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 Post subject: 2015 seagate surprise - diagnostic port locked
PostPosted: December 17th, 2015, 22:25 
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Joined: April 22nd, 2010, 16:58
Posts: 28
Location: Irvine, California
Got a new 5tb seagate. Testing with mrt.

MRT doesnt seem to recognize family

Diagnostic port is locked.

Attachment:
st5000DM000_1.jpg
st5000DM000_1.jpg [ 44.28 KiB | Viewed 7450 times ]


Gets family ID 79 - but there isn't one....
Attachment:
st5000DM_fam79.jpg
st5000DM_fam79.jpg [ 33.39 KiB | Viewed 7450 times ]


Heres the log screen after detection attempt:
======================================
Identifying device...
Type:ST5000DM000-1FK178 Serial Number:W4J11WB2 Firmware Version:CC49
Getting detailed firmware version...
CFA5000D0.CCD4.AA1000.CC49
Failed to get firmware version!
Get System module information ...
ID length Description
=========================
Finished to get system module information!
Getting DT information...
ROM:
ID Offset address Length
============================
RAM:
ID offset address length
============================
Finished to get DT information!
Physical sector size : .............. :0 Bytes
Getting list of sys files.......
Failed to get list of sys files!
=====================================================


Could not read rom by serial or ata.
Tried reading rom by BOOTCODE.... it seems to be able to get into bootcode mode but didnt read the rom.

Heres terminal with bootcode mode.
==========================================
UUUUUUUUUUUUU
Encountered abort, checking for second occurrence.
Flash code disabled by user

SEA5 Boot ROM 2.0 (12/07/2012)
Copyright Seagate 2012

Boot Cmds:
DS
AP <addr>
WT <data>
RD
GO
TE
BR <divisor>
BT
WW
RW
WM
RM
DL
?
RET
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> UU
Bad cmd: 0x5555
> U?
Bad cmd: 0x553F
> ?
Boot Cmds:
DS
AP <addr>
WT <data>
RD
GO
TE
BR <divisor>
BT
WW
RW
WM
RM
DL
?
RET
===================================

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 Post subject: Re: 2015 seagate - weird start up message
PostPosted: December 17th, 2015, 22:34 
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Joined: April 22nd, 2010, 16:58
Posts: 28
Location: Irvine, California
Heres the startup messages - seems to be in verbose from the factory.

RECOV SERVO - already its a new-new drive - is this normal?
Humidity 48% ???


=============================================
RET
>

Boot Cmds:
DS
AP <addr>
WT <data>
RD
GO
TE
BR <divisor>
BT
WW
RW
WM
RM
DL
?
RET
> DSSend S-Record File

Boot 0x80M
Spin Up
RECOV Servo Op=0100 Resp=0005
0100 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 7A78 006C 05DC 6ACF 0008 0000 0000 0000 0E01 017E 0000 7200 0000 0000 0000 0000 0000 0000 0044 0E59 5845 FFFE 0003 D69A FFF9 ABCD ABCD FF8B 0000 0001 1E43 0000 0004
Trans.

