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 Post subject: seagate firmware for st3500418as cc38
PostPosted: May 28th, 2010, 15:29 
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Joined: May 28th, 2010, 15:25
Posts: 10
Location: spain
Hi i have one disk of seagate st3500418as firmware is cc38
i try to find if it's available a new firmware for this hard disk, i go to seagate and enter my serial number.
strange, nothings appears.

does anyone know if this hard disk has bug? 0 lba ? or it's BRICKED DRIVE?
People told me this hard disk has a bug, it's true?
maybe hang soon?

Why i can't find more information about those hard disks at seagate?

http://www.msfn.org/board/solution-seagate-7200-11-hdds-t128807.html

Thanks


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 Post subject: Re: seagate firmware for st3500418as cc38
PostPosted: May 30th, 2010, 21:00 
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Joined: May 26th, 2010, 11:54
Posts: 1
Location: pakistan
i had bought the hard with firmware cc37 and it was crashed after 4 months idont know why. then in warranty igot a new one with firmware cc38. i m using since last week. and i updated its firmware cc3e , but i dont know about its bug, if you know please tell.

the page that you linked is about 7200.11 hard drives, but we have 7200.12 hard drive. i think you listen wrong.


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 Post subject: Re: seagate firmware for st3500418as cc38
PostPosted: May 31st, 2010, 7:44 
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Joined: September 8th, 2009, 18:21
Posts: 15538
Location: Australia
I don't know about any 7200.12 bugs, but this is the firmware update matrix for CC3E:
http://www.users.on.net/~fzabkar/HDD/PH-CC3E.TXT

See this thread:
http://forums.seagate.com/t5/Desktop-AT ... /m-p/53148


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 Post subject: Re: seagate firmware for st3500418as cc38
PostPosted: June 30th, 2010, 13:58 
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Joined: June 29th, 2010, 12:14
Posts: 140
Location: Hastings UK
@nightduke I wouldn't worry unnecessarily, even though the failure rates on the 7200.11s was incredibly high it is not the case that every single one in the field failed. Your drive is a 7200.12 and they are not bad, there are a few remaining niggles but every firmware release can be optimised or improved slightly, this is all a firmware update is for.

If you want your data safe, back it up somewhere else and keep multiple copies then, if the worst does happen, you can get your drive RMAd and replaced.


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 Post subject: Re: seagate firmware for st3500418as cc38
PostPosted: July 7th, 2010, 18:59 
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Joined: August 5th, 2008, 7:00
Posts: 111
Location: Hong Kong
But just be clear that an RMA drive could be a piece of crap back from anyplace.
Also once you go RMA you loose certain guarantees.

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