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 Post subject: External Hard Disc not opening, though it is seen in my comp
PostPosted: April 27th, 2017, 4:30 
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Joined: April 27th, 2017, 4:06
Posts: 1
Location: India
Hi
This is my post in this forum. I had already searched in this forum for a solution of a similar type of problem. But I could not find it and therefore, post my problem.
I have one 1 TB Seagate Backup plus External Hard Disc (EHD) of 3 years old. It worked fine till from some days, the EHD is not opening, though it is shown in my computer. Double clicking or right clicking on the icon resulted in continuous spinning of the blue circle and the OS (Windows 10) got stuck, till I remove the EHD. Moreover, the antivirus software (Quick Heal Pro) cannot be opened, for which I am not able to do a virus scan of my EHD.
I had consulted with the service centre of Seagate, but they said that, they repair or replace any hard disc only within warranty period. Other private HD repairing centre advised me to format the HD, which I do not want at all. I have valuable documents stored in the HD.
Please help, so that I can atleast open the EHD and copy my files.
Thanks in advance


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