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 Post subject: A refurbished drive?
PostPosted: November 26th, 2010, 9:15 
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Joined: August 6th, 2010, 4:42
Posts: 12
Location: ashland
I RMAed the old drive and just received the replacement,but the Reallocation Event Count shows 1024720896.(what's the actual value?)
does this mean they sent me a refurbished one? I thought it would be a brand new..
And is there any other value abnormal?
Thanks.

SMART:
FUJITSU MJA2320BH
--------------------------------------------------------
Name Val Worst Raw
Att # 1 : Read error rate : 100 100 7280
Att # 2 : Throughput performance : 100 100 46465024
Att # 3 : Spin up time : 100 100 1
Att # 4 : Number of spin-up times : 100 100 5
Att # 5 : Reallocated sectors count : 100 100 0
Att # 7 : Seek error rate : 100 100 21
Att # 8 : Seek time performance : 100 100 0
Att # 9 : Power-on time : 100 100 0
Att # 10 : Spin-up retries : 100 100 0
Att # 12 : Start/stop count : 100 100 5
Att # 192 : Power-off retract count : 100 100 2
Att # 193 : Load/unload cycle count : 100 100 12
Att # 194 : HDA Temperature : 100 100 21
Att # 195 : Hardware ECC recovered : 100 100 25
Att # 196 : Reallocate event count : 100 100 1024720896
Att # 197 : Current pending sectors : 100 100 0
Att # 198 : Offline scan UNC sectors : 100 100 0
Att # 199 : Ultra ATA CRC Error Rate : 200 253 0
Att # 200 : Write error rate : 100 100 0


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 Post subject: Re: A refurbished drive?
PostPosted: November 26th, 2010, 9:22 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
I would ignore it as per some technical differences in reporting atts. Smart is clean, but the drive can be a refurb too - only technical analysis can tell. What mfg. Date does the label show ?


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 Post subject: Re: A refurbished drive?
PostPosted: November 26th, 2010, 9:31 
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Joined: August 6th, 2010, 4:42
Posts: 12
Location: ashland
2009-10.So that's what makes it suspicious,it's been 1 year.
I guess the factory has reset the SMART since all other values seems clean,but this one is huge..


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 Post subject: Re: A refurbished drive?
PostPosted: November 26th, 2010, 9:37 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
I can tell , but need to physically have the drive at hand. Anyway, if it works, don't worry. It is common to send a refurb in exchange - like it or not.


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 Post subject: Re: A refurbished drive?
PostPosted: November 26th, 2010, 9:46 
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Joined: August 6th, 2010, 4:42
Posts: 12
Location: ashland
Yeah,it works right now and I don't hear any noise so I assume it's healthy...
I heard that most replacements are refurbished,but the customer service told me it could be a new one.
Thanks for quick reply.


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 Post subject: Re: A refurbished drive?
PostPosted: November 29th, 2010, 6:12 
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Joined: November 29th, 2010, 5:33
Posts: 16
Location: Nomad
Didn't Referbs / Recerts come with SMART cleared ? Shitgate that i've RMA all comes back with SMART cleared ( like a pretty new drive ), and btw Seagate only RMA recerts, or you must be some lucky puppy to get a new one or in extreme cases an upgrade. WD use to RMA new drives, and sometimes Samsung, Hitachi i don't know as i did not buy that stuff :)


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 Post subject: Re: A refurbished drive?
PostPosted: November 29th, 2010, 8:10 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Not always. It's a matter of luck...


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