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 Post subject: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 2nd, 2010, 20:21 
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Joined: March 2nd, 2010, 20:00
Posts: 5
Location: Reading, UK
I knocked my 1TB Seagate 7200.11 off the desk while it was on and since then the drive isn't recgonised by the PC. First thing I did was remove it from the extrernal case and plug it in directly - this results in a motor hum (i assume?) every 3-4 secs - the platter does not spin. No clicking sound is heard.

So at this point I've not tried the drive again, done some research and now i'm here :)

The data on the drive is not massively important to me, but would be nice to try and retrive it if possible. Looking on these forums data recovery from a pro is going to cost £500+ and the data is just not worth that.

So now i'd like to know from anyone who's had success with this drive and getting that platter to manually start for maybe 30-40 mins so I can grab the data before it dies completely.

Any advice?

Many thanks!
James


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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 2nd, 2010, 20:33 
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Joined: January 15th, 2008, 11:06
Posts: 1419
Location: Providence, RI. Boston, MA USA
code23 wrote:

So now i'd like to know from anyone who's had success with this drive and getting that platter to manually start for maybe 30-40 mins so I can grab the data before it dies completely.

James


If that would be that easy, data recovery would not cost a lot.
Either get yourself a new drive and move on or start saving money for data recovery.

You have yourself a seized spindle of the drive.

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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 3rd, 2010, 3:56 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Sorry to say there is nothing you can do yourself on this case, the spindle is seized solid.

Even for most pros this is a difficult case, and anyone that can do it would charge more than £500.

So I guess it's RMA time if you can't afford/warrant professional help on this one, sorry.

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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 3rd, 2010, 4:53 
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Joined: March 2nd, 2010, 20:00
Posts: 5
Location: Reading, UK
Thanks guys - its not really a case of not affording the cost - its just the data isn't worth anything to me. I've already bought a new drive so the old one is either going to be binned or try something (anything) that might work.

What I was hoping to try is some tricks to get this spindle running one last time. Now I know some people have had results with getting a seized spindle running with a bit of brute force (like this guy http://www.youtube.com/watch?v=eHNaiuwceAk) - so was hoping someone who had tried this might be able to offer some advice.

I do realize theres a 99.9% chance of nothing working here - but I might be fun trying something as the drive would be going in the bin anyway.

Thanks
James


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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 3rd, 2010, 15:46 
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Joined: October 28th, 2009, 14:35
Posts: 775
Location: Toronto
Platter transplant or bearing transplant. On a very rare ocasion u can open the drive and manualy spin the spindle into submision. spining it back and forth to get it over the holding hump. However in most sittuation this will end up with wobling platters. Not to mention the fact that its dangerous opening the drive in non clean room enviroment.


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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 3rd, 2010, 16:07 
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Joined: October 23rd, 2006, 8:56
Posts: 1336
Alexii wrote:
Platter transplant or bearing transplant. On a very rare ocasion u can open the drive and manualy spin the spindle into submision. spining it back and forth to get it over the holding hump. However in most sittuation this will end up with wobling platters. Not to mention the fact that its dangerous opening the drive in non clean room enviroment.


Imho, on a 1TB drive chances of freeing the spindle without expert assistance are as good as 0%


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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 3rd, 2010, 16:10 
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Joined: October 28th, 2009, 14:35
Posts: 775
Location: Toronto
i agree with u. Chances are close to 0.


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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 3rd, 2010, 16:53 
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Joined: March 2nd, 2010, 20:00
Posts: 5
Location: Reading, UK
Alexii - well I might as well give this a go - like I said the data isn't worth the cost of getting it professionally extracted - i'm interested in the tricks now :)

I've heard of this on my searching and seems some people have had results with this forcing of the platter. Have you done it yourself? Any more advice before I pull it apart? I realize I have one stab at this due to contamination so the more advice I can source the better!

Thanks for the feedback so far


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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 3rd, 2010, 17:11 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
@ Code 23,

- A pro doesn't go by trial and error with data. We don't have time to loose and customers have no data to loose.
- The wheel has been already invented.
- Forcing a seized motor even if it can "free" it , will give other problems. You'll discover it if the drive will survive...
- If you have already seen the videos and heard about these things, why ask here ? Ask the people who had results (if you can). In my stats, things went differently. I have another opinion and use other ways that gives always 100% results, but it's me.


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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 3rd, 2010, 18:00 
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Joined: March 2nd, 2010, 20:00
Posts: 5
Location: Reading, UK
@ BlackST - you're a miserable bugger aren't ya! Hah :)


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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 3rd, 2010, 18:42 
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Joined: December 24th, 2007, 16:08
Posts: 1421
Location: EUROPE
if you try to force the spin, you will get a problem with the alignment / noises in the plates.

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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 3rd, 2010, 20:44 
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Joined: December 16th, 2007, 10:26
Posts: 1151
Alexii wrote:
i agree with u. Chances are close to 0.

yeah. this operation no easy as he think

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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 4th, 2010, 4:36 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
code23 wrote:
@ BlackST - you're a miserable bugger aren't ya! Hah :)


...but I can fix it by myself in 1 hour and I know my stuff for sure. And you ?


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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 4th, 2010, 4:52 
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Joined: May 5th, 2004, 20:06
Posts: 2782
Location: England
code23 if you have nothing to lose go fo it. If it keeps you busy and stops you watching Eastenders :O)

If all else fails you can turn it into a speaker and play star wars death march!"

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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 4th, 2010, 5:13 
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Joined: October 21st, 2007, 8:48
Posts: 1712
Or a MONEYBOX to save your money in. :(


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 Post subject: Re: Dropped Seagate 7200.11 - Can it be fixed?
PostPosted: March 4th, 2010, 5:25 
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Joined: March 2nd, 2010, 20:00
Posts: 5
Location: Reading, UK
Ok thanks guys :)

@ BlackST - i'm only joking with you - the reason i'm here is I have no idea about hard-drives - and I know alot of experts use this forum. I've read about the tricks, but before trying anything I wanted to get the opinions of the guys "in the know" - thus my post.

I was just interested in hearing about results as I know a member here sells a tool to help with just this problem

@ guru - no way i'm missing EastEnders for this ;)


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