Discussions related to Atola Insight data recovery/Forensic suite, Atola Bandura standalone imager
July 2nd, 2016, 23:15
Fans were making noise, I notified manufacturer but didn't hear back but I also didn't follow-up...I haven't used the machine in quite some time but I of course have an important drive that needs to be recovered but it just blinks green. -- Decided to clean all the dust off the fans, reseat the memory, usb key, etc, -- Just clean it up in general since it's never been cleaned proper, same results.
Hooked up a monitor and recorded the boot sequence and the two errors I encounter. Any help with fixing is appreciated.https://youtu.be/Z4aCjdrB3w
July 3rd, 2016, 15:22
Wow..hope you get it working soon. We are in Houston TX..if you need to come by and use ours. You should be good if your support is current. Let us know how it goes, so we know what to expect if ours fails. Good Luck!
July 3rd, 2016, 16:14
I get a "this video does not exist" message.
July 3rd, 2016, 16:29
fzabkar wrote:I get a "this video does not exist" message.
Yeah..same here. Video won't play.
July 3rd, 2016, 16:55
Double-checked the link, this one should work, lmk if otherwise.https://youtu.be/Z4aCjdr4B3w
July 8th, 2016, 17:22
The storage drive could have bad sectors, contact support @ http://atola.com/support/inquiry.html?type=2
they should be able to help you or send you the image to you
July 8th, 2016, 17:35
Can confirm, you could contact Atola support and they will send you the link to the factory image.
July 8th, 2016, 17:37
Thanks Dmitry, just emailed via the support link. Always appreciate your help!
July 27th, 2016, 16:46
Wanted to publicly say THANK YOU to both Dmitry and Vitaliy for helping me fix my imager.
After re-imaging the boot drive everything worked flawlessly. Love you guys! You have no idea.
July 27th, 2016, 17:20
You're very welcome!
May 8th, 2017, 9:36
Can we make an image of the Atola boot drive, for possible future hd failures? Or does this void warranties? Is it a mechanical drive or SSD?
May 8th, 2017, 20:46
We can provide the latest image as a download upon request, along with instructions on how to flash it w/o taking the system apart. We use a regular USB flash stick inside of the system. Since the media works in read-only mode, failures are exceedingly rare; I would not worry about it.
May 8th, 2017, 21:00
That answers everything perfectly. And satisfies any concerns. Thank you Dimitry! The Atola has truly been worth every penny. We live and die by that machine. Thank you!
May 8th, 2017, 21:17
You're very welcome!
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