Rst 0x80M
Spin Up
SpinOK
TCC:001B
Humidity:48.3%
(P) SATA Reset

Last Saved GlobalHeader EraseInProgress:00 DiscDataValid:00
NVC Power Loss Host Sig:478DDE7F PC:0010
NVC Debug Log: DEADBEEF 03 03 0000 00000000
PP: 6EEA1846 00000258 4523
TW: 1EF7D947 00000188 A735
GC: A06D4892 00000004 C0C1
ENP0x0011
New GlobalHeader EraseInProgress:00 DiscDataValid:00
NVCClearingEraseInProgress:00
NVCOkToWrite:07
NVCClientDisabled:00
DumpNVC
MCMainPOR: Start:
Media Cache Data Base 02468748B0
Check MCMT Version: Current
MC026: Reconstruction: MCMT Reconstruction Start
[RSRS] 0071
MC024: Reconstruction: Completed:
[MCMTWS] Tail/Head 0071 0071
SP200: MSP Restore Start
MSPBaseSegmentIndex 0000B317
MSPDiscSequenceNumber 0000002C
MC001: Reconstruction: EXCEPTION: Segment Read Failed
ReadFooters: TotalUserBlocks E540 Seg B317 Sequ 0000002B MaxSeg B33A FirstFooterLBA 0093058B
ReadValidFooterOfMetadata: Footer LBA 000093058D
Metadata Footer ID/Sequ 19179447 0000002B.
Footer Obtained: FooterLBA 000093058B
Seg Footer IDX 0000 SQ 0000002B PL 0001 ID EB854140A6CD8450 D651E378AE632CEF 19179447
MC016: Reconstruction: EXCEPTION: Header is okay and valid Footer Present
MC001: Reconstruction: EXCEPTION: Segment Read Failed
ReadFooters: TotalUserBlocks 51E0 Seg B341 Sequ 0000002C MaxSeg B34E FirstFooterLBA 00931593
ReadValidFooterOfMetadata: Footer LBA 0000931595
Metadata Footer ID/Sequ 19179447 0000002C.
Footer Obtained: FooterLBA 0000931593
Seg Footer IDX 0000 SQ 0000002C PL 0001 ID EB854140A6CD8450 D651E378AE632CEF 19179447
MC016: Reconstruction: EXCEPTION: Header is okay and valid Footer Present
SP201: MSP Reading Band - 000BCB24 - 000BD560
SP210: MSP Restore not required
SP211: MSP Restore Passed
MCMainPOR: MediaCacheDiscStateFlags 0000002A MCStateFlags 00400041 Tms 0000016C 0000017A 00000311
6Gb Max Speed lowered to 3Gb for Intel bug
Send Status: COMRESET seen

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 Post subject: Re: 2015 seagate surprise - diagnostic port locked
PostPosted: December 17th, 2015, 22:51 
Offline

Joined: April 22nd, 2010, 16:58
Posts: 28
Location: Irvine, California
Some of the show terminal commands work

Not working

Show head preamp
Baud rate

Works
Slip list
servo flaws
zones


heres some samples

F3 T>
ASCII Diag mode

F3 T>
Diagnostic Port Locked
/10

HighPowerMode
RECOV Servo Op=0D00 Resp=0005
0D00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 1441 59C8 FFFB 0002 0000 D6D0 FFFC FF8A 0000 0001 1ECA 00B2 0000 4837 0000 0000 0000 0000 4837 1441 59C8 FFFB 0002 D6D0 FFFC ABCD ABCD FF8A 0000 0001 1ECA 00B2 0001
TCC:001E
Humidity:47.6%
ENP0x0013Status 0001 Req 0002
Diagnostic Port Locked

F3 1>/1

F3 1>/10

Diagnostic Port Locked

F3 1>Q

Diagnostic Port Locked

F3 1>
ASCII Diag mode

F3 T>/T

F3 T>V1
User Slip Defect List
log log log phys phys
LBA span cumm cyl hd sctr zn cyl sctr SFI PBA
0 0 0 0 0 0 0 CA8 0 3 0
21CC24 624 624 1086 0 0 0 1D2E 0 10CF23 21E2CE
BB3A80 378C 3DB0 1E 5 0 0 CC6 0 14B83 BBD92E
12D2BFC 1E8 3F98 14C5 7 0 0 21F9 0 5BC42 12E07E5
17F6399 1F9 4191 137E 6 0 1 20B2 0 D933 1806C94
1D23666 1D7 4368 1552 5 0 1 2286 0 109203 1D36B48
21D874E 2 436A 3E41 5 12F 1 4B75 131 100723 21EE521
21D890F 2 436C 3E42 5 11B 1 4B76 11D 100723 21EE6E5

<<<SNIP>>>



F3 T>
ASCII Diag mode

F3 T>B460800

Diagnostic Port Locked

F3 T>/7

F3 7>X

Diagnostic Port Locked

F3 7>
ASCII Diag mode

F3 T>/2

F3 2>x

User Partition

LBAs 000000000000-000049643607
PBAs 000000000000-00004A31D07B
HdSkew 006E, CylSkew 0014
ZonesPerHd 3D

