I got your point exactly!
But the general question (wich is offtopic
) was, how to avoid the the cases like this: hard-drive-died-please-help-t12188.html
This cases scares me, because i really want to help.
If the help is DIY type or not, and the customer needs to pay for the special environment etc...
And i am not talking about the bussiness!!!
Just clearly helping for people a little similar way like yours....
With the separaition on a shared (cross-readable) forum, maybe the newbies can better understand the point, of who can do what, and who cant do the same....
In the most of the cases, the newbie comes for an exactly problem, maybe search for it, maybe not, founds a topic, wich have inside a solution for some pro, and he thinks, he is a "beginner-pro" too, and he can do that too....
Remember that, the clever person is, who knows, what he are don't know!
As i see, you are close to this limit.
But anyway, you are still not reached it, because sometimes you share a bad ideas too, a wrong solutions too....
Think about the forum is a "blog", and your bad suggestions will be there forever, and if you say one bad word, maybe a lot of people will read this, and render hes data to unrecoverable, just for one innocent bad suggestion...
I think, the best way is, if the coming newbie can easily judge who is saying "gold", who is saying "something", and who is who always watching for bussiness and not else!
Until this happens, we will see a lot of screaming newbies, who will find some info, who will gets some good advice wich takes a lot of money for he wich is not looks like too good, and the newbie will decide from partial informations, wich is really bad!
(Bad for the newbie, because he will lost the important data, and bad for the potential DR company wich can't get a little money to be more good, and help for more people...
Than this case is good for who?
For me and the most of the gurus too(,i think), who really want to help, this is really bad to see.
I think, this situation is definitely need to be solved.
What do you think?