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 Post subject: ST1000LM035 another problem with rosedwood family
PostPosted: October 6th, 2018, 13:16 
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Joined: January 23rd, 2009, 6:29
Posts: 74
Hi guys,

I have a ST1000LM035 after patch don't have to sa and terminal

In log window

HDD Redynes timeout (10000)
Family ID by HDD ID: A5
Selected family......................... : A5, Rosewood_A5
Model by ID............................. : ST1000LM035-1RK172

Loading default settings!
Use the options dialog to review and save utility settings.
Then press OK!


Family default settings loading!


Tech Key...
Error starting command "En Tech" (Drive is not ready)
Terminal : reply timeout error

I think pending sector
and what is about "MS Read Fails" ?
and why give message "Update Mask" after patch ?

Thanks for any new idea :)


Attachments:
File comment: Terminal log window
6794.txt [265.03 KiB]
Downloaded 18 times

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 Post subject: Re: ST1000LM035 another problem with rosedwood family
PostPosted: October 6th, 2018, 15:46 
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Joined: January 23rd, 2009, 6:29
Posts: 74
Hi again
short terminal log
Boot 0x80M
Tech Unlock Handshake: 0x0791FB18
Reply:

Rst 0x80MSrv DETCR init 0x0000
(P) SATA Reset

RAW OFF
PASS
(DOS Table) Worst Count: 00000D40 At SU: 0000531A NT: 00000000 OT: 0000000E
(POR) Recover Secondary MCMT Opened Recovered
MS Read Fails: 0EEE17B0,000052E8
Update Mask - 000000000EEE17B0 - 00000001 - 00
Update Mask - 000000000EEE17B1 - 00000001 - 00
Update Mask - 000000000EEE17B2 - 00000001 - 00
Update Mask - 000000000EEE17B3 - 00000001 - 00
Update Mask - 000000000EEE17B4 - 00000001 - 00
Update Mask - 000000000EEE17B5 - 00000001 - 00
Update Mask - 000000000EEE17B6 - 00000001 - 00
Update Mask - 000000000EEE17B7 - 00000001 - 00
Update Mask - 000000000EEE17B8 - 00000001 - 00
Update Mask - 000000000EEE17B9 - 00000001 - 00
Update Mask - 000000000EEE17BA - 00000001 - 00
Update Mask - 000000000EEE17BB - 00000001 - 00
Update Mask - 000000000EEE17BC - 00000001 - 00
Update Mask - 000000000EEE17BD - 00000001 - 00
Update Mask - 000000000EEE17BE - 00000001 - 00
Update Mask - 000000000EEE17BF - 00000001 - 00
Update Mask - 000000000EEE17C0 - 00000001 - 00
Update Mask - 000000000EEE17C1 - 00000001 - 00
Update Mask - 000000000EEE17C2 - 00000001 - 00
Update Mask - 000000000EEE17C3 - 00000001 - 00
Update Mask - 000000000EEE17C4 - 00000001 - 00
Update Mask - 000000000EEE17C5 - 00000001 - 00
Update Mask - 000000000EEE17C6 - 00000001 - 00
Update Mask - 000000000EEE17C7 - 00000001 - 00
Update Mask - 000000000EEE17C8 - 00000001 - 00
Update Mask - 000000000EEE17C9 - 00000001 - 00
.
.
.
Update Mask - 000000000EEE5EB1 - 00000001 - 00
Update Mask - 000000000EEE5EB2 - 00000001 - 00
Update Mask - 000000000EEE5EB3 - 00000001 - 00
Update Mask - 000000000EEE5EB4 - 00000001 - 00
Update Mask - 000000000EEE5EB5 - 00000001 - 00
Update Mask - 000000000EEE5EB6 - 00000001 - 00
Update Mask - 000000000EEE5EB7 - 00000001 - 00
Update Mask - 000000000EEE5EB8 - 00000001 - 00
Update Mask - 000000000EEE5EB9 - 00000001 - 00
Update Mask - 000000000EEE5EBA - 00000001 - 00
Update Mask - 000000000EEE5EBB - 00000001 - 00
Update Mask - 000000000EEE5EBC - 00000001 - 00
Update Mask - 000000000EEE5EBD - 00000001 - 00
Update Mask - 000000000EEE5EBE - 00000001 - 00
Update Mask - 000000000EEE5EBF - 00000001 - 00
(MC POR Duration): 0000014E39
Intel 6G->3G
Send Status: COMRESET seen
CSpd= 3Gbps
(DOS) SU:0000E84B Ct:00000C6C Adjusted BRO: 0001DDC17B - 0001DDCD52
Starting LBA of RW Request=0001DDC17B Length=00000BD8
ProcessRWError -Read- at LBA 0001DDC17C Sense Code=43110081
Common path start quit now ProcessRC: 00000000,00000000ReadContinuous: 01DDC17C,0000017AUnrecovSectorCount:00FE,0179NumUDEs: 000000FE,00000179Passed: 00000080,0000012F,00000154Out:
SP Regen FAIL
SPRegen [0000|43110081] @LBA=0x01DDC17C
Setup currentretry count
Hd 0 Err Blk 1DDC17C BER pre -1.872396
Out:
Update Mask - 000000000EEE0BE0 - 00000008 - 00
Harden - 01DDC17C
InitiateMarkPendingReallocateRequest for disc_lba: 0001DDC17C CHS: 0000E84B.00.0001
Assert 741D - LBA 01DDC17C!

