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 Post subject: Need expert to retrieve data from troublesome 7200.10
PostPosted: May 23rd, 2014, 17:04 
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Joined: January 17th, 2014, 15:02
Posts: 25
Location: Cuyahoga Falls, Ohio
We have a PC-3000 but cant figure this drive out. Here's the rundown.
We have several donor drives that fit the requirements for being a useful donor.

Patient drive sustained water damage. We have original ROM chip soldered to a donor PCB. We put this PCB on one of the donor drives and it boots and goes ready no problem.

When we put this same PCB on our patient drive, we have several issues. The drive always stays busy. Sometimes we get errors stating "Adaptives Corrupt" or "version mismatch" in the terminal output. We have tried 5 sets of heads in the patient drive and we keep getting the same errors every time. We've tried booting the drive from various loader files and still no avail. The drives gets to a T> terminal however.

We dont have enough expertise to retrieve data. If anyone can help us through the process via remote support, or if anyone would like us to send the drive to them to fix, we will do so. Our customer is in a hurry to get his data back and we are spinning our wheels.

PM me if your interested with a price quote. We are serious and we will pay what is necessary and fair.


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 Post subject: Re: Need expert to retrieve data from troublesome 7200.10
PostPosted: May 23rd, 2014, 17:06 
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Joined: December 19th, 2006, 8:49
Posts: 9412
Location: Portugal
Sorry that i couldn't help you further with this issue.
Please let me know the outcome and if it was recoverable at all !
Wishing you luck.

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 Post subject: Re: Need expert to retrieve data from troublesome 7200.10
PostPosted: May 23rd, 2014, 17:13 
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Joined: January 17th, 2014, 15:02
Posts: 25
Location: Cuyahoga Falls, Ohio
Spildit wrote:
Sorry that i couldn't help you further with this issue.
Please let me know the outcome and if it was recoverable at all !
Wishing you luck.

If you have any more ideas that might work we are open to try them. Up to you if you think it would be worth a shot.


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 Post subject: Re: Need expert to retrieve data from troublesome 7200.10
PostPosted: May 23rd, 2014, 17:22 
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Joined: December 19th, 2006, 8:49
Posts: 9412
Location: Portugal
PAKComputers wrote:
Spildit wrote:
Sorry that i couldn't help you further with this issue.
Please let me know the outcome and if it was recoverable at all !
Wishing you luck.

If you have any more ideas that might work we are open to try them. Up to you if you think it would be worth a shot.


No more ideas ....
I think the platters are damaged and killing the heads.
If you get it recovered by someone please let me know.
I'm just curious to know if it's possible to recover at all.
Regards and good luck.

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 Post subject: Re: Need expert to retrieve data from troublesome 7200.10
PostPosted: May 23rd, 2014, 17:31 
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Joined: January 17th, 2014, 15:02
Posts: 25
Location: Cuyahoga Falls, Ohio
Yes we now believe the same thing. We just put another set of heads in from another donor that we knew was good. The patient drive sounded normal when we turned it on at first. Now it just clicks after a half hour of re-powering the drive several times.


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 Post subject: Re: Need expert to retrieve data from troublesome 7200.10
PostPosted: May 23rd, 2014, 17:39 
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Joined: December 19th, 2006, 8:49
Posts: 9412
Location: Portugal
PAKComputers wrote:
Yes we now believe the same thing. We just put another set of heads in from another donor that we knew was good. The patient drive sounded normal when we turned it on at first. Now it just clicks after a half hour of re-powering the drive several times.


Try to move the heads back to the donor and see if they work or were destroyed.
If they were really destroyed then the patient drive is killing heads.

I tryed all that i could with PC-3000 / DE.

- Head map on RAM
- Clone
- Virtual Translator and check specific folders
- Load from F> and loader on PC3K
- Load from loader on Active Utility with DE.

Drive gets ready, clones a little and then drops.

If you want this job done i can't see any other option except keep cloning little by little and kill a huge amount of heads or then somehow clean/fix the platter.

This is way above my hability of recovery. I can't do this job at all. For me it's un-recoverable but maybe someone with more knowledge and practice and proper way to deal with the platters might help.

As a side note i only do firmware work, i don't even do normal clean room work.

And by what i could see on DE and PC3K i had access to LBA and portions of data, with lots of clicking and efford, so the firmware as loaded and the problem is somewhere else.

Again, please just let me know if someone manage to recover it.

Regards and once again good luck.

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 Post subject: Re: Need expert to retrieve data from troublesome 7200.10
PostPosted: May 26th, 2014, 21:06 
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Joined: February 8th, 2014, 8:08
Posts: 458
Location: Eastern Europe /recovering worldwide/
PAKComputers wrote:
Patient drive sustained water damage. We have original ROM chip soldered to a donor PCB.
...
We dont have enough expertise to retrieve data. If anyone can help us through the process via remote support, or if anyone would like us to send the drive to them to fix, we will do so.

Looks like this is the same job: http://forum.hddguru.com/viewtopic.php?t=28704&f=1&start=0#p197580 or I'm wrong?

Anyway, please check your PM.

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 Post subject: Re: Need expert to retrieve data from troublesome 7200.10
PostPosted: May 27th, 2014, 14:31 
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Joined: May 27th, 2014, 14:03
Posts: 17
Location: Tokyo - Japan
Yes, @Dmitri, it's the same job.

Above you can check what was attempted.

If you can provide further help please contact the OP.

Thanks again and wishing that the data can be recovered.

Regards.


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