Hi guys,

About 2 days ago my external WD My Book Home 1TB died. Before its demise it's been doing a lot of spinning and thrashing noises (as if it's trying to look for something) which were locking up my computer and then it just disappeared from Windows Explorer altogether.

I've removed the HD itself from the enclosure, and it's the WD10EACS (GreenPower drive). I've hooked it up to my computer via the SATA connection manually and it shows in the BIOS and in Windows as "WDC ROM MODEL-HULK---" and its serial is "WDC-ROM SN# XYZ---" but I cannot access any of the data. There are no clicking or any other noises from the HD when it's powered on, in fact, it's pretty silent.

I tried running MHDD on it but I have no idea how to use it, and where the documentation is for the software. I ran SpinRite 6.0 and it wouldn't really let me do any tasks on the drive other than see some of its information.

The S.M.A.R.T info of the drive is as follows:
The firmware version is: 01.01B01

All of my music that I've been collecting and ripping for over 5 years is on this drive, but I'm a student with not a lot of money. How likely is it for me to recover most (and if possible, all?) my data, and how much do you think it could cost?

If it's worth running MHDD on this drive then I'd appreciate any help in doing so.

Thanks!

Hello,

There is nothing positive what you can do.
This is head(+platter) problem, or SA.

You can't fix it, it is a time to find a pro.

results-the-yourself-solutions-t11912.html

Janos

Get what you can from the drive and trash it. This is what you can do before it's too late.

Sorry but I think its too late now. The drives are big and store enoumous amounts of data. If the drive breaks down the risk of losing everything is high or the financial cost to recover can also be too high for the customer to bear. This senario is becoming far too common these days.
Pesonally I would prefer 4x 250gb drives to store data rather than a 1tb monster.

Didn't see it was recognised as factory alias because I read the forum on the mobile phone - sorry. Then the SMART was read BEFORE the drive stopped responding.... or not ?
Anyway at present the drive needs to be serviced and there's nothing you can do. Sorry....

MY friend, could you please say a few words about the new hard drives (1 tera).
Why they are so much unreliable.
By the way, since you see the internals of the drives, please mention a few changes that make things so unreliable, ..., Is it correct that they need more work to be repeared.

Eleana

why 1 tb drives are so unreliable ??


easy answer because factory's to make a profit got to use the cheapest components ever.

60 £ for 1 tb drive - what u can expect? that sale price.

whats actual cost to make a drive? 15£ ? 20 £? now think what u can expect for that money.


this topic is about WD external drive. i bet if u contact wd and pay them a lot to recover your data they will never do it.

Factories give consumers what they demand.

I read the SMART data after the drive died.

I called a few local companies here and they're saying that it'd cost around $20 to check the drive and the actual recovery price might range from $250-$500, or even more, depending on the damage.

I don't hear any clicks, and the drive is really quiet when it's hooked up, so I wonder what the extent of the damage is. Although that SMART relocated sector count is pretty high, I wonder what that means for data that was already there, because pretty much all of my music was written to the drive a few months ago and the only thing I was doing was reading it.

Well, if you are sure they won't make more damage AND the drive will not be damaged beyond further repair, you can try. BUT : if you send an already opened drive to other DR company they will charge you much more.

The problem was with the SA, they wantewd $1,300 and I declined... it's just too much for me.