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 Post subject: FTP or services to download/send data
PostPosted: July 31st, 2018, 12:39 
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Joined: July 31st, 2018, 12:30
Posts: 7
Location: Brasil
Hello all,
i was wondering if you guys use FTP or any other services to allow customers to download their recovered data.
Or how to outsource dump data to another data recovery office, i´ve heard about using FTP but actually i have no clue on how to do it, do you need to pay a server company or can you setup a "peer to peer" connection?
Sorry my english, hope you understand my question.


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 Post subject: Re: FTP or services to download/send data
PostPosted: July 31st, 2018, 18:08 
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Joined: October 16th, 2013, 13:21
Posts: 717
Location: Brazil
Better to set up an account with a server/hosting company.

Offering files to users through ftp will max out your connection, unless you use speed caps in the connections. Then it will be slow to download and users will complain.


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 Post subject: Re: FTP or services to download/send data
PostPosted: August 1st, 2018, 7:38 
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Joined: May 9th, 2017, 11:33
Posts: 19
Location: Romania
This is a guide of how you can set up FTP with user isolation on windows computer / server.

https://www.youtube.com/watch?v=5vanZfu8dv8

I use a similar setup so i can provide access to recovered data to multiple users at once with a 1000Gbps connection.

All recovered data can be copied in a a few days depending on the data volume and connection on the other party.

Good luck.


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 Post subject: Re: FTP or services to download/send data
PostPosted: August 1st, 2018, 10:22 
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Joined: July 31st, 2018, 12:30
Posts: 7
Location: Brasil
MasterT wrote:
This is a guide of how you can set up FTP with user isolation on windows computer / server.

https://www.youtube.com/watch?v=5vanZfu8dv8

I use a similar setup so i can provide access to recovered data to multiple users at once with a 1000Gbps connection.

All recovered data can be copied in a a few days depending on the data volume and connection on the other party.

Good luck.


MasterT, very good info.
Don´t you need to pay a server or any other service to keep that speed, people connect to your machine directly?
Does Windows 10 have this feature or just Windows Server?
*** Just for the info: it appears you need to install IIS 10 on Windows 10 to enable that feature.


Last edited by grevan on August 1st, 2018, 10:36, edited 1 time in total.

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 Post subject: Re: FTP or services to download/send data
PostPosted: August 1st, 2018, 10:35 
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Joined: May 9th, 2017, 11:33
Posts: 19
Location: Romania
Yes. You just need to config your router with DDNS service for IP lookup, setup routing of incoming ftp trafic to the server inside your network, and create a firewall rule to allow ftp traffic trough.

For example i had yesterday a customer with good connection, he copied 160GB of recovered data in about 3 hours.


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 Post subject: Re: FTP or services to download/send data
PostPosted: August 1st, 2018, 10:40 
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Joined: July 31st, 2018, 12:30
Posts: 7
Location: Brasil
Really interesting!
This a very good solution, maybe not for all cases, but it helps a lot.
Does people connects via browser?


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 Post subject: Re: FTP or services to download/send data
PostPosted: August 1st, 2018, 11:46 
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Joined: May 9th, 2017, 11:33
Posts: 19
Location: Romania
No, via Total Commander. It takes about 10 minutes to setup ftp user and edit permisions, than connect to customer over TeamViewer, download and setup Total Commander. Than it's ready to download everything wanted.

Sometimes they just want to download the more important stuff over ftp to resume their work imediately and the rest of data we ship on new hdd.


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 Post subject: Re: FTP or services to download/send data
PostPosted: August 1st, 2018, 11:50 
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Joined: July 31st, 2018, 12:30
Posts: 7
Location: Brasil
Great info, thanks a lot.


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 Post subject: Re: FTP or services to download/send data
PostPosted: August 1st, 2018, 12:17 
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Joined: February 9th, 2009, 16:13
Posts: 2071
Location: Ontario, Canada
We have a 100M fibre connection with no restrictions. We setup a QNAP with SSL cert and use it to provide custom secure links with passwords that expire after a set time period, long enough for the client to download their data. We try to cap it out at 50GB with the idea that anything more than that would be faster to copy to a USB hard drive and ship overnight back to the client directly. We also charge $25 for our FTP service.

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Luke
RAID Data Recovery


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 Post subject: Re: FTP or services to download/send data
PostPosted: August 1st, 2018, 13:40 
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Joined: April 3rd, 2011, 0:19
Posts: 1865
Location: Providence, RI
Yeah, I only even offer the option to download files if it's a very small amount of data like a thumb drive or really old HDD. The second I see a 500Gb+ HDD, I just tell them we need to put the data on a destination drive.

Too many people will bog down our connection like crazy. Then comes the security concerns about having so many customer's data available online all the time.

I prefer to just make $20 profit selling them an external to put the data onto.

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Data Medics - Hard Drive, SSD, and RAID Data Recovery Service Company


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 Post subject: Re: FTP or services to download/send data
PostPosted: August 1st, 2018, 14:34 
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Joined: July 31st, 2018, 12:30
Posts: 7
Location: Brasil
Nice inputs to think of.


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 Post subject: Re: FTP or services to download/send data
PostPosted: August 1st, 2018, 14:53 
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Joined: May 5th, 2004, 20:06
Posts: 2799
Location: England
FTP is not secure...

Lookup SFTP and FTPS

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All went well until I plugged the drive in.


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 Post subject: Re: FTP or services to download/send data
PostPosted: August 2nd, 2018, 3:13 
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Joined: July 20th, 2018, 2:14
Posts: 7
Location: Oregon, United States
If you can remote into their machine, a tool like syncthing or btsync will work well for this job. There are also a number of online data providers like DropBox, SpiderOak, etc.

It might be easier to generate a preview of their files. You can do a file tree with Snap2HTML or one of these tools:
http://www.rjlsoftware.com/software/utility/treecopy/
http://www.softpedia.com/get/System/Fil ... oirs.shtml


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 Post subject: Re: FTP or services to download/send data
PostPosted: August 2nd, 2018, 16:35 
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Joined: May 5th, 2004, 20:06
Posts: 2799
Location: England
DropBox :lol: :shock:

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 Post subject: Re: FTP or services to download/send data
PostPosted: August 2nd, 2018, 22:32 
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Joined: April 3rd, 2011, 0:19
Posts: 1865
Location: Providence, RI
guru wrote:
DropBox :lol: :shock:


Yeah, how much does a 50Tb dropbox plan cost? That's typically how much storage I'm using up at any given time.

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Data Medics - Hard Drive, SSD, and RAID Data Recovery Service Company


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 Post subject: Re: FTP or services to download/send data
PostPosted: August 3rd, 2018, 13:41 
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Joined: February 9th, 2009, 16:13
Posts: 2071
Location: Ontario, Canada
rogfanther wrote:
Better to set up an account with a server/hosting company.

Offering files to users through ftp will max out your connection, unless you use speed caps in the connections. Then it will be slow to download and users will complain.

And how do you plan to get the files up to the server/hosting company without using your bandwidth?

_________________
Luke
RAID Data Recovery


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