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 Post subject: Hard disk clicking and not detected
PostPosted: January 16th, 2023, 2:51 
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Joined: September 24th, 2014, 15:11
Posts: 180
Location: on the space
Hello,
I have a WD external HDD model My Passport Ultra and when I plug it to my PC, it clicks and not mounted:
Code:
$ lsusb
Bus 002 Device 006: ID 1058:0741 Western Digital Technologies, Inc. My Passport Ultra
$
$ lsusb -D /dev/bus/usb/002/006
Device: ID 1058:0741 Western Digital Technologies, Inc. My Passport Ultra
Couldn't open device, some information will be missing
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.10
  bDeviceClass            0
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        64
  idVendor           0x1058 Western Digital Technologies, Inc.
  idProduct          0x0741 My Passport Ultra
  bcdDevice           10.22
  iManufacturer           1
  iProduct                2
  iSerial                 5
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x0020
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          4
    bmAttributes         0x80
      (Bus Powered)
    MaxPower              500mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk-Only
      iInterface              6
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0

I want to clone it, any idea?

Thank you.


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 Post subject: Re: Hard disk clicking and not detected
PostPosted: January 16th, 2023, 12:33 
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Joined: June 11th, 2013, 17:01
Posts: 1650
Location: Phoenix, AZ USA
If the drive is clicking it's beyond DIY.
Powering up the drive will only make the issue worse and may make the drive unrecoverable.
You need professional data recover help.

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 Post subject: Re: Hard disk clicking and not detected
PostPosted: January 16th, 2023, 16:40 
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Joined: December 19th, 2006, 8:49
Posts: 10963
Location: Portugal
ddrecovery wrote:
If the drive is clicking it's beyond DIY.
Powering up the drive will only make the issue worse and may make the drive unrecoverable.
You need professional data recover help.


Agree. Most likely it will require clean room work / head stack replacement.

At this stage the more you power it up the more damage you might do to the platters...

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 Post subject: Re: Hard disk clicking and not detected
PostPosted: January 17th, 2023, 7:38 
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Joined: September 24th, 2014, 15:11
Posts: 180
Location: on the space
Thank you so much.


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