Head 0, PhyCyls 000000-06111F, LogCyls 000000-060CFC

Physical Logical Sec Sym Sym Data
Zn Cylinders Cylinders Track Wedge Track Rate
00 000CA8-001EB3 000000-00120B 020D 0DE0 0019ED80 2114.379
01 001F40-004753 00120C-003A1F 0208 0DC1 0019B630 2096.801
02 004754-006FCB 003A20-006297 0200 0D8A 00194EF0 2064.086
03 006FCC-0097DF 006298-008AAB 01FF 0D85 001945B8 2060.668
<<<SNIP>>>
491AFB96 4CE0 9DD9F6 67CF8 3 1CA 3C 44 1CC 3D826 49B92FD8
49320796 4BC8 9E25BE 6462C 4 1AA 3C 50 1AC A49D7 49D0A3B8
494A5896 4C04 9E71C2 66A1B 5 172 3C 63 174 162932 49E95E61
49618A16 4D1C 9EBEDE 63900 6 4E 3C 6C 4F E14EC 4A00F943

Head 0: entries 23 slips 97A90F
Head 1: entries B4 slips 5129
Head 2: entries 19 slips 7EEE
Head 3: entries 25 slips 71C9
Head 4: entries A87 slips F682
Head 5: entries A93 slips 1E0EC
Head 6: entries 150D slips 2BA7A
Head 7: entries AF slips 4207
Total Entries 2BEB Total Slips 9EBEDE

F3 T>
ASCII Diag mode




<<<<<snip>>>


Head 7, PhyCyls 000000-06647B, LogCyls 000000-066030

Physical Logical Sec Sym Sym Data
Zn Cylinders Cylinders Track Wedge Track Rate
00 000CA8-002057 000000-0013AF 01ED 0D0C 001862F0 1989.013
01 0020E4-004C03 0013B0-003ECF 01E9 0CEF 00182BA0 1970.825
02 004C04-0076AB 003ED0-006977 01E2 0CBF 0017D4F8 1943.725
03 0076AC-00A117 006978-0093E3 01E1 0CB7 0017C460 1938.110
04 00A118-00C7FF 0093E4-00BACB 01DB 0C94 001785B0 1918.334
05 00C800-00E717 00BACC-00D9E3 01D8 0C74 001748D8 1899.536
06 00E718-01057B 00D9E4-00F847 01D8 0C67 00173490 1892.333
07 01057C-0120D3 00F848-01139F 01D2 0C51 00170A28 1878.784
08 0120D4-01436F 0113A0-01363B 01CE 0C38 0016DC10 1864.135
09 014370-016557 01363C-015823 01C9 0C19 0016A4C0 1846.679
0A 016558-018343 015824-01760F 01BE 0BCC 001614F0 1800.903
0B 018344-01A3D7 017610-0196A3 01BF 0BD1 00161E28 1803.710
0C 01A3D8-01BA57 0196A4-01AD23 01BA 0BB2 0015E6D8 1786.254
0D 01BA58-01DBC7 01AD24-01CE93 01B5 0B94 0015AF88 1768.920
0E 01DBC8-020093 01CE94-01F35F 01B1 0B73 001570D8 1748.413
0F 020094-02223F 01F360-02150B 01AC 0B53 001535D8 1729.736
10 022240-023E9B 02150C-023167 01A8 0B37 00150410 1713.989
11 023E9C-02566F 023168-02493B 01A4 0B1E 0014D5F8 1699.218
12 025670-0271C7 02493C-026493 01A0 0B00 00149CD0 1681.152
13 0271C8-029463 026494-02872F 019A 0ADC 00145C48 1660.278
14 029464-02B05B 028730-02A327 0195 0ABC 00142148 1641.601
15 02B05C-02C46F 02A328-02B73B 0192 0AA9 0013FE40 1630.371
16 02C470-02D9FF 02B73C-02CCCB 018F 0A91 0013D200 1616.210
17 02DA00-02F34F 02CCCC-02E61B 018C 0A7A 0013A798 1602.661
18 02F350-0315C3 02E61C-03088F 017D 0A16 0012ED60 1543.457
19 0315C4-0334DB 030890-0327A7 017E 0A1A 0012F698 1546.752
1A 0334DC-034D27 0327A8-033FF3 017D 0A16 0012EF38 1543.945
1B 034D28-036663 033FF4-03592F 0178 09F6 0012B610 1525.878
1C 036664-037F63 035930-03722F 0173 09D3 001273B0 1505.004
1D 037F64-03997B 037230-038C47 016F 09B7 00124010 1488.647
1E 039A30-03AFBF 038C48-03A1D7 016A 0997 001206E8 1469.970
1F 03AFC0-03C617 03A1D8-03B82F 0166 097D 0011D6F8 1454.711
20 03C618-03D98B 03B830-03CBA3 0163 0969 0011B040 1442.382
21 03D98C-03F083 03CBA4-03E29B 015F 094F 00118050 1427.124
22 03F2DC-0404BF 03E29C-03F47F 015A 092B 00113FC8 1406.738
23 0404C0-041F4F 03F480-040F0F 0155 090B 001102F0 1387.573
24 041F50-0437C3 040F10-042783 0150 08E4 0010BB08 1364.379
25 0437C4-045267 042784-044227 014B 08C3 00107C58 1344.604
26 045268-046F3B 044228-045EFB 0146 08A3 00104330 1326.538
27 046F3C-0487EB 045EFC-0477AB 013D 0866 000FD0E0 1289.794
28 0487EC-04A4AB 0477AC-04946B 013A 085A 000FBAC0 1283.081
29 04A4AC-04C67F 04946C-04B63F 0136 0837 000F7C10 1262.695
2A 04C680-04E2EF 04B640-04D2AF 0130 080E 000F3078 1239.379
2B 04E2F0-04FCDF 04D2B0-04EC9F 012A 07E9 000EEA68 1216.796
2C 04FCE0-05157B 04ECA0-05053B 0125 07CA 000EB318 1198.974
2D 05157C-052BE7 05053C-051BA7 0123 07BC 000E9948 1190.917
2E 052BE8-054023 051BA8-052FE3 011F 079B 000E5E48 1171.875
2F 054024-0552E3 052FE4-0542A3 011D 0792 000E4DB0 1166.748
30 0552E4-05670B 0542A4-0556CB 0119 0775 000E1660 1149.291
31 05670C-057ECB 0556CC-056E8B 0114 0757 000DE0E8 1131.713
32 057ECC-0597DF 056E8C-05879F 010F 0735 000DA238 1111.938
33 0597E0-05B6A7 0587A0-05A667 010A 0713 000D61B0 1091.674
34 05B6A8-05CB6F 05A668-05BB2F 0106 06F8 000D2FE8 1075.805
35 05CB70-05DDA3 05BB30-05CD63 00FD 06B9 000CBBC0 1038.574
36 05DDA4-05F3FB 05CD64-05E3BB 00FD 06B7 000CB810 1037.475
37 05F3FC-060DD7 05E3BC-05FD97 00F9 069D 000C8820 1022.216
38 060DD8-06256F 05FD98-06152F 00F4 067E 000C50D0 1004.638
39 062570-063807 061530-0627C7 00EF 065D 000C1220 984.375
3A 063808-064FC7 0627C8-063F87 00EA 0638 000BCFC0 963.500
3B 06507C-06647B 063F88-065387 00E3 060D 000B7EA0 937.500
3C 000000-000CA7 065388-06602F 01ED 0D0C 001862F0 1989.013

