All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 5 posts ] 
Author Message
 Post subject: VNR 2.3 Error
PostPosted: January 19th, 2018, 11:49 
Offline
User avatar

Joined: June 11th, 2013, 17:01
Posts: 1036
Location: Phoenix, AZ USA
Just to let you know the new VNR has a glitch they are working on resolving. It drove me mad for a while thinking it was my system. When I connect the Unite element to the top of the Logical Image element VNR crashes.

I post this not to get at Rusolut, but hopefully save anyone else who has this issue for doing restarts and thinking its their system like I did.

You may want to hold off on the upgrade until its fixed.

I know the guys are working hard to fix it.

_________________
HDD, SSD, Flash and RAID Data Recovery


Top
 Profile  
 
 Post subject: Re: VNR 2.3 Error
PostPosted: January 19th, 2018, 13:55 
Offline

Joined: July 2nd, 2014, 8:05
Posts: 170
Hi,

We found one bug today (maybe it was your case actually) with Unite element - VNR crashed if you connect two sources (pair or physical image) and one of them has page structure defined but another not. Crash occurs when you trying to swap order of chips, only in case if you join it by page. This is going to be fixed soon, but for now there's simple way to avoid it - make sure both dumps have same structure (copy-paste it).

_________________
VISUAL NAND RECONSTRUCTOR. A big revolution in chip-off data recovery


Top
 Profile  
 
 Post subject: Re: VNR 2.3 Error
PostPosted: January 19th, 2018, 14:05 
Offline
User avatar

Joined: June 11th, 2013, 17:01
Posts: 1036
Location: Phoenix, AZ USA
Sasha Sheremetov wrote:
Hi,

We found one bug today (maybe it was your case actually) with Unite element - VNR crashed if you connect two sources (pair or physical image) and one of them has page structure defined but another not. Crash occurs when you trying to swap order of chips, only in case if you join it by page. This is going to be fixed soon, but for now there's simple way to avoid it - make sure both dumps have same structure (copy-paste it).

Good work.

_________________
HDD, SSD, Flash and RAID Data Recovery


Top
 Profile  
 
 Post subject: Re: VNR 2.3 Error
PostPosted: January 19th, 2018, 16:26 
Offline
User avatar

Joined: August 15th, 2006, 3:01
Posts: 2538
Location: CDRLabs @ Chandigarh [ India ]
Sasha Sheremetov wrote:
Hi,

We found one bug today (maybe it was your case actually) with Unite element - VNR crashed if you connect two sources (pair or physical image) and one of them has page structure defined but another not. Crash occurs when you trying to swap order of chips, only in case if you join it by page. This is going to be fixed soon, but for now there's simple way to avoid it - make sure both dumps have same structure (copy-paste it).


Hi sasha ,
nice to see you being so active to problems of your users .I great to see a company going out of the way and acknowledging stuff like bugs this does not create a negative but positive impact on users unlike few vendors think

_________________
Regards
Amarbir S Dhillon , Chandigarh Data Recovery Labs
Logical,Semi Physical And Physical Data Recovery
Website-> http://www.chandigarhdatarecovery.com


Top
 Profile  
 
 Post subject: Re: VNR 2.3 Error
PostPosted: January 19th, 2018, 16:37 
Offline

Joined: November 29th, 2006, 10:08
Posts: 7215
Location: UK
Amarbir[CDR-Labs] wrote:
Sasha Sheremetov wrote:
Hi,

We found one bug today (maybe it was your case actually) with Unite element - VNR crashed if you connect two sources (pair or physical image) and one of them has page structure defined but another not. Crash occurs when you trying to swap order of chips, only in case if you join it by page. This is going to be fixed soon, but for now there's simple way to avoid it - make sure both dumps have same structure (copy-paste it).


Hi sasha ,
nice to see you being so active to problems of your users .I great to see a company going out of the way and acknowledging stuff like bugs this does not create a negative but positive impact on users unlike few vendors think


Unlike certain Chinese tool manufacturers we could mention! :-)

_________________
PC Image Data Recovery
www.pcimage.co.uk


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group