:
Untitled1.png
Untitled1.png [ 144.74 KiB | Viewed 11365 times ]
Top
 Profile  
 
olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 0:37 
Offline

Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
adding picture


Attachments:
Untitled2.png
Untitled2.png [ 136.87 KiB | Viewed 11365 times ]
Top
 Profile  
 
jermy
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 4:46 
Offline

Joined: March 19th, 2015, 15:01
Posts: 1387
Location: isreal
Can we see a file in HEX ?
Top
 Profile  
 
DataWreck
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 6:51 
Offline

Joined: January 17th, 2010, 9:48
Posts: 60
Location: Stoke-on-Trent England
Maybe change the sector size? 2048 or something perhaps?

_________________
DataWreck Data Recovery Services
www.DataWreck.co.uk
Top
 Profile  
 
olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 8:12 
Offline

Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
i ran a raw recovery and it found info but i am not able to save it


Attachments:
Untitled7.png
Untitled7.png [ 171.2 KiB | Viewed 11314 times ]
Untitled6.png
Untitled6.png [ 162.67 KiB | Viewed 11314 times ]
Untitled5.png
Untitled5.png [ 164.77 KiB | Viewed 11314 times ]
Untitled4.png
Untitled4.png [ 183.85 KiB | Viewed 11314 times ]
Untitled3.png
Untitled3.png [ 169.91 KiB | Viewed 11314 times ]
Top
 Profile  
 
olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 8:28 
Offline

Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
i tried to save a Word file and this is what it is in the file


Attachments:
Untitled8.png
Untitled8.png [ 98.47 KiB | Viewed 11314 times ]
Top
 Profile  
 
labtech
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 8:42 
Offline

Joined: August 18th, 2010, 17:35
Posts: 3636
Location: Massachusetts, USA
Should always check and confirm with another tool.
For your case, UFS is likely best.
If the drive is degraded, create image first.

_________________
Hard Disk Drive, SSD, USB Drive and RAID Data Recovery Specialist in Massachusetts
Top
 Profile  
 
lcoughey
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 9:53 
Offline
User avatar

Joined: February 9th, 2009, 16:13
Posts: 2520
Location: Ontario, Canada
Send me a PM if you'd like some remote assistance.

_________________
Luke
Recovery Force Data Recovery
Top
 Profile  
 
olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 23:45 
Offline

Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
Yes, please, it would be great if you can help me... not sure what is PM... but yes please help...

I have used R-STUDIO and UFS and the same result... it sees there is 350GB but when i try to access the data it wont show up.

I ran RAW Recovery and it wont save the data and the files saved showed numbers with letters and excel files wont open.

My email: sk8olinyer@hotmail.com

Thank you for the help.

Best regards,
Top
 Profile  
 
olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 23:45 
Offline

Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
lcoughey wrote:
Send me a PM if you'd like some remote assistance.


Yes, please.
Top
 Profile  
 
olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 23:54 
Offline

Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
lcoughey, yes, please.
Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  Page 1 of 1
  [ 13 posts ] 

Main » Forums home » PC-3000 support forum

All times are UTC - 5 hours [ DST ]

Who is online

Users browsing this forum: No registered users and 18 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Switch to mobile style
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group