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what should i do?
Poll ended at August 7th, 2019, 1:55
Keep trying to find footage 33%  33%  [ 1 ]
Contact hdd manufacturer 0%  0%  [ 0 ]
Tell clients the footage is lost 33%  33%  [ 1 ]
Shoot myself 33%  33%  [ 1 ]
Total votes : 3
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 Post subject: Hdd recovery
PostPosted: January 19th, 2019, 1:55 
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Joined: January 19th, 2019, 1:40
Posts: 2
Location: Atlanta ga
I produce film/videos for a living and have a studio in which i edit. Recently I filmed an event and have had the files on an external hdd for a few months until recently i have not been able to locate those files. There is no trace and i know for sure i have not deleted those files. I used a software called “recuva” to check each external i have and the files did not show up at all. I have manually searched each folder on all drives and still no sign. I know these files were on a drive because i have played it on my system for the clients. I really need help with this, we are talking about atleast 1.5tb of footage that left without a trace, i can account for all other footage from different projects even months before this project and even projects done after. Please help with some solutions


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 Post subject: Re: Hdd recovery
PostPosted: January 19th, 2019, 10:18 
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Joined: December 19th, 2006, 8:49
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Correct option is Shoot Yourself for not having backups of those important files.

2nd option is Tell clients the footage is lost.

Contacting the HDD manufacturer will not help you at all. Unless they are "Seagate" and you do want to pay for their data recovery services.

Keep trying to find footage will only help if you are not organizing your stuff properly and you did mix up the drives.


If you are 100% sure that the data was on a specific drive you can run something like a R-Studio or GetDataBack scan to see if it can find the "deleted" data or at least a raw recovery might find traces of your files ...

DO NOT WRITE ANYTHING to that drive again as it might over-write your files. Do NOT run chkdsk.

Good luck ...

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 Post subject: Re: Hdd recovery
PostPosted: January 19th, 2019, 10:19 
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And goes without saying that if the data is THAT important consult with a professional data recovery firm (and NOT a regular computer repair shop). There is also the possibility that the drive is dying like having bad blocks, damaged MFT, etc or even more critical problems like dying head(s) or damaged surface...

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 Post subject: Re: Hdd recovery
PostPosted: January 26th, 2019, 17:21 
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Joined: November 17th, 2014, 13:18
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Location: roma,italia
I can confirm this kind of defect with sgt drives. I stumbled upon it a couple of times, but I never got the chance for figuring out what was the real problem and what kind of related issues were actually involved in those cases.
It matches a real scenario though.


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 Post subject: Re: Hdd recovery
PostPosted: January 29th, 2019, 12:54 
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Joined: January 29th, 2019, 11:48
Posts: 4
Location: Austria
i know this sounds strange,but maybe its windows/microsoft's fault...

i often read that when updating, some files can go missing...and u cant get them back..not sure thou if this is the case,but it could be?


EDIT:Sorry, i didnt see the "external"...forget my post..


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 Post subject: Re: Hdd recovery
PostPosted: January 29th, 2019, 17:57 
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Joined: November 17th, 2014, 13:18
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Location: roma,italia
I faced that scenario a couple of times and it was on sgt drives, perhaps same family but i'm not sure at all, it happened years ago, and both of the cases with a gap of few months one another. Both the customers decided not to recover their files and got their drives back, but i'd be so curious to hear more about this kind of issues that i had totally forgot about before reading this topic.

Anyone else faced the same situation?


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 Post subject: Re: Hdd recovery
PostPosted: January 30th, 2019, 3:46 
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Joined: December 10th, 2018, 11:56
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Location: Ukraine
Please try to check drive for hardware problems (do not try do it yourself). May be data still there.


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 Post subject: Re: Hdd recovery
PostPosted: January 30th, 2019, 3:55 
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Joined: January 19th, 2019, 1:40
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Location: Atlanta ga
Iurii wrote:
Please try to check drive for hardware problems (do not try do it yourself). May be data still there.



How do i do that?


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 Post subject: Re: Hdd recovery
PostPosted: January 31st, 2019, 19:06 
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Joined: December 19th, 2006, 8:49
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Prezi wrote:
Iurii wrote:
Please try to check drive for hardware problems (do not try do it yourself). May be data still there.



How do i do that?


You can run a Victoria/MHDD scan of the full surface of the drives to see if the hardware is still ok plus you can check S.M.A.R.T. but this WILL NOT help to get your data back !
:(

Try to scan the drives with something like R-Studio or DMDE and see if those tools can find your lost data ?

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 Post subject: Re: Hdd recovery
PostPosted: February 1st, 2019, 10:00 
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Joined: July 12th, 2010, 4:38
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If data is really so important, why don't you contact a REAL DR guy?

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