All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 5 posts ] 
Author Message
 Post subject: ST500DM002 Terminal Problem
PostPosted: February 26th, 2018, 2:00 
Offline

Joined: December 22nd, 2017, 1:34
Posts: 8
Location: TURKEY
Hello everybody

I have a case Seagate ST500DM002 drive. It can spin up, producing some unusual sounds while initializing (not head clicking) and stays at BSY state, no ID no service area access. And this is terminal output:
Code:
Boot 0x10M
Spin Up[0x00000000][0x0000BA10]
Trans.

Rst 0x10M
MC Internal LPC Process
Spin Up
FAIL Op=0900 Resp=0005
(P) SATA Reset

MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
MC Seg Disc and Cache Nodes:  060DA288  060D8574
Seg Write Preamble VBM start: 00000D3C end: 00000D63
  Footer - start: 00000D65 end: 00000D8C
Seg Read Preamble VBM - start: 00000D8E end: 00000DB5
  Footer - start: 00000DB7 end: 00000DDE
Reconstruction: MCMT Reconstruction Start
  Max number of MC segments 22E0
Nonvolatile MCMT sequence number 00008FAF
[RSRS] 193E
ProcessRWError -Read-   at LBA 000DCEC6  Sense Code=40000087
ProcessRWError -Read-   at LBA 000DCEC7  Sense Code=40000087
FAIL Op=008F Resp=0003
FAIL Op=0155 Resp=0005
FAIL Op=008F Resp=0003
FAIL Op=0155 Resp=0005
FAIL Op=008F Resp=0003
FAIL Op=0155 Resp=0005
FAIL Op=008F Resp=0003
FAIL Op=0155 Resp=0005
InitiateMarkPendingReallocateRequest for disc_lba: 000DCEC7!

Reconstruction: Completed 1:
[MCMTWS]
MCMainPOR: MCTBufferPtr->Header.MCStateFlagsDisc = 00000041
MCMainPOR: MCTBufferPtr->Header.MCTStateFlags = 0000002A
MCMainPOR: MCStateFlags = 00000041

MCMainPOR: Feature Enabled...

Starting LBA of RW Request=001320D3  Length=0000014C
ProcessRWError -Read-   at LBA 001320D9  Sense Code=43110081
Starting LBA of RW Request=001320D3  Length=0000014C
ProcessRWError -Read-   at LBA 00132175  Sense Code=43110081
RTL exceeded
ProcessRWError -Read-   at LBA 00132177  Sense Code=40000087
FAIL Op=008F Resp=0003
FAIL Op=0055 Resp=0005
FAIL Op=008F Resp=0003
FAIL Op=0055 Resp=0005
RTL exceeded
ProcessRWError -Read-   at LBA 0013217C  Sense Code=40000087
RTL exceeded
ProcessRWError -Read-   at LBA 0013217F  Sense Code=40000087
FAIL Op=008F Resp=0003
FAIL Op=0055 Resp=0005
FAIL Op=008F Resp=0003
FAIL Op=0055 Resp=0005
RTL exceeded
Starting LBA of RW Request=00132183  Length=0000009C
ProcessRWError -Read-   at LBA 00132184  Sense Code=43110081
RTL exceeded
FAIL Op=008F Resp=0003
FAIL Op=0065 Resp=0005
FAIL Op=008F Resp=0003


When I talk to ACELAB technical support he said try short circuit reading bus line and try to reach terminal but it didn't work. I can not work with terminal. Does anybody have any knowledge or advice for this situation?

Thank you..


Top
 Profile  
 
 Post subject: Re: ST500DM002 Terminal Problem
PostPosted: March 2nd, 2018, 1:33 
Offline

Joined: December 22nd, 2017, 1:34
Posts: 8
Location: TURKEY
Any ideas ?


Top
 Profile  
 
 Post subject: Re: ST500DM002 Terminal Problem
PostPosted: March 11th, 2018, 6:26 
Offline

Joined: January 23rd, 2009, 6:29
Posts: 69
you can

change PCB and also you can test your HDD head (change head map in Rom)
maybe some of your head was failed

_________________
NS DATA RECOVERY
www.nsrecovery.ir


Top
 Profile  
 
 Post subject: Re: ST500DM002 Terminal Problem
PostPosted: March 14th, 2018, 5:07 
Offline

Joined: December 22nd, 2017, 1:34
Posts: 8
Location: TURKEY
Thank you for your interest hamidbid. I have tried PCB changing and head replacement but it didnt work anyway. When I try to short circuit read channel and try to reach terminal this is the output
Code:
...
...
F3 T>
FAIL Op=0165 Resp=0005
ASCII Diag mode

F3 T>
FAIL Op=0065 Resp=0005
FAIL Op=0055 Resp=0005
FAIL Op=0055 Resp=0005
ASCII Diag mode

F3 T>
FAIL Op=0155 Resp=0005
FAIL Op=0155 Resp=0005
ASCII Diag mode

F3 T>
FAIL Op=0155 Resp=0005
FAIL Op=0155 Resp=0005
ASCII Diag mode

F3 T>
FAIL Op=0055 Resp=0005
FAIL Op=0055 Resp=0005 PASS
FAIL Op=0165 Resp=0005
FAIL Op=0055 Resp=0005
FAIL Op=0165 Resp=0005
FAIL Op=0055 Resp=0005
Starting LBA of RW Request=001320E8  Length=0000014C
ProcessRWError -Read-   at LBA 00132189  Sense Code=43110081
RTL exceeded
Starting LBA of RW Request=0013218C  Length=000000A8
ProcessRWError -Read-   at LBA 0013218C  Sense Code=C3160080
FAIL Op=008F Resp=0003
FAIL Op=0055 Resp=0005
FAIL Op=008F Resp=0003
FAIL Op=0055 Resp=0005
LED:000000BD FAddr:00008A23


It is giving errors again after terminal access (F3 T>). Do you have any other idea what can I do for this case??


Top
 Profile  
 
 Post subject: Re: ST500DM002 Terminal Problem
PostPosted: March 17th, 2018, 4:42 
Offline

Joined: January 23rd, 2009, 6:29
Posts: 69
you should hold short point for 5 and sometimes 10 minutes to access to terminal

_________________
NS DATA RECOVERY
www.nsrecovery.ir


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 5 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group