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HD seagate model: ST2000LM007-1R8174 unmatched capacity

January 10th, 2019, 15:38

Hi everyone, I have problem for this disk and I do not find topic for solution, can anyone help?
Disk slows down for a long time to identify and does not go into terminal mode.
Attachments
ERRO_ST2000LM007.png

Re: HD seagate model: ST2000LM007-1R8174 unmatched capacity

January 10th, 2019, 15:54

I think the drive is from family:A5-CheopsLiteM . If so those drives should be terminal locked and i don't know if MRT can work with them.

At any rate you should see a terminal log !!! You should see message of diag port locked if you attempt to send some commands. Aren't you getting any terminal log at all ? Maybe your MRT TTL adaptor doesn't support voltage of the PCB ? Do you have any working drive of the same model to test MRT with ?

Does the drive spin without any strange noise ? Can you go to boot code mode and get the ROM ? Does the serial number on ROM match the serial number on label ?

Those drives are not easy to work with even more if you don't have years of experience in data recovery. Maybe you should outsource that drive to someone else ?

Re: HD seagate model: ST2000LM007-1R8174 unmatched capacity

January 10th, 2019, 16:23

The hd rotates normally, but beeps twice as soon as it is turned on, it takes time to exit BSY mode and clicking Auto-identification goes to the wrong family with errors.
Thanks for the information, I'll be checking another hd from the same family about the behavior that will present.
Attachments
ERROR_ST2000LM007.png

Re: HD seagate model: ST2000LM007-1R8174 unmatched capacity

January 10th, 2019, 17:46

Hope it's not platter damage ... That "beeps twice" isn't good .... I would inspect inside hepa 100 clean room just to be sure heads are not scrapping the platter ...

Re: HD seagate model: ST2000LM007-1R8174 unmatched capacity

January 10th, 2019, 18:18

Thank you, I will.

Re: HD seagate model: ST2000LM007-1R8174 unmatched capacity

January 10th, 2019, 18:52

Ok, please do let us know if you see any "damage" on the platter and inspect the filter as well for "dust" particles ...

Re: HD seagate model: ST2000LM007-1R8174 unmatched capacity

January 11th, 2019, 0:19

First You need to check Terminal log ..

Re: HD seagate model: ST2000LM007-1R8174 unmatched capacity

January 11th, 2019, 2:41

“Beeps twice” is almost certainly physical issues, don’t mess with it any further!

Re: HD seagate model: ST2000LM007-1R8174 unmatched capacity

January 11th, 2019, 2:42

applpp22 wrote:First You need to check Terminal log ..


Absolutely, no doubt it will show servo errors.

Re: HD seagate model: ST2000LM007-1R8174 unmatched capacity

January 11th, 2019, 8:27

pcimage wrote:“Beeps twice” is almost certainly physical issues, don’t mess with it any further!


Agree !

Re: HD seagate model: ST2000LM007-1R8174 unmatched capacity

May 19th, 2019, 20:25

Disk is Port Locked.

You need to "firmware unlock" and "exchange commands".

Try to identify HDD again. Capacity should be detected normally.
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