Its a question of their business direction. If this part of their business is all
or a main part, then SD has to face a bigger competition on the market:

Ninja from YEC, Ca. USA
DeepSpar DI from ACE, Canada
PC-3000 from Russia
and
the expected Atola Insight from Atola, Kiev, Ukraine - distributed from YEC, Ca., USA

If SD wants to compete in this market, software is definitely the focus in their product.
Therefore I am sure they will react.

*
For this weekend - I take all my defective drives and test each of them with DC.

Frankrules said: "It took around an hour to extract 10GB of data no corruption everything is clear..."

HddSoEasy said: "I tried to recover several folders of files, and all of were correct and clear..."

"Clear" isn't a word I hear many people refer to the quality of a recovery. Seems kinda odd that both Frankrules and HddSoEasy used the same word?

up to now my money on this being the best buy

Atola Insight from Atola, Kiev, Ukraine

@craig6928

It looks like - seems to be the one touch button (I try to translate a
german saying:) "eggproducingwoolmilkpig" ....

But I have one complaint: Based in Europe I dont see the point to
reimport something from USA, what is built in Europe. YEC-USA (a
good company) is the distributor. Nevertheless I feel strange to do
that. (But, as usual there could be a cheaper freight rate from USA
to Europe than from Europe to Europe) ....

Anyone from Atola reading this forum????????

falther: sure I am reading this forum

It is not really a "all-done-with-single-button" solution, but we try hard to automate as much as we can.

Regarding the distribution. I agree that it may sound strange, but here are three things to consider:
1) Currently we don't have staff that would do direct sales and shipping. Of course this can be solved easily, but:
2) It is actually easier to import something from USA (for both parties - sending and receiving) than to import something directly from Ukraine.
3) Actually, there are YEC distributors in Europe that resell Atola Insight. Ask YEC for up-to-date information if you are interested.

_________________
Dmitry

Back to Data Compass of Salvation Data:

I have a defective Toshiba 2.5" MK3017GAP 30GB
Out of production end 2001 / beginning 2002
Drive is silent, no noise, was not recognised in BIOS / Windows

- Started with Ninja - gave me an "command time over" at about 66%
- second was Data Compass - which did not recognise the drive *)
- third was Deepspar - which needed close to 3 days to image completely

*) After informing Salvation Data about this - they organised an online test
this morning (China-Austria) with Teamviewer.

But with a big surprise - I found the drive (after the 3 days runnung under
Deepspar) that it is now recognised in Windows and also from Data Compass.
Allthough the original problem disappeared I had a nice small chat with the
helpful staff of SD.

The main "key" or advantage is to get (if drive is accessable) a quick overview
of the data / structure and one can choose the needed data and retrieve it
(if possible). I am not yet familiar how SD organises the data collection with
the "Shadow disk", which can (should?) be connected besides a destination
drive.

Question to the pros: what can cause a drive to be "alive" again?
***

I tend to think any connection between DC and a now working drive is purely coincidental. What I'd love to see is a good comparison between DC and Deepspar's imager. Since they are both trying to do about the same thing, and are about the same price (Historically odd... Salvation has come out with products much cheaper than PC3000, and are much less useful), it would make a lot of sense to compare the two.

rchadwick,

The comparison was my first thought - but its like to compare pears with apples:
That the Toshiba was suddenly accessable is in my opinion just a side effect of the
extensive use (3 days with Deepspar) a coincidence, and if it would have been
valuable data - good luck for the owner of the drive.

Comparing: This specific drive was not finished from Deepspar after 3 days. But to be honest - I used the default setting, which most probably was not perfectly adjusted for this test.
With Data Compass it worked over night (dont have exact time) about 10 hours, also in the default mode. the folder structure was complete and data accessable. Data Compass showed over 7500 bad sectors at the end of the copy process.

At the moment my judgement:
1st choice: Ninja for quick a) automatic test with bad sector repair or b) imaging
2nd that depends on the case
- when Ninja fails (hangs) and I need a complete (working) image:
Deepspar when there is a lot of time and/or data is very valuable
Data Compass when time is a problem
- when I need quick access to exact specified data: Data Compass

But as you know - sometimes a unit is occupied with a drive - and you use the
other one, just to start the work as quick as possible...
***

from the statement of falther, I can realize, Data Compass is worth specially for Estimated Area data access with the SHADOW DISK TECHNOLOGY.
Complete Image can be done after Accessing estimated area.

_________________
__________
There is no substitute for education and experience
THANK YOU
SHAHI
shahi.mahbub@gmail.com

It is strange that Salvation is selling its imager for not much less than the Deepspar unit. Usually there products are much cheaper at first and then get price hikes several months later. For the price I would rather go with the Deepspar unit. Nothing against Salvation but I need more buttons and knobs to push. Don't be afraid to put more options into the products. Loose the simplicity and make some full feature products.

How does a Toshiba drive that makes no sounds suddenly become accessible? Logic would say it has a seized motor or faulty electronics. Maybe some Data recovery tools are touched by hand of the Data Recovery God. Unfortunately my tools did not receive this treatment.

_________________
Buy your friends Toshiba\Hitachi and your enemies Seagate.

What settings did you use for the deepspar? I sure hope not the default ones...

Thanks a lot for doing this! I am looking forward to more drives.

Jinx, Yes, as I wrote yesterday it was with default settings.
If you suggest other ones, please advise.

For the discussion of pros and cons:
Its also a question of market(ing) direction.

Deepspar and PC3K and similar units are more for techies - knowing which button or
setting causes (might cause) a specific reaction. They work usually under DOS.

I think that Data Compass is directed to those, who want an easy access to a tool
in a well known environment (Windows) AND an EASY and quick access to the data.
For those in a "Computer Repair Shop" without the big background knowledge of DR,
DC is the choice (for data retrieval, not for imaging). I think Salvation Data knows
that and therefore they can keep the price close to the one of Deepspar.

For those who are willing to learn and spend money for great tools, I recommend to
buy Ninja, Deepspar and Data Compass. Atola might be a big step, and I was really
interested, but at the moment I am very, very, very frustrated to learn
they increased the price from $ 5990,- to $ 6990,- and want to charge $ 200,-
for shipping that small package from USA to Europe. (I paid last year $ 100,- for a
3 to 4 times bigger package - Ninja Forensic with its case). I think I will wait until
next year - also to see possible improvements or reactions from collegues.
***
p.s. really, very, very frustrated !

falther:

I totally understand your concern about the price increase, but there is an easy explanation: we were selling the product during its beta stage, so the intention of $1000 discount was to attract more beta-testers.

PS. I have tried to use FedEx rate calculator to get a shipping rate for one DiskSense unit from US to your country and I've got $207...

_________________
Dmitry

Dmitry,

Try DHL, they can be a lot cheaper than FedEx

<itch>

_________________
If you can keep your head when all about you are losing theirs, you probably don't fully understand the situation. ... Mr Kipling

https://www.mjm.co.uk/

We use DHL all the time... But I guess everyone in the US just prefers FedEx

_________________
Dmitry