System Partition

LBAs 000000000000-0000000D7E7F
PBAs 000000000000-0000000DC4FF
HdSkew 006E, CylSkew 003C
ZonesPerHd 01

Head 0, PhyCyls 03B6F0-03B947, LogCyls 000000-00024B

Physical Logical Sec Sym Sym Data
Zn Cylinders Cylinders Track Wedge Track Rate
00 03B6F0-03B947 000000-00024B 00BC 0505 000974D8 771.484

Head 1, PhyCyls 040894-040AEB, LogCyls 000000-00024B

Physical Logical Sec Sym Sym Data
Zn Cylinders Cylinders Track Wedge Track Rate
00 040894-040AEB 000000-00024B 00BC 0505 000974D8 771.484

Head 2, PhyCyls 03C104-03C35B, LogCyls 000000-00024B

Physical Logical Sec Sym Sym Data
Zn Cylinders Cylinders Track Wedge Track Rate
00 03C104-03C35B 000000-00024B 00BC 0505 000974D8 771.484

Head 3, PhyCyls 040EFC-041153, LogCyls 000000-00024B

Physical Logical Sec Sym Sym Data
Zn Cylinders Cylinders Track Wedge Track Rate
00 040EFC-041153 000000-00024B 00BC 0505 000974D8 771.484

Head 4, PhyCyls 03E468-03E6BF, LogCyls 000000-00024B

Physical Logical Sec Sym Sym Data
Zn Cylinders Cylinders Track Wedge Track Rate
00 03E468-03E6BF 000000-00024B 00BC 0505 000974D8 771.484

