All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 3 posts ] 
Author Message
 Post subject: Device not ready. Please check connection
PostPosted: January 4th, 2016, 14:14 
Offline

Joined: January 4th, 2016, 14:05
Posts: 1
Location: United States
This is the first time I am using salvation data's HD Doctor and after I install the software and attach my hard drive box, I just get the the error "Device not ready. Please check connection" and the program closes. Can someone please let me know what is the issue
thanks


Top
 Profile  
 
 Post subject: Re: Device not ready. Please check connection
PostPosted: January 4th, 2016, 14:33 
Offline

Joined: October 21st, 2007, 8:48
Posts: 1032
Check the USB cable.
Also check the device manager and be sure that you update the XLYSOFT driver.

Good luck


Top
 Profile  
 
 Post subject: Re: Device not ready. Please check connection
PostPosted: January 4th, 2016, 15:29 
Offline
User avatar

Joined: April 3rd, 2011, 0:19
Posts: 1593
Location: Providence, RI
The issue it it's Salvation Data tools. Even after you get the drivers all set up and finally get the program to open, it still won't work for you. Sorry to say you wasted your money.

_________________
Hard Drive & RAID Data Recovery Services
https://www.data-medics.com/raid-data-recovery/


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: Bing [Bot] and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group