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 Post subject: WD drive isn't responding
PostPosted: August 31st, 2017, 5:11 
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Joined: August 28th, 2017, 3:27
Posts: 2
Location: Manaus
Hello guys! :D

I have WD drive which comes ready after power on but hangs when I'm trying start the Utility.
Can somedody help me?


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 Post subject: Re: WD drive isn't responding
PostPosted: August 31st, 2017, 11:38 
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Joined: December 8th, 2013, 4:48
Posts: 641
Location: Pakistan
what tools you are using ? can take a look remotely if interested

good luck

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 Post subject: Re: WD drive isn't responding
PostPosted: September 3rd, 2017, 1:57 
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Joined: July 19th, 2017, 2:05
Posts: 32
Location: Dubai
he is using Pc3000 i think as post is in Pc3000 Category ...

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 Post subject: Re: WD drive isn't responding
PostPosted: September 3rd, 2017, 2:00 
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Joined: July 19th, 2017, 2:05
Posts: 32
Location: Dubai
hi,
could you give more details about drive & Behavior when you power on .

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 Post subject: Re: WD drive isn't responding
PostPosted: September 4th, 2017, 8:42 
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Joined: November 9th, 2006, 15:15
Posts: 2928
Lylor wrote:
Hello guys! :D

I have WD drive which comes ready after power on but hangs when I'm trying start the Utility.
Can somedody help me?


sounds like common issue relating to device relocation parameters - clear parameters inside module #02 and empty #32 - you may need to force device into a ready state without loading current SA to RAM otherwise you will face BSY error constantly


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