Arch Stanton wrote:
License was never activated? How does this work, tech support starts at day of purchase or from license activation? Can license be transferred or is blessing from Rusolut required (similar to ACE policies)? Is this their starter or extended kit?
It is the starter kit plus 3 additional adaptors purchased separately
BGA132 socket
LGA52 socket - the starter kit 152 adapter is just a PCB with landing pads.
BGA152 socket
OK so you use the serial number of the reader and password for the account to login. You then download software and the activation is automatic once you plug in the box if you are connected to the inter webs. Otherwise you do it manually by going to the activation page and submitting a webform with the unit serial number and a request file text doc with your email, unit serial number and a comment... Here is a copy/paste from the web page:
Activate your Rusolut product using
Online automatic activation through software
Web activation using this pageThe fact that you need to use a reader for the software and you own a reader with a legit SN is all you need for activation. If you want support via Team viewer or any help using the software / hardware you pay a few hundred euros and you will have support for one year. I think this is available to purchase for as long as you need it on an annual basis.