Head 5, PhyCyls 03F78C-03F9E3, LogCyls 000000-00024B

Physical Logical Sec Sym Sym Data
Zn Cylinders Cylinders Track Wedge Track Rate
00 03F78C-03F9E3 000000-00024B 00BC 0505 000974D8 771.484

Head 6, PhyCyls 03E184-03E3DB, LogCyls 000000-00024B

Physical Logical Sec Sym Sym Data
Zn Cylinders Cylinders Track Wedge Track Rate
00 03E184-03E3DB 000000-00024B 00BC 0505 000974D8 771.484

Head 7, PhyCyls 03F084-03F2DB, LogCyls 000000-00024B

Physical Logical Sec Sym Sym Data
Zn Cylinders Cylinders Track Wedge Track Rate
00 03F084-03F2DB 000000-00024B 00BC 0505 000974D8 771.484


Media Cache Partition

PBAs 0000496DB124-00004A31D07B

Head 0
Physical Sec Sym Sym Data
Zn Cylinders Track Wedge Track Rate
3C 000000-000CA7 020D 0DE0 0019ED80 2114.379

Head 1
Physical Sec Sym Sym Data
Zn Cylinders Track Wedge Track Rate
3C 000000-000CA7 01E0 0CB1 0017B950 1934.692

Head 2
Physical Sec Sym Sym Data
Zn Cylinders Track Wedge Track Rate
3C 000000-000CA7 0200 0D8A 00194B40 2062.988

Head 3
Physical Sec Sym Sym Data
Zn Cylinders Track Wedge Track Rate
3C 000000-000CA7 01D8 0C73 00174350 1896.850

Head 4
Physical Sec Sym Sym Data
Zn Cylinders Track Wedge Track Rate
3C 000000-000CA7 01F2 0D2D 00189DF0 2007.568

Head 5
Physical Sec Sym Sym Data
Zn Cylinders Track Wedge Track Rate
3C 000000-000CA7 01DB 0C94 00178200 1917.236

Head 6
Physical Sec Sym Sym Data
Zn Cylinders Track Wedge Track Rate
3C 000000-000CA7 0200 0D8A 00194B40 2062.988

Head 7
Physical Sec Sym Sym Data
Zn Cylinders Track Wedge Track Rate
3C 000000-000CA7 01ED 0D0C 001862F0 1989.013

FAFH
Hd FAFHODZoneCylRange FAFHMDZoneCylRange FAFHIDZoneCylRange
00 00001EB4 - 00001F3F 00036434 - 000364D3 0005FDAC - 0005FE4B
01 00002260 - 000022FF 0003AF5C - 0003B00F 00067890 - 00067943
02 00001E14 - 00001E9F 00036BB4 - 00036C53 00061BAC - 00061C5F
03 000021D4 - 00002273 0003B510 - 0003B5C3 00067804 - 000678B7
04 00001F2C - 00001FB7 00038E28 - 00038EDB 00064294 - 00064347
05 000020E4 - 0000216F 00039EB8 - 00039F6B 00066558 - 0006660B
06 00001F18 - 00001FA3 00038C20 - 00038CD3 00063538 - 000635EB
07 00002058 - 000020E3 0003997C - 00039A2F 00064FC8 - 0006507B

Spare pool
Start Logical Cyl: 0665FD Logical Hd: 5
PBAs: 0000490829FC-0000493AED3A RST Available: 8000 SCT Available: 29

F3 2>
ASCII Diag mode

F3 T>/T

F3 T>V8
Servo Flaws List
log log phy
head cyl cyl wedge status
Log head 0: entries 0
Log head 1: entries 0
Log head 2: entries 0
Log head 3: entries 0
Log head 4: entries 0
Log head 5: entries 0
Log head 6: entries 0
Log head 7: entries 0
Total Entries 0

F3 T>
Diagnostic Port Locked

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 Post subject: Re: 2015 seagate surprise - diagnostic port locked
PostPosted: December 20th, 2015, 11:18 
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User avatar

Joined: July 12th, 2010, 4:38
Posts: 1247
Location: Portugal
Some Seagate have terminal closed. Can this one be the case?

Also ACE still don't have all the models working...
http://forum.acelaboratory.com/viewtopi ... 154&t=8673

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