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| mrt needs to consider their users timezones http://forum.hddguru.com/viewtopic.php?f=28&t=31823 |
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| Author: | drdoc [ August 23rd, 2015, 14:54 ] |
| Post subject: | mrt needs to consider their users timezones |
mrt needs to consider their users timezones. I am in california PST timezone. It seems that MRT doesn't really get around to responding to their customers till after their lunchtime (it seems). I just recently realized that 5pm my time is 9am their time. So I need answers and they make me wait until 2-3 oclock in the morning. At 9am Chinatime they should have lots of help in the office, engineers etc. SO MRT - how bout dedicating a engineer for support in hours that kinda match your customers? |
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