This drive was an external, dropped and has a noticable twist in the chassis. Had a quick look for obvious md and mha damage and it looks like a complete platter and mha exchange is required. Head 2 & 3 has not parked on the correct rail and appears damaged. I can see a couple of md spots on the top platter.

Sounds like heads were parked when dropped but the customer attempted to power up the drive after the fall.

Recovery chances?

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Zero Alpha: zeroalpha.com.au
Find Cheap Donor Drives App: https://www.zeroalpha.com.au/donor-drive-app Updated February 2026

Low. it depend on your skills and what do you have in lab.

Yeah low is unfortunately about right. I always want to do the job no matter but depends on if they want to pay for it. It must of been some drop to warp the hda about 3mm.

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Zero Alpha: zeroalpha.com.au
Find Cheap Donor Drives App: https://www.zeroalpha.com.au/donor-drive-app Updated February 2026