Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
July 30th, 2018, 13:41
Hello
The customer formatted a BitLocker partition. Is there any way to recover the data.
I have the recovery key.
Any suggestions?
Thanks in advance
July 30th, 2018, 14:22
scan it for metadata with repair-bde
July 30th, 2018, 14:31
@ Doomer, Thanks a lot for your response.
July 30th, 2018, 15:12
Or you can use “M3 Bitlocker Recovery”.
It’s not cheap but it often does it when repair-bde can’t.
July 30th, 2018, 15:14
pcimage wrote:Or you can use “M3 Bitlocker Recovery”.
It’s not cheap but it often does it when repair-bde can’t.
I already have it. But didn't use it yet until repair-bde finishing scanning for metadata.
I appreciate your both responses.
July 30th, 2018, 15:52
After scanning the entire partition with repair-bde and M3 BitLocker both couldn't success.
Tried scanning the partition with R-Studio I have found 2GB of data intact.
Is that mean that the customer after formatting the partition overwrite it with new data, am I right here?
If so, is there any chance to recover the data?
Thanks in advance.
July 30th, 2018, 15:58
if repair-bde couldn't find metadata then it's probably not on the drive
W/o metadata you cannot decrypt the drive even though you know the password
July 30th, 2018, 16:02
Doomer wrote:if repair-bde couldn't find metadata then it's probably not on the drive
W/o metadata you cannot decrypt the drive even though you know the password
Thanks for response sir,
The customer said to me that he just quick formatted the drive and didn't overwrite anything. But he tried several recovery softwares but didn't overwrite on the same partition as he said ( He supposed to be the IT manager of his company )
July 30th, 2018, 16:13
Is it certain the drive had bitlocker ? Maybe it had another kind of encryption and the customer is mixing the names ?
July 30th, 2018, 16:25
rogfanther wrote:Is it certain the drive had bitlocker ? Maybe it had another kind of encryption and the customer is mixing the names ?
C partition is encrypted with BitLocker too. I can open C partition with it's recovery key.
He said that he formatted the D partition because it wasn't accept the recovery key or password thinking that when he format the partition he will use a recovery software and recover the data
.
July 30th, 2018, 17:13
Another customer come with almost the same case ( but this time he didn't format it )
M3 BitLocker get the metadata very quickly and shows the data.
This is the day of BitLocker
August 14th, 2018, 15:19
once i made a test. When i formatted the bitlocker partition in a bitlocker aware os, it wiped all metadata sectors, so recovery key alone is not sufficient to decrypt. The exported metadata could only help in such situation.
IMO
August 14th, 2018, 16:30
I have tried several methods to work around. Unfortunately, nothing work, beside that the customer was need the drive in the same day.
So Mr. Pepe, will you refuse a drive like that for data recovery?
August 15th, 2018, 2:50
that's definitely the case. at least without the exported metadata.
August 29th, 2018, 16:45
Heh,
Have a similar situation yet no Key or password.
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