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 Post subject: Atola Imager - No longer boots
PostPosted: July 2nd, 2016, 23:15 
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Joined: July 2nd, 2016, 22:57
Posts: 7
Location: Los Angeles
Fans were making noise, I notified manufacturer but didn't hear back but I also didn't follow-up...I haven't used the machine in quite some time but I of course have an important drive that needs to be recovered but it just blinks green. -- Decided to clean all the dust off the fans, reseat the memory, usb key, etc, -- Just clean it up in general since it's never been cleaned proper, same results.

Hooked up a monitor and recorded the boot sequence and the two errors I encounter. Any help with fixing is appreciated.

https://youtu.be/Z4aCjdrB3w


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 Post subject: Re: Atola Imager - No longer boots
PostPosted: July 3rd, 2016, 15:22 
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Joined: June 12th, 2015, 1:14
Posts: 7
Location: Houston, TX
Wow..hope you get it working soon. We are in Houston TX..if you need to come by and use ours. You should be good if your support is current. Let us know how it goes, so we know what to expect if ours fails. Good Luck!


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 Post subject: Re: Atola Imager - No longer boots
PostPosted: July 3rd, 2016, 16:14 
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Joined: September 8th, 2009, 18:21
Posts: 9155
Location: Australia
I get a "this video does not exist" message.

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A backup a day keeps DR away.


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 Post subject: Re: Atola Imager - No longer boots
PostPosted: July 3rd, 2016, 16:29 
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Joined: June 12th, 2015, 1:14
Posts: 7
Location: Houston, TX
fzabkar wrote:
I get a "this video does not exist" message.

Yeah..same here. Video won't play.


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 Post subject: Re: Atola Imager - No longer boots
PostPosted: July 3rd, 2016, 16:55 
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Joined: July 2nd, 2016, 22:57
Posts: 7
Location: Los Angeles
Double-checked the link, this one should work, lmk if otherwise.

https://youtu.be/Z4aCjdr4B3w


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 Post subject: Re: Atola Imager - No longer boots
PostPosted: July 3rd, 2016, 16:58 
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Joined: July 2nd, 2016, 22:57
Posts: 7
Location: Los Angeles
This link should work: https://youtu.be/Z4aCjdr4B3w


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 Post subject: Re: Atola Imager - No longer boots
PostPosted: July 8th, 2016, 17:22 
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Joined: January 29th, 2009, 11:23
Posts: 163
Location: SXSW
The storage drive could have bad sectors, contact support @ http://atola.com/support/inquiry.html?type=2 they should be able to help you or send you the image to you


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 Post subject: Re: Atola Imager - No longer boots
PostPosted: July 8th, 2016, 17:35 
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Joined: September 27th, 2005, 8:21
Posts: 757
Hi,

Can confirm, you could contact Atola support and they will send you the link to the factory image.

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Dmitry


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 Post subject: Re: Atola Imager - No longer boots
PostPosted: July 8th, 2016, 17:37 
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Joined: July 2nd, 2016, 22:57
Posts: 7
Location: Los Angeles
Thanks Dmitry, just emailed via the support link. Always appreciate your help!


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 Post subject: Re: Atola Imager - No longer boots
PostPosted: July 27th, 2016, 16:46 
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Joined: July 2nd, 2016, 22:57
Posts: 7
Location: Los Angeles
Wanted to publicly say THANK YOU to both Dmitry and Vitaliy for helping me fix my imager.

After re-imaging the boot drive everything worked flawlessly. Love you guys! You have no idea.


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 Post subject: Re: Atola Imager - No longer boots
PostPosted: July 27th, 2016, 17:20 
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Joined: September 27th, 2005, 8:21
Posts: 757
You're very welcome!

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