hello everybody
i have some questions and i need professional help please
1- can i clean the platter with soft cloth like those for clean glasses o there is any other substance?
2- i have a maxtor hdd 40 gb diamondmax plus 8 with only one head i do change the platter to another one identical but now is not detected by bios and HDAT2 show the disk with 0 bit and is not able to repair the disk it make errors so can i retrive the data from this disk??
thenks

2: i think the drive had SA problem, not head.

Janos

thanks for responding so how can i fix it ?

What type of professional tools do you have available for you to use to work on the SA of this drive. Tell us what you have available and might make it a little easier to give you some advice on this one. Plus did you do all this work in a clean room or is that why you are asking us how to clean the platters on this drive did you not follow correct procedure on this one?

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Iorana Haraharaini

thanks for answering
the disk was brought to me from a client and it was opened and had touched with finger on the platter this is the Second time I open the disk I have a small self make glass case clean <60%> I use to change Head on it one time and is ok now with this I clean the platter with soft clothe and after resembled the disk its make clicking noise I don't have professional tools I always work with recovery programs other ways I sweep the PCP, can you help??

top surface contains no data. should not make a difference.

If U always use only progs and don't have tools, U shouldn't open client drives anywhere I think...
First U have to diagnose the problem, without opening a drive's clean area. This is usually not possible without tools.
Now U probably have several problems and it makes it pretty hard to recovery that drive.
Someone with tools and knowledge should be able to do it, but I think it is beyond your current capabilities.


pepe

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Adatmentés - Data recovery

the end

.

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http://pcrecoveryllc.com

Look man if you don't know to answer is better if you don't say nothing I always thing that the forums is for people who want to share experience so if you all of you don't have a real answer for the problems if you don't know the solution its peter to stay away......

"This is another one" I asking did you think you are the only one who have a SPECIAL TOOL OR A SPECIAL CAPABILITY, man I ask a question if you know the answer just write it if not just stay away its very sad to see this kind of people who thing that they know every thing but they don't want to reveal it Mr Pepe I thing you speak spanish (El saber para el hombre es como el Aroma para la Rosa si no eparce su aroma nadie lo aprecia) gracias por responder

first you have to identify the problem. Has the platter been removed? was the finger print on bottom side of platter?

Good question!

Maybe chamxz will see the bottom side, and the case will nded this way.

Janos

Thanks
yes the was opened and I test the PCP it was dead so I got another HDD exactly similar and i decide to sweep the platter to the good one so I see a finger print on both side so i clean it with soft clothe now I'm asking if this is the cause of clicking? did you recommend other way to clean the platter?
thank you for answering

possible causes:

1. this is an another platter from another disk
2. the platter are upside down allready when comes.
3. the platter is still dirty (fingerprints) and the head gets dirty too.
4. the platter is a little bit dirty and overheated the head, wich is died then.
5. the platter have some dust or scored allready and this eats up the heads.
6. the donor drive uses different type of head/preamp/SA location
7. the platter is miss-aligned

Any of these can cause clicking, you need TOOLS for diagnoes it.
But if i am right you have one great mix of these...

Janos

Thank you very match but I have a other question What you recommend to clean dirty platter any liquid to clean the finger print grasses

I am using my own mix for liquid wich have huge % of industrial isopropyl alcohole (>99%), and some more parts.
You should not ask the recipe.

In professional labs, almost all the things is special, you should know this...

Janos

1% Jack Daniel's

pepe

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Adatmentés - Data recovery

You mean few shots of Jack Daniel's for precision.

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www.datarecoveryne.com

Sorry, but in the previous post, it appeared Pepe answered precisely to your case. Also, I have started several posts about cleaning hard drive components, and I do not think it is plausible that I don't "say" or "know" . In fact, here are some samples...gratis

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http://pcrecoveryllc.com