I am looking at a little HP subnotebook w/ a Seagate 500GB momentus drive. The drive was just replaced by an authorized service center. The customer brought it to me because he wanted me to recover the data from the original drive, and because the machine is freezing for several minutes and then resuming.

The unit has Vista on it, with no service packs. Getting the service packs installed is a problem due to the freezing.

I ran MHDD on the HDD and got about 17 warnings for reads that took > 150ms and <500ms.

Is that fairly typical for a large (500GB) 2.5" drive?

Here is the smart data from MHDD:

[PRE]HDD: ST9500325AS; FW: 0001SDM1; SN: 6VE4SM26
--------------------------------------------------------
Name Val Worst Raw
Att # 1 : Read error rate : 102 100 5122013
Att # 3 : Spin up time : 99 99 0
Att # 4 : Number of spin-up times : 100 100 46
Att # 5 : Reallocated sectors count : 100 100 0
Att # 7 : Seek error rate : 65 60 3433285
Att # 9 : Power-on time : 100 100 96
Att # 10 : Spin-up retries : 100 100 0
Att # 12 : Start/stop count : 100 37 44
Att # 184 : Unknown : 100 100 0
Att # 187 : Unknown : 100 100 0
Att # 188 : Unknown : 94 94 196644
Att # 189 : Unknown : 100 100 0
Att # 190 : Unknown : 73 51 454623259
Att # 191 : Unknown : 100 100 3
Att # 192 : Power-off retract count : 100 100 3
Att # 193 : Load/unload cycle count : 99 99 2697
Att # 194 : HDA Temperature : 27 49 27
Att # 195 : Hardware ECC recovered : 47 47 5122013
Att # 197 : Current pending sectors : 100 100 0
Att # 198 : Offline scan UNC sectors : 100 100 0
Att # 199 : Ultra ATA CRC Error Rate : 200 200 0
Att # 254 : Unknown : 100 100 0
[/PRE]

Does that look okay?

I'm just wondering if I should start with a new drive (one I know is new, this one's date code
would indicate it was manufacturered Dec. 2009). Or if I should reformat and reload this one.

I personally would use a different drive. But that's primarily because of time restraints. If you have the time and or your client doesn't want to part with some extra $$$ for a new one in that case try to fix the delays with MHDD. Just read the FAQ hdd-faq-t5.html for instructions on how to deal with delays.

@quasimodo... now you get what is the use and market for refurbished drives ? (it was what we were talkin' about today !)

@Black
I understand the use, but I still do not understand how this can be profitable in the western hemisphere. Do you know how many drives I would have to SS, to pay the bills

Oh no, put them to work, just babysit them or remote monitor

Thanks guys. I will just get a replacement. I haven't worked with many 2.5" drives of this capacity and just wasn't sure if I'm being unrealistic in my expectations.