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FTP or services to download/send data

July 31st, 2018, 12:39

Hello all,
i was wondering if you guys use FTP or any other services to allow customers to download their recovered data.
Or how to outsource dump data to another data recovery office, i´ve heard about using FTP but actually i have no clue on how to do it, do you need to pay a server company or can you setup a "peer to peer" connection?
Sorry my english, hope you understand my question.

Re: FTP or services to download/send data

July 31st, 2018, 18:08

Better to set up an account with a server/hosting company.

Offering files to users through ftp will max out your connection, unless you use speed caps in the connections. Then it will be slow to download and users will complain.

Re: FTP or services to download/send data

August 1st, 2018, 7:38

This is a guide of how you can set up FTP with user isolation on windows computer / server.

https://www.youtube.com/watch?v=5vanZfu8dv8

I use a similar setup so i can provide access to recovered data to multiple users at once with a 1000Gbps connection.

All recovered data can be copied in a a few days depending on the data volume and connection on the other party.

Good luck.

Re: FTP or services to download/send data

August 1st, 2018, 10:22

MasterT wrote:This is a guide of how you can set up FTP with user isolation on windows computer / server.

https://www.youtube.com/watch?v=5vanZfu8dv8

I use a similar setup so i can provide access to recovered data to multiple users at once with a 1000Gbps connection.

All recovered data can be copied in a a few days depending on the data volume and connection on the other party.

Good luck.


MasterT, very good info.
Don´t you need to pay a server or any other service to keep that speed, people connect to your machine directly?
Does Windows 10 have this feature or just Windows Server?
*** Just for the info: it appears you need to install IIS 10 on Windows 10 to enable that feature.
Last edited by grevan on August 1st, 2018, 10:36, edited 1 time in total.

Re: FTP or services to download/send data

August 1st, 2018, 10:35

Yes. You just need to config your router with DDNS service for IP lookup, setup routing of incoming ftp trafic to the server inside your network, and create a firewall rule to allow ftp traffic trough.

For example i had yesterday a customer with good connection, he copied 160GB of recovered data in about 3 hours.

Re: FTP or services to download/send data

August 1st, 2018, 10:40

Really interesting!
This a very good solution, maybe not for all cases, but it helps a lot.
Does people connects via browser?

Re: FTP or services to download/send data

August 1st, 2018, 11:46

No, via Total Commander. It takes about 10 minutes to setup ftp user and edit permisions, than connect to customer over TeamViewer, download and setup Total Commander. Than it's ready to download everything wanted.

Sometimes they just want to download the more important stuff over ftp to resume their work imediately and the rest of data we ship on new hdd.

Re: FTP or services to download/send data

August 1st, 2018, 11:50

Great info, thanks a lot.

Re: FTP or services to download/send data

August 1st, 2018, 12:17

We have a 100M fibre connection with no restrictions. We setup a QNAP with SSL cert and use it to provide custom secure links with passwords that expire after a set time period, long enough for the client to download their data. We try to cap it out at 50GB with the idea that anything more than that would be faster to copy to a USB hard drive and ship overnight back to the client directly. We also charge $25 for our FTP service.

Re: FTP or services to download/send data

August 1st, 2018, 13:40

Yeah, I only even offer the option to download files if it's a very small amount of data like a thumb drive or really old HDD. The second I see a 500Gb+ HDD, I just tell them we need to put the data on a destination drive.

Too many people will bog down our connection like crazy. Then comes the security concerns about having so many customer's data available online all the time.

I prefer to just make $20 profit selling them an external to put the data onto.

Re: FTP or services to download/send data

August 1st, 2018, 14:34

Nice inputs to think of.

Re: FTP or services to download/send data

August 1st, 2018, 14:53

FTP is not secure...

Lookup SFTP and FTPS

Re: FTP or services to download/send data

August 2nd, 2018, 3:13

If you can remote into their machine, a tool like syncthing or btsync will work well for this job. There are also a number of online data providers like DropBox, SpiderOak, etc.

It might be easier to generate a preview of their files. You can do a file tree with Snap2HTML or one of these tools:
http://www.rjlsoftware.com/software/utility/treecopy/
http://www.softpedia.com/get/System/Fil ... oirs.shtml

Re: FTP or services to download/send data

August 2nd, 2018, 16:35

DropBox :lol: :shock:

Re: FTP or services to download/send data

August 2nd, 2018, 22:32

guru wrote:DropBox :lol: :shock:


Yeah, how much does a 50Tb dropbox plan cost? That's typically how much storage I'm using up at any given time.

Re: FTP or services to download/send data

August 3rd, 2018, 13:41

rogfanther wrote:Better to set up an account with a server/hosting company.

Offering files to users through ftp will max out your connection, unless you use speed caps in the connections. Then it will be slow to download and users will complain.

And how do you plan to get the files up to the server/hosting company without using your bandwidth?
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