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 Post subject: ST1000DM003 FW CC44 only recognized 4GB
PostPosted: May 29th, 2018, 8:58 
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Joined: April 18th, 2018, 11:29
Posts: 2
Location: Guantánamo, Cuba
Hello
I have a disk seagate st1000dm003 firmware cc44 that as a result of an electrical failure is recognized as only 4gb (it turns on normal, no strange noises, the bios like windows recognize it)
I think it may be the damaged firmware
Where can I find it and how to proceed?


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 Post subject: Re: ST1000DM003 FW CC44 only recognized 4GB
PostPosted: May 29th, 2018, 10:36 
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Joined: October 16th, 2013, 13:21
Posts: 713
Location: Brazil
Start by getting a terminal connection to the drive, and post the resulting log here.


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 Post subject: Re: ST1000DM003 FW CC44 only recognized 4GB
PostPosted: May 29th, 2018, 13:42 
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Joined: September 15th, 2017, 19:06
Posts: 4
Location: Cupertino, CA
Hello Effort66, you may contact Seagate support for this at https://www.seagate.com/support/


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 Post subject: Re: ST1000DM003 FW CC44 only recognized 4GB
PostPosted: May 29th, 2018, 16:53 
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Joined: January 29th, 2009, 11:23
Posts: 248
Location: SXSW
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 Post subject: Re: ST1000DM003 FW CC44 only recognized 4GB
PostPosted: May 30th, 2018, 8:31 
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Joined: April 18th, 2018, 11:29
Posts: 2
Location: Guantánamo, Cuba
Thank you for your attention.
The problem occurred when the ups failed in full installation of windows.
When restarting it appeared as a 4 GB disk. there is no visible damage to the pcb.
if I want to recover the data (it contains 700gb of technical information accumulated in years) but the option of sending it to a specialized company is not available in my country (I live in Cuba) and for the same reason it is not possible to consult Seagate. I have some experience repairing discs (I'm a hardware technician) but I have not found the firmware of this disc on the web


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 Post subject: Re: ST1000DM003 FW CC44 only recognized 4GB
PostPosted: May 30th, 2018, 8:42 
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Joined: October 16th, 2013, 13:21
Posts: 713
Location: Brazil
This is not a router where shutting down unexpectdly would corrupt the firmware with the fix being just a firmware upgrade away.

Can you get a terminal log ? That may give more information about what is happening with the disk.

Also, you may try contacting @Don Oleg from this forum, he is in Havana, I believe.


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 Post subject: Re: ST1000DM003 FW CC44 only recognized 4GB
PostPosted: May 31st, 2018, 12:36 
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Joined: May 15th, 2018, 18:46
Posts: 26
Location: Toronto
You have to swap the controller from your PCB to an identical matching production dates too preferably. To me, it sounds like some sort of issue with a translator.

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Yevgeniy. No, NOT Malkin.
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