HDD GURU FORUMS
http://forum.hddguru.com/

Excellent support!!
http://forum.hddguru.com/viewtopic.php?f=24&t=29731
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Author:  eazycut [ October 14th, 2014, 5:34 ]
Post subject:  Excellent support!!

I must say that Dolphin have an excellent support and allways tryes to help in cases you need some.

/eazycut

Author:  Tawfeek [ October 14th, 2014, 8:42 ]
Post subject:  Re: Excellent support!!

yes agree .they are very good and move in good steps

Author:  myiannakou [ February 6th, 2015, 8:49 ]
Post subject:  Re: Excellent support!!

I think their support is very poor and their response to forum posts is appauling.

Author:  pclab [ February 6th, 2015, 12:57 ]
Post subject:  Re: Excellent support!!

Why you say that?
What happened?

Author:  myiannakou [ February 6th, 2015, 13:09 ]
Post subject:  Re: Excellent support!!

When I was asking pre-sales enquiries the response was excellent then once I had purchased their product and posted questions in the forum it was as though my questions fell on deaf ears.
I would not buy from them again unless they radically improve their support

Author:  labtech [ February 6th, 2015, 15:17 ]
Post subject:  Re: Excellent support!!

There is a difference between forum support and direct tech support.

Author:  LarrySabo [ February 6th, 2015, 17:43 ]
Post subject:  Re: Excellent support!!

myiannakou wrote:
When I was asking pre-sales enquiries the response was excellent then once I had purchased their product and posted questions in the forum it was as though my questions fell on deaf ears.
I would not buy from them again unless they radically improve their support

What's your DFL forum username? I couldn't find "myiannakou" on a forum search.

Author:  myiannakou [ February 6th, 2015, 18:05 ]
Post subject:  Re: Excellent support!!

Yes you are correct. There is a difference between direct technical support and forum support. Both are quite poor in my opinion. My username is also myiannakou on the Dolphin Forum.

Author:  w.simon [ February 6th, 2015, 19:19 ]
Post subject:  Re: Excellent support!!

Hello

Did you asked remote support from DFL support team ? by mail or so ?

On forums, it's more user to user support/help/hint, and some questions have already the answer in the search section.

Author:  johnhd1987 [ April 7th, 2015, 20:49 ]
Post subject:  Re: Excellent support!!

does not support , do not buy !

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