OK, so here's hddsentinel complete log from the working 14TB WD Red Plus.If you mean the disk HPA, that one is supported, but not enabled:
Hard Disk Summary Hard Disk Number,5 Interface,SAT Standard USB/ATA (4K) Vendor Information,"VID: 1058, PID: 264D" Version,USB 3.x @ 2.0 Disk Controller,"Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A (USB 2.0, v2.10) [VEN: 8086, DEV: 293A] Version: 8.3.1.1011, 12-3-2008" Hard Disk Model ID,WDC WD140EFFX-68VBXN0 Firmware Revision,81.00A81 Hard Disk Serial Number,9MG91BSJ Total Size,13351897 MB Power State,Active Device Type,"Removable, safely remove required"
Logical Drive(s) Logical Drive,J: [My WD 14TB]
ATA Information Hard Disk Cylinders,27127743 Hard Disk Heads,16 Hard Disk Sectors,63 ATA Revision,"ACS-2, ATA8-ACS version 4" Transport Version,SATA Rev 3.2 Total Sectors,3418095616 Bytes Per Sector,4096 [Advanced Format] (4K) Multiple Sectors,16 Error Correction Bytes,56 Unformatted Capacity,13351936 MB Maximum PIO Mode,4 Maximum Multiword DMA Mode,2 Active Multiword DMA Mode,2 Highest Possible Transfer Rate,S-ATA Gen3 Signaling Speed (6 Gps) Negotiated Transfer Rate,S-ATA Gen3 Signaling Speed (6 Gps) Minimum multiword DMA Transfer Time,120 ns Recommended Multiword DMA Transfer Time,120 ns Minimum PIO Transfer Time Without IORDY,120 ns Minimum PIO Transfer Time With IORDY,120 ns ATA Control Byte,Valid ATA Checksum Value,Valid
Acoustic Management Configuration Acoustic Management,Not supported Acoustic Management,Disabled Current Acoustic Level,Default (00h) Recommended Acoustic Level,Default (00h)
ATA Features Read Ahead Buffer,"Supported, Enabled" DMA,Supported Ultra DMA,Supported S.M.A.R.T.,Supported Power Management,Supported Write Cache,Supported Host Protected Area,Supported HPA Security Extensions,Supported Advanced Power Management,"Supported, Enabled" Advanced Power Management Level,Intermediate power management levels without Standby (164) Extended Power Management,"Supported, Disabled" Power Up In Standby,Supported 48-bit LBA Addressing,Supported Device Configuration Overlay,Supported IORDY Support,Supported Read/Write DMA Queue,Not supported NOP Command,Supported Trusted Computing,Not supported 64-bit World Wide ID,5000CCA290C41C84 Streaming,Supported Media Card Pass Through,Not supported General Purpose Logging,Supported Error Logging,Supported CFA Feature Set,Not supported CFast Device,Not supported Long Physical Sectors (8),Supported Long Logical Sectors,Not supported Write-Read-Verify,Not supported NV Cache Feature,Not supported NV Cache Power Mode,Not supported NV Cache Size,Not supported Free-fall Control,Not supported Free-fall Control Sensitivity,Not supported Service Interrupt,Not supported IDLE IMMEDIATE command with UNLOAD feature,Not supported Zoned Capabilities,Not supported SCT Command Transport,Supported SCT Error Recovery Control,Supported Nominal Media Rotation Rate,5400 RPM Nominal Form Factor,3.5 inch
SSD Features Data Set Management,Not supported TRIM Command,Not supported Deterministic Read After TRIM,Not supported Read Zeroes After TRIM,Not supported
S.M.A.R.T. Details Off-line Data Collection Status,Never Started Self Test Execution Status,Successfully Completed Total Time To Complete Off-line Data Collection,101 seconds Execute Off-line Immediate,Supported Abort/restart Off-line By Host,Not supported Off-line Read Scanning,Supported Short Self-test,Supported Extended Self-test,Supported Conveyance Self-test,Not supported Selective Self-Test,Supported Save Data Before/After Power Saving Mode,Supported Enable/Disable Attribute Autosave,Supported Error Logging Capability,Supported Short Self-test Estimated Time,2 minutes Extended Self-test Estimated Time,1576 minutes Last Short Self-test Result,Never Started Last Short Self-test Date,Never Started Last Extended Self-test Result,Never Started Last Extended Self-test Date,Never Started
Security Mode Security Mode,Supported Security Erase,Supported Security Erase Time,1266 minutes Security Enhanced Erase Feature,Not supported Security Enhanced Erase Time,Not supported Security Enabled,No Security Locked,No Security Frozen,No Security Counter Expired,No Security Level,High Device Encrypts All User Data,No Sanitize,Supported Overwrite,Supported Crypto Scramble,Not supported Block Erase,Not supported Sanitize Antifreeze Lock,Not supported ACS-3 Commands Allowed By Sanitize,Yes
Serial ATA Features S-ATA Compliance,Yes S-ATA I Signaling Speed (1.5 Gps),Supported S-ATA II Signaling Speed (3 Gps),Supported S-ATA Gen3 Signaling Speed (6 Gps),Supported Receipt Of Power Management Requests From Host,Supported PHY Event Counters,Supported Non-Zero Buffer Offsets In DMA Setup FIS,"Supported, Disabled" DMA Setup Auto-Activate Optimization,"Supported, Disabled" Device Initiating Interface Power Management,"Supported, Disabled" In-Order Data Delivery,"Supported, Disabled" Asynchronous Notification,Not supported Software Settings Preservation,"Supported, Disabled" Native Command Queuing (NCQ),Supported Queue Length,32 NCQ Streaming,Supported NCQ Autosense,Supported Automatic Partial to Slumber Translations,Not supported Rebuild Assist,"Supported, Disabled" Hybrid Information,Not supported Device Sleep (DevSleep),Not supported DevSleep to ReducedPwrState,Not supported
Disk Information Disk Family,Information not yet available Form Factor,Information not yet available Capacity,Information not yet available Number Of Disks,Information not yet available Number Of Heads,Information not yet available Rotational Speed,Information not yet available Rotation Time,Information not yet available Average Rotational Latency,Information not yet available Disk Interface,Information not yet available Buffer-Host Max. Rate,Information not yet available Buffer Size,Information not yet available Drive Ready Time (typical),Information not yet available Average Seek Time,Information not yet available Track To Track Seek Time,Information not yet available Full Stroke Seek Time,Information not yet available Width,Information not yet available Depth,Information not yet available Height,Information not yet available Weight,Information not yet available Acoustic (Idle),Information not yet available Acoustic (Min performance and volume),Information not yet available Acoustic (Max performance and volume),Information not yet available Required power for spinup,Information not yet available Power required (seek),Information not yet available Power required (idle),Information not yet available Power required (standby),Information not yet available Manufacturer,Western Digital Corporation Manufacturer Website,http://www.westerndigital.com/en/products
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