I am running a Dell Poweredge 2950 with windows server 2003 fully updated.

I have acronis backup and recovery 10 server installed on it. I had my backup set to backup my entire D drive (160Gs). They were set to store on an off site server but for some reason 2 back ups backed up on the D drive causing acronis to backup it's backups. I had no file compressed turned on so the 160G backup quickly became to large for the 430G HD. The last backup ran out of disk space so it did not validate.

I am wondering if there is a way I can explore this TIB file I need 1 of the folders from that HD backup and it just so happened the folder I need is on the backup that did not complete.

How the events played out.

Friday Oct 22nd - Acronis backup ran and stored the complete backup on the D drive, total file size 158.2Gs

Saturday Oct 23rd - Acronis backup ran and stored the complete backup on the D drive, total file size 316.4Gs

Sunday Oct 24th - Acronis backup ran and store the incomplete backup on the D drive, total file size 106.7Gs

Now I am trying to access the Sundays backup to get my hands on a single folder. But I am un able to explore the file it stats that the backup is corrupt. When I try to mount it I get the same problem, when I try to validate it I get the same problem.

I called Acronis to talk to them and they asked me to update to the current acronis build (I was up to date) they asked me to move the TIB file off of the external HD (It wasn't on an external HD it was on the local disk) they asked me to move it to another disk. After I moved the file to another disk and had all the same problems they told me it is corrupt and there is nothing they can do.

I don't accept that there is simply nothing that can be done so I am reaching out for help.

I have reviewed a few other post on these forums that reported around the same problem. I have tired some of the fixes suggested nothing has worked for me to date.

Any help would be great. Thank you for your time

Can you not get that one folder from the Friday or Saturday backup? Or pull the folder from the D partition that it was backing up.

I am assuming something happened on Saturday after the backup to that folder.

Did Acronis give you a log of the damaged TIB file showing what was backed up in that file.

Yes the folder I need sadly has to be the one from sunday the ones from Friday and Saturday don't have the up to date file.

The log showed that the folder I need was backup. Why I would really like to find a way to access the corrupt file cause I only need the 1 folder.

Hmmm.

I am pretty sure the algorithm used by acronis is proprietary to them so you may be stuck try to get a knowledgeable Acronis tech on the phone to see if they can further assist. Even tho it is not compressed.

You can try and renaming the file .IMG and try opening it up in R-studio or Winhex, or any other Data recovery software that recognizes .IMG files and do a scan of it for data. I am pretty sure this will not work, but it is something you can try.

Good Luck