DATARECOVERY GURU wrote:
Well, for starters, both of these NASWare ready model hard drives strangely sustained electronic failures. Upon testing each HDD at the time for file recovery, neither drive was spinning when powering on.
With that in mind, parts were ordered to repair the PCB on each hard disk drive, as well as sourcing an entirely new WD casing.
Was a new enclosure really necessary? Did you test the original bridge PCB?
DATARECOVERY GURU wrote:
The next step in the data recovery process was to inspect the SMART attributes on each drive using advanced data recovery software.
There is no need for "advanced" software. Just about any freeware SMART tool will do this.
DATARECOVERY GURU wrote:
Finally, the data recovery process from this external drive went as expected, mounting the Mac volume on a MacBook Pro, access the 7.1TB worth of files and extract them out to a brand new Seagate USB external drive.
This type of file recovery requires advanced data recovery software and hardware knowledge and tools, including a substantial investment of over $600 in parts alone.
So you mounted the customer's data on a Mac OS, and then copied the files to an external drive? Where did the "advanced" software and "advanced" hardware knowledge and "advanced" tools come into the picture?
ISTM that this was potentially a very simple DIY job.