Starting LBA of RW Request=0001DDC17B Length=00000BD8
ProcessRWError -Read- at LBA 0001DDC182 Sense Code=43110081
Common path start quit now ProcessRC: 00000001,00000000ReadContinuous: 01DDC182,000002EFTotalEntries:0174 XfrLen:02EFUnrecovSectorCount:00FB,0173NumUDEs: 000000FB,00000173Failed: 40000087Out:
SP Regen FAIL
SPRegen [0000|43110081] @LBA=0x01DDC182
Setup currentretry count
Hd 0 Err Blk 1DDC182 BER pre -1.872482
Out:
Update Mask - 000000000EEE0C10 - 00000008 - 00
Harden - 01DDC182
InitiateMarkPendingReallocateRequest for disc_lba: 0001DDC182 CHS: 0000E84B.00.0007
Assert 741D - LBA 01DDC182!

Starting LBA of RW Request=0001DDC17B Length=00000BD8
ProcessRWError -Read- at LBA 0001DDC183 Sense Code=43110081

Thanks for new idea?

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 Post subject: Re: ST1000LM035 another problem with rosedwood family
PostPosted: October 8th, 2018, 4:02 
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Joined: January 23rd, 2009, 6:29
Posts: 74
hi again

More description
After unlock in utility start (in PC3000 UDMA) near one minute later hard disk ready
next hdd Read HDD ID worked then push on utility start

in log window
Tech Key...
Error starting command "En Tech" (Drive is not ready)
Terminal : reply timeout error
don't have access terminal and also sa and hdd came busy

This problem has solution till now

appreciate for any answer
Thanks

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 Post subject: Re: ST1000LM035 another problem with rosedwood family
PostPosted: October 8th, 2018, 5:54 
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Joined: December 8th, 2013, 4:48
Posts: 691
Location: Pakistan
there is a solution :idea:
let me know if you need remote help.

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 Post subject: Re: ST1000LM035 another problem with rosedwood family
PostPosted: October 9th, 2018, 3:17 
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Joined: August 31st, 2017, 4:34
Posts: 15
Location: Belgium
I had the similar case with same errors and asked ACE support to help me via teamviewer.
Not sure what they did, I remember they unlocked the drive first, it was too fast, but I read all data I need after that.


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 Post subject: Re: ST1000LM035 another problem with rosedwood family
PostPosted: October 14th, 2018, 7:58 
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Joined: January 23rd, 2009, 6:29
Posts: 74
MindMergepk wrote:
there is a solution :idea:
let me know if you need remote help.


Thanks ,I sent pm

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 Post subject: Re: ST1000LM035 another problem with rosedwood family
PostPosted: October 14th, 2018, 8:10 
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Joined: January 23rd, 2009, 6:29
Posts: 74
Orizarrb wrote:
I had the similar case with same errors and asked ACE support to help me via teamviewer.
Not sure what they did, I remember they unlocked the drive first, it was too fast, but I read all data I need after that.


thanks for answer,
Unfortunately , I don't have any support from two months ago :)

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