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 Post subject: CC43 fw for ST2000DM001 wanted
PostPosted: August 12th, 2018, 3:02 
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Joined: August 12th, 2018, 1:37
Posts: 4
Location: Hanud
Greetings.

Seagate Barracuda 7200.14

MODEL: ST2000DM001
PN: CH164-300
FW: CC43 (fkgraded to CC29)
DATE: 13134

I'm looking for original CC43 firmware, with which HDD was equipped on factory,
to rollback on it from upgraded CC29, taken from Seagate Download Finder:
Code:
Barracuda-GrenadaBP-CC29-CC49.zip
41,825,618 bytes
CRC32: BC122D10
MD5:   6C5DA22F0CEA24DA186F4A4A992E337C
SHA-1: 12F44280877D8D0F023B691989524A0EBB6E36F9

I will be very grateful for the help in this matter.
.


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 Post subject: Re: CC43 fw for ST2000DM001 wanted
PostPosted: August 12th, 2018, 15:29 
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Joined: June 17th, 2018, 11:43
Posts: 69
Location: spain
hi
Try to download it here http://firmware.hddsurgery.com/index.php with a premium account that costs 1 euro.


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 Post subject: Re: CC43 fw for ST2000DM001 wanted
PostPosted: Yesterday, 3:49 
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Joined: August 12th, 2018, 1:37
Posts: 4
Location: Hanud
mhp666, hi.

Thank you for reply.
I've come across this resource many times during my searches.

However, does your advice based on your own (or any whom you know) practical experience to deal with this firm?

All is very strange on this site...
They block the ability to select and copy info from it, but it's easy healing by turning off CSS.
Being DR company, they show serial numbers . Does it their customers serials?

Strange dates of files they show.
Strange sizes of this files - from 10 to 500(!)MB for identical (as it would seems) items:

Image

So, cause not me only, but many are reading this your advice, please, confirm it seriously.
.


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 Post subject: Re: CC43 fw for ST2000DM001 wanted
PostPosted: Yesterday, 17:41 
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Joined: October 16th, 2013, 13:21
Posts: 715
Location: Brazil
Yes, the firmwares are good.

What do you intend to fix with the firmware in that disk ? What was the original problem of the disk ?


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 Post subject: Re: CC43 fw for ST2000DM001 wanted
PostPosted: Yesterday, 18:42 
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Joined: September 8th, 2009, 18:21
Posts: 10586
Location: Australia
Seagate's firmware updates generally target the code components in the ROM plus the overlay modules in the System Area on the platters. These represent only a small portion of the full firmware.

newbie info, from and for newbies :) About firmware ...
viewtopic.php?t=6562

@figu, is your drive still working after your CC29 update?

_________________
A backup a day keeps DR away.


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 Post subject: Re: CC43 fw for ST2000DM001 wanted
PostPosted: 26 minutes ago 
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Joined: August 12th, 2018, 1:37
Posts: 4
Location: Hanud
fzabkar,
hello. Glad to meet you :)
fzabkar wrote:
Seagate's firmware updates generally target the code components in the ROM plus the overlay modules in the System Area on the platters. These represent only a small portion of the full firmware. ...

Yeah. But I' m talking about to get the LOD-file only.
GBP2TBCC43.LOD e.g., by analogy as they named in original fw:
GBP2TBCC29.LOD
GBP1TBCC49.LOD
GBP3TBCC29.LOD

If I find it, I can feed it to the SeaChest :)



* newbie info
- Thank you. It will be useful to read it before bed.


* is your drive still working after your CC29 update?
- As I wrote above - no :(

But, repeat, I'm not sure, that the CC29 was a reason.
It seems me like a coincidence in time only.
Thus, let me do not grow this side of this complex problem. For now only ...

Regardless of other problems with this disk I must to restore original fw CC43.

Or, another way is to downgrade the second disk to CC29 too.
Bit, in this case, I must have a clear rationale for such a step,
to reasonably explain them to the disk owner.

If decision to upgrade the firstdisk from CC43 to possible CC49
was made with closed eyes on argument of
"greater fw number --> less bugs --> best work",
so decision to downgrade the second, good healthy disk too,
after the first was ill already and begun more after it... - it is inexplicable...

In very worstes case I must to return both disks identhical one to another,
regardless of their health. In happy case - come back to state of the problem disk,
nearest to its previouse state.

Otherwise, my reputation will suffer :(

I had a 2-hours phone conversation on last friday with ST support.
They can't (not want ???) to explain the:
- difference between CC43 and CC29;
- reason of the actual fw number decreasing;
- reasons of downgrading in complex;
- reasons of unaccessibility of CC43 not for users only, but for supports too;
- the strange behavior of flashing proces gives no the choice to user;
- the strange naming of update, misleading users in right understanding "or" and "-"

I can't forward this spaghetti, this verbal diarrhea to disk owner :(

However, yestarday I recieved the survey from them by e-mail:
Quote:
Dear Valued Customer,

Please take a few moments to tell us about your recent support experience with Seagate by clicking on the link below. Our brief online questionnaire should only take a couple of minutes to complete and would help us to understand how to better serve you in the future.

Please click here for the survey.

Thank you for your time.

Seagate Support

.


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 Post subject: Re: CC43 fw for ST2000DM001 wanted
PostPosted: 18 minutes ago 
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Joined: August 12th, 2018, 1:37
Posts: 4
Location: Hanud
rogfanther,
sorry, but my reply to you is on premoderating still.
So, please, wait for it will appear soon.
.


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