Hi,

I don't know very much about SCSI drive but maybe some of you will...
So do you know what that error would mean (see attached file) ?

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Lemmy

Does it spin?
Looks like it doesn't

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SAN, NAS, RAID, Server, and HDD Data Recovery.

You're right, it doesn't spin...
But the motor is not stuck and the result is the same with a donor PCB.

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Lemmy

it's not that easy to Chang pcb in scsi beside firmware issue

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Tawfeek Mokhtar
http://alsafwapc.net
Alsafwa Data Recovery Egypt

error says - use spin up command to spin up the drive
Try auto spin up jumper

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SAN, NAS, RAID, Server, and HDD Data Recovery.

Thank's Doomer...
I'll try tomorow and keep you posted !

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Lemmy

Agreed - unfortunately I have also seen exactly the same ASC & ASCQ values from disks which have deliberately spun-down (or did not spin-up) due to an internal fault, and on those drives, sending a Start Unit from the host causes the drive to return the same values again.

Some of the Adaptec SCSI card BIOS can be configured to send (or not) a Start Unit command (on a per-target basis), so the OP can try that BIOS setting for the correct target ID, in order to try your suggestion.

See http://en.wikipedia.org/wiki/Key_Code_Qualifier

Key / ASC / ASCQ --- Error Condition

2 / 04 / 02 --- Not Ready - need initialise command (start unit)

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A backup a day keeps DR away.

With the jumper, now the HDD is spinning but I still have "Unexpected SCSI Command Failed" and now the "Sens Code Qualifier" is 0x00. So according to fzabkar (thank's for the wikipedia page), the HDD is now "Not Ready - Cause not reportable." with the original and donor PCB...

I think i'll try to change the head's in the afternoon.
Do you think that's a good idea or that's useless because it's firmeware issue ?

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Lemmy

And the model is?
Hitachi?

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SAN, NAS, RAID, Server, and HDD Data Recovery.

Sorry Doomer, I sould have start with that :
It's a seagate rebranded as IBM...
MDL : ST336607LW
36.4 GB USCSI 10KRPM

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Lemmy

Hmm
Start with PCB then

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SAN, NAS, RAID, Server, and HDD Data Recovery.

so the bad new is that we can't change the heads...
Maybe i'll post a picture tomorow...

I think i'm gonna give up !

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Lemmy

I don't think it's heads

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SAN, NAS, RAID, Server, and HDD Data Recovery.

It's not PCB since the original one works with donor drive
Anyway, I can't change them

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Lemmy

good for you
I hope you don't charge client for your service

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SAN, NAS, RAID, Server, and HDD Data Recovery.

These can be changed, but the process is difficult and procedure totally different to any head change you may have done already.

If the job is bigger than you then simply return the media to your client who can send to to someone who can do it, though it will not be cheap considering the work required and the fact that work has already been attempted on it.