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 Post subject: Outsourcing for SAS drive recovery
PostPosted: March 8th, 2016, 4:13 
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Joined: January 9th, 2013, 4:19
Posts: 59
Location: Israel
Hello buddy's,

We got a server with 3 HDD 146GB SAS, Model: ST3146855SS.
They are in RAID 5 array.

The problem is - I can recognize only 1 HDD.
The 2 other drives looks like they are on busy mode. (Firmware problem) They spin normally, no weird noise and no ID.

I have SAS controller, but no PC-3000 SAS.

I need to fix the 2 damaged drives only.

I want to ask you for this service.
This is very ASAP case, so I'm willing to fly and visit them personally if they can do the work on the same day.

Please PM us a price quote for this service.

Thanks!


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 Post subject: Re: Outsourcing for SAS drive recovery
PostPosted: March 8th, 2016, 7:27 
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Joined: May 13th, 2010, 11:17
Posts: 2785
Location: Kuwait
I suggest based on my experioence with damn SAS either works (slow/bads...etc but ID`s)
OR
Complete MESS,


better if you carefully open the cover and see it yourself without touching anything inside
see if surface scratched on top or not.

if you are not sure about what you are doing better consult a Pro. on this.

IF scratches are there, don`t bother

good luck

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Kuwait Data Recovery - UNIX GTC
The only reason for time is so that everything doesn't happen at once. By: Albert Einstein


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 Post subject: Re: Outsourcing for SAS drive recovery
PostPosted: March 8th, 2016, 8:43 
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Joined: January 9th, 2013, 4:19
Posts: 59
Location: Israel
Hi einstein9, Thanks for your replay,

We are Data Recovery lab, and based on our experience its a classic FW problem. Platter is fine.

Anyway, we found a company for outsourcing.

Thanks.


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 Post subject: Re: Outsourcing for SAS drive recovery
PostPosted: March 8th, 2016, 10:37 
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Joined: April 3rd, 2011, 0:19
Posts: 2003
Location: Providence, RI
Did you actually open it up and check though? SAS drives will sound perfectly normal even after they've completely sanded the surface off the platters. They don't click like SATA drives do.

My experience with them has been the same as Einstein mentioned. Either they work with a few possible bad sectors, or they are just catastrophically failed. Firmware issues are very rare in SAS drives.

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 Post subject: Re: Outsourcing for SAS drive recovery
PostPosted: March 9th, 2016, 8:14 
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Joined: August 18th, 2010, 17:35
Posts: 3636
Location: Massachusetts, USA
Checking the sense code could shed further light. If it media error code, then already know the deal.

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