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Excellent support!! http://forum.hddguru.com/viewtopic.php?f=24&t=29731 |
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Author: | eazycut [ October 14th, 2014, 5:34 ] |
Post subject: | Excellent support!! |
I must say that Dolphin have an excellent support and allways tryes to help in cases you need some. /eazycut |
Author: | Tawfeek [ October 14th, 2014, 8:42 ] |
Post subject: | Re: Excellent support!! |
yes agree .they are very good and move in good steps |
Author: | myiannakou [ February 6th, 2015, 8:49 ] |
Post subject: | Re: Excellent support!! |
I think their support is very poor and their response to forum posts is appauling. |
Author: | pclab [ February 6th, 2015, 12:57 ] |
Post subject: | Re: Excellent support!! |
Why you say that? What happened? |
Author: | myiannakou [ February 6th, 2015, 13:09 ] |
Post subject: | Re: Excellent support!! |
When I was asking pre-sales enquiries the response was excellent then once I had purchased their product and posted questions in the forum it was as though my questions fell on deaf ears. I would not buy from them again unless they radically improve their support |
Author: | labtech [ February 6th, 2015, 15:17 ] |
Post subject: | Re: Excellent support!! |
There is a difference between forum support and direct tech support. |
Author: | LarrySabo [ February 6th, 2015, 17:43 ] |
Post subject: | Re: Excellent support!! |
myiannakou wrote: When I was asking pre-sales enquiries the response was excellent then once I had purchased their product and posted questions in the forum it was as though my questions fell on deaf ears. I would not buy from them again unless they radically improve their support What's your DFL forum username? I couldn't find "myiannakou" on a forum search. |
Author: | myiannakou [ February 6th, 2015, 18:05 ] |
Post subject: | Re: Excellent support!! |
Yes you are correct. There is a difference between direct technical support and forum support. Both are quite poor in my opinion. My username is also myiannakou on the Dolphin Forum. |
Author: | w.simon [ February 6th, 2015, 19:19 ] |
Post subject: | Re: Excellent support!! |
Hello Did you asked remote support from DFL support team ? by mail or so ? On forums, it's more user to user support/help/hint, and some questions have already the answer in the search section. |
Author: | johnhd1987 [ April 7th, 2015, 20:49 ] |
Post subject: | Re: Excellent support!! |
does not support , do not buy